Red Star Kim

JULY 13, 2023

Thanks to the Managing Partners’ Forum Strategy Summit at haysmacintyre earlier this week.

Management 130

Management Remote Working Acquisition Finance 130

Red Star Kim

MARCH 1, 2024

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. This is challenging as everyone is time poor and most communications are digital. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Strategic Account Management Association

AUGUST 6, 2021

Director Global Account Management, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Segments are managed by leaders specialized in each industry. “In A new central commercial organization was born.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Red Star Kim

SEPTEMBER 29, 2023

The Managing Partners’ Forum (mpfglobal.com) holds quarterly meetings of its Advisory Board where senior leaders discuss issues pertinent to the professional services sector. Experience in stakeholder management and funding is also desirable. or Claire Mitchell claire.mitchell@pmint.co.uk

Meetings 130

Meetings Government Management Finance 130

Account Manager Tips

MARCH 23, 2021

Why is key account management important? Well, i f you don't have key account management in place, you could leave money on the table, be helpless to competitor threats and put your most valuable clients at risk of defection. Key account management is the secret to grow revenue and customer retention. Why should you care?

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

JUNE 16, 2022

The MBL workshop on Referrer and Intermediary Management earlier this week combined those in front-line fee-earning roles (e.g. employment and family solicitors) with those from marketing and business development in legal, tax, wealth management and property firms. Referrals – The role of internal communications (kimtasso.com).

Management 130

Management Key Account Management Digitalization Communication 130

Red Star Kim

SEPTEMBER 29, 2023

The session comprises three elements: marketing and business development fundamentals, practical marketing communication and business development skills and growing your career. Role of PR and external communications External communications are fundamental for raising awareness and increasing brand recognition.

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. Private client management and marketing: Business plans, recruitment, assessments and automation. kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

DECEMBER 14, 2022

for a day workshop on “Future Marketing/BD Manager” with PM Forum. Future Marketing/BD Manager – Build your personal brand and increase your strategic contribution. Prepare to be a manager (next year). Management capabilities. Learn how to manage others. Act as a manager. Overcome my “imposter syndrome”.

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

PandaDoc

JANUARY 14, 2019

2019 is officially upon us. Recently I spoke alongside other industry experts where we discussed what trends we feel will make an impact in 2019. Its ubiquitousness on the web is driven by sites like YouTube and Vimeo, which might make this point an unlikely prediction for 2019.

Marketing 88

Marketing Artificial Intelligence Communication Decision-making 88

Outbound Engine

DECEMBER 19, 2018

Here are a few of our favorite new year’s resolutions for business owners in 2019. Communicate Better. As you think about your new year’s resolutions for 2019, consider 2020 and beyond. Use this plan as a motivator to stay on track with goals throughout 2019. Find a buddy. Think Ahead. Prioritize Balance.

Small Business 107

Small Business Prioritization Meetings Digitalization 107

Red Star Kim

OCTOBER 25, 2023

It has the potential to transform client communications, fast-track the generation of research and thought leadership and fuel content management campaigns. Providing automated personalised reports to encourage engagement and quality content to use in communications campaigns.

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Hubspot Sales

JUNE 15, 2022

Zoom, Skype, Google Hangouts, and other means of virtual communication were present before the coronavirus pandemic, but they were all underutilized. However, the pandemic forced us to embrace these tools and find new ways of communicating and collaborating through them. Is one better than the other? We won't share our opinion on this.

Communication 83

Communication Meetings Government Organization 83

Openview

DECEMBER 12, 2018

Over the past few weeks, myself and Jeff Rosset have seen our fair share of sales trends for 2019. In 2019, curating feedback from across the web, and arming sales to be prepared with it proactively will become as important as knowing what your competitors are saying about you. The Rise of Feedback. Sales stack overload.

Sales 100

Sales Decision-making Leadership Financial Services 100

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. But coaches resist the temptation to tell. Coaches and consultants use facilitation skills.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Showpad

MAY 31, 2019

Develop Sales Managers Who Drive Performance. Only 38% of sales reps feel their managers help them develop skills needed in their role. In order for your reps to advance, you need managers to advance as well. Gartner offers its insights into producing effective sales managers. 2019 Sales Enablement Optimization Study.

B2B 69

B2B Sales Prioritization Sales Management 69

Red Star Kim

MAY 2, 2023

Traditional capabilities – notably the management of financial and operational resources—remain highly relevant. Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ).

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

JULY 3, 2023

I’ve just listened again to a podcast about the top six leadership qualities which is included in the Level 6 Marketing Manager Apprenticeship. Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list.

Leadership 130

Leadership Emotional Intelligence Digital Transformation Communication 130

Red Star Kim

APRIL 17, 2023

The main takeaways for the delegates can be summarised with the following themes: Referrer management – Grading, Research, Discipline, Storytelling and Leveraging your exemplars. As we progressed through the analysis and planning stages of a referrer management plan, I was reminded of Henry Mintzberg’s model of “Diagnosis.

Management 130

Management Manufacturing Client Relationships Facilitation 130

CMOE

AUGUST 14, 2019

How is new technology affecting the way we manage others? Although many people in management positions are averse to change in the workplace , you should consider how you can use new resources to strengthen connections among your team members and hone your leadership skills. Chat Tools for a Unified Team.

Artificial Intelligence 76

Artificial Intelligence Decision-making Leadership Government 76

Red Star Kim

JULY 17, 2023

Building Resilience – Regulation, Reframing, Relationships and Reflection (kimtasso.com) Set small, manageable goals – Break down big challenges into small, bite-sized pieces. Manage your appearance – There were numerous ideas here. Managing how you appear on a virtual screen in terms of frame-size, eye-level, posture and lighting.

Communication 130

Communication Meetings Financial Services Government 130

Openview

DECEMBER 4, 2018

And I want to unpack those a bit and show you why this is something you should be considering as you think about hiring in 2019. Hiring managers agree… remote teams make hiring easier. The Future of Work study also asked hiring managers about how difficult hiring was. How to manage remote sales teams.

Future of Work 111

Future of Work Prioritization Remote Working Leadership 111

Red Star Kim

JANUARY 26, 2024

We discussed cognitive distortions and how to manage them. And learned that the most effective people manage to balance a positive view of the future with a realistic grasp of the potential obstacles. You should speak to your line manager if you often feel stressed. There is often a lot of use of the word “should” as well.

Meetings 130

Meetings Digitalization Communication Management 130

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

ACT

SEPTEMBER 19, 2023

WeWork’s dramatic fall in 2019 exemplifies just how badly aggressive growth can backfire. In this article, we’ll share tips to help you manage growth and anticipate the challenges most companies face during expansion. This is where a customer relationship management ( CRM ) system like Act! Since Act!

Business Growth 52

Business Growth Management Small Business CRM 52

Hubspot Sales

NOVEMBER 1, 2019

CRM (Client Relationship Manager) serves as an online database to help you manage your contacts and save precious time on manual data entry. Manage your sales pipeline in one place. Maintain contact with past clients for relationship management and future referrals. no more hunting through spreadsheets). HubSpot CRM.

CRM 115

CRM Communication Management Marketing 115

Showpad

JUNE 4, 2019

As we enter the second half of 2019, we’ve updated our list of recommendations for sales enablement conferences and events to attend. Keynote speakers include Tamara Schenk, research director at CSO Insights, and Steven Van Belleghem, managing partner at InSites Consulting. . is holding three conferences in 2019. Traction.

Innovation 67

Innovation Sales Investors B2B 67

Red Star Kim

SEPTEMBER 26, 2022

Firms must ensure that internal communications and team cohesion are high on their agenda to ensure M&BD folk feel engaged. They were asked to indicate where most of their time is spent at present: 33% supporting M&BD executives and managers. 11% supporting internal communications. 22% pitches and tenders. 11% research.

Digitalization 147

Digitalization Media Marketing Communication 147

SBI Growth

SEPTEMBER 15, 2018

The emergence of the Customer Success Professional is an existential threat to account managers. As you create your headcount plan for 2019, you’re starting to think of how to cover your accounts, and whether you need Account Managers, Customer Success.

Account Management 101

Account Management Management Customer Success Onboarding 101

Hubspot Sales

MAY 23, 2019

HubSpot Live Chat helps your team communicate with visitors quickly and easily. Manage incoming chats with Conversations, a free, collaborative inbox that your entire company can use to collaborate on incoming messages. You can manage communications through chat, your website, email, phone, and social media. Price: Free.

Software 130

Software Software CRM Media 130

Red Star Kim

MARCH 24, 2023

Nearly 40% said the majority of their time was spent supporting M&BD executives and managers. Many reported that most of their time was work such as tactical marketing promotions , client and referrer relationship management and internal marketing. As the poll results below indicate, their roles are varied.

Marketing 130

Marketing Digitalization Communication Media 130

Red Star Kim

SEPTEMBER 8, 2023

As well as marketing and business development executives and managers there were also those in specialist pricing and bid roles. Project management, innovation and technology also play an increasing role. Advanced Marketing Management: Principles, skills and tools (kimtasso.com) considers empathic pricing.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Showpad

OCTOBER 18, 2019

Sales Coaching at Scale in 2019: How to Improve Performance Across Sales Teams. Scale your Sales coaching approach to have a maximum impact to close out 2019 and beyond with best practices laid out in this blog. It can stem from confusion about the role of each in the Sales process, lack of communication, unclear goals, etc.

Sales 40

Sales Marketing Communication Organization 40

Red Star Kim

NOVEMBER 24, 2023

Transforming your firm’s culture – Professor Vlatka Hlupic Self-effacing Vlatka described the “quiet quitting” disengagement that needs a “purpose and people-led” management revolution to overcome toxic cultures. ESG targets and work is under-communicated and clients will be increasingly interested in purpose versus profit”.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Miller Heiman Group

DECEMBER 30, 2019

Three Sales Management Practices that CROs Can Use to Prepare Themselves for a Recession As organizations brace themselves for a softer economy, we offer three management practices that chief revenue officers can invest in now to prepare their sales force for whatever challenges come next. Thanks for being with us in 2019.

Sales 49

Sales Stakeholders Sales Management Facilitation 49

Red Star Kim

DECEMBER 2, 2022

Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach. So we must take responsibility for managing our workloads – and asking for help with prioritising if necessary. Check strategy.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130