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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Our contacts and stakeholders just aren’t making decisions – How do we deal with their disengagement and getting pushed back and back while they still expect more from us?

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Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

I’ve taken on more responsibilities in the leading and strategy for campaigns, so would love to get more insight, measures of success and how to engage audiences more Best practice, strategizing, planning, getting stakeholders on board! What were the main takeaways for delegates?

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Professional services marketing/BD case studies – Moore Kingston Smith, Mazars, Capsticks, Fladgate, Travers Smith, Mills & Reeve and brand awards

Red Star Kim

But improving revenue and profitability through pricing sophistication isn’t simply about the firm. Travers Smith (law) rebrand This was a case study from Passle (I first wrote about Passle in 2016 Passle for content creation and distribution – Grow your experts (kimtasso.com) ). The client perspective is also crucial.

Marketing 130
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6 Ways To Make Customer Interactions Matter

Insightly

Your service-profit chain connects your internal and external marketing efforts to your bottom line. Healthy customer interactions and speedy complaint resolutions create better outcomes for all stakeholders. They pointed out the power of transparency to create reciprocal value for all stakeholders.

Media 97
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PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback

Red Star Kim

She explained her firm’s core purpose was to build trusting relationships and vision of being independent, sustainably profitability and global. He also commented “I want advisers to be my fixers and to blow the socks off my internal stakeholders”. Client Experience Management (CEM) in professional service firms (kimtasso.com) 2016.

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28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

Red Star Kim

Delegates heard stakeholder research on how to maximise ROI in social strategies. ESG targets and work is under-communicated and clients will be increasingly interested in purpose versus profit”. Panel – Are professional services firms truly listening to client needs?

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B2B Wholesale & Distribution in Germany: Insolvency.

QYMATIX

Its bankruptcy left a noticeable void in the industry, though the brand itself lived on: in 2016, Christoph Kilz and Dirk Oschmann acquired the rights to the name. Yet another example is Wollschläger, a family-owned Wholesaler that stopped operations in 2016. The last years brought very unusual events.

B2B 40