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Why are questions so important? (Questioning skills)

Red Star Kim

See the section below on negotiation. Questions in persuasion and negotiation – Influencing Questions play an important role in persuasion and negotiation too. Some negotiators suggest you avoid using “ Why” questions as it can imply criticism. How can I help to make this better for us?” “How

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What is Socratic questioning? (Questioning skills)

Red Star Kim

It’s helpful in conversations, critical thinking and negotiation. – Kim Tasso March 2010 How do you close a sale? Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing. So what is Socratic questioning? Questioning skills).

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

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Be more strategic: Top-down or bottom-up, marketing and sales integration and property marketing

Red Star Kim

From the animated discussions I selected a few topics of focus – Be more strategic: Top-down or bottom-up, marketing and sales integration and property marketing. In practice, there is usually an iterative process where top-down and bottom-up strategies are negotiated and aligned. Top-down or Bottom-Up Strategy?

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. Here is a summary of the sales targeting toolbox for professional services firms.

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Achieve more engagement and buy-in: Relationships, Plan, Expectations, Benefits, Persuasion and Training

Red Star Kim

That’s the nature of the often long and protracted sales cycles in professional services. We may need to educate them on the processes and what input from them is required in order to achieve their expected results. Explain that success requires constant effort over time – and that often it may take a while for results to appear.

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How to Create a Sales Accountability Culture

Sales Gravy

On this episode of the Sales Gravy Podcast Jeb Blount (People Follow You) and Kristie Jones discuss the trials and tribulations of building and sustaining a sales accountability culture. You'll learn that without accountability your sales team will generate inconsistent results and devolve into the wild, wild west.