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Research update on the most in-demand soft skills

Red Star Kim

It used data from Russell Reynolds of nearly 5,000 job descriptions between 2000 to 2017 – for positions including CEO, CIO, Head of HR and CMO. Traditional capabilities – notably the management of financial and operational resources—remain highly relevant. The authors suggest that more is done to systematically assess (e.g.

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B2B Book Club Selection (August 2022)

Account Manager Tips

B2B Book Club Selection (August 2022) A monthly selection of handpicked business books specifically to help key account managers get better results for their clients, companies and careers. Account Manager Tips · 1. Clash of the Generations: Managing the New Workplace Reality Why this book? Why Introverts Make Better Networkers.

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Scovel - Untitled Article

Scovel

Internal senior management also finds it hard to adapt to the new methodology. Communication Skills: This is an important skill that all salespeople should possess and without proper communication, sales cannot be performed. Communication is the key to being a successful sales professional.

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KAM Customer Life Cycle

Jermaine Edwards

This is such an important question yet most organisations have not established a clear distinctive path, identifiers and actions for effectively managing the full customer relationship journey. One approach is that of Jim Sterne and Matt Cutler, as published in 2000 in a paper called “E-Metrics, Business Metrics For The New Economy”.

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Book review – Why has nobody told me this before? Dr Julie Smith (Mental Health Guidance)

Red Star Kim

And this book is one of them – a mental health toolbox full of life skills to manage emotions in a healthy way, build self-awareness and resilience and grow. The author’s advice on managing low mood: Increase self-awareness of each stage of the cycle in thoughts, feelings, physical sensations and behaviour.

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Hey Strategy Planning Leaders, Does a Single Source of Truth (SSOT) Really Exist?

AchieveIt

Things started changing in 2000, especially people’s expectations for wait times. It requires a leader with a clear vision, frequent updates to the strategic plan, and open communication channels so that everyone can access the latest updates. Creating those first retail clinics was undoubtedly the result of careful planning.

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Investment in Community: 2020 Strategy and Performance Management Cohort Recap

ClearPoint Strategy

The first ClearPoint Strategy and Performance Management Cohort, a program created and run in partnership with ELGL, wrapped up with raving reviews from participants, mentors and ClearPoint team members. We wanted to take our talent and expertise and deploy it to a cause that we were passionate about. City of Baltimore, MD.