Red Star Kim

APRIL 17, 2023

Last week I facilitated MBL’s full day training session on “Developing more work from referrers and intermediaries”. Delegates were from legal, accountancy and insolvency firms – both M&BD teams and fee-earners.

Management 130

Management Manufacturing Client Relationships Facilitation 130

Red Star Kim

NOVEMBER 13, 2023

EQ covers a lot of the important abilities people need to support good communications and relationships. Recruitment of private client lawyers A core challenge facing many of the delegates’ practices was recruitment. However, I do use a number of assessment tools in my coaching and development work. kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

APRIL 11, 2023

In early April I facilitated another of MBL’s training workshops on “ Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders” for legal and accounting firms. Client service: Emphasize your firm’s commitment to providing excellent client service, including responsiveness, communication, and collaboration.

Government 130

Government Innovation Meetings Finance 130

Mercuri International

MAY 22, 2024

Technological Advancements : Rapid technological developments have introduced numerous improved tools for remote communication and interaction with customers. These interactions enable better understanding through non-verbal cues, which are crucial as studies suggest up to 55% of communication is non-verbal.

Virtual Selling 52

Virtual Selling Sales Artificial Intelligence Emotional Intelligence 52

Red Star Kim

SEPTEMBER 8, 2023

This supports career development by broadening knowledge, facilitating collaboration and becoming T-shaped. We communicate differently with procurement professionals than other decision-makers and users of professional services. Often, pricing becomes the focus of these negotiations.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. Build enthusiasm for a joint vision of the future Promote dialogue Too often change communications are one-way. Yet communication needs to be two-way. When prolonged, the effects are exhausting and we reach change fatigue quickly.

Management 113

Management Co-Creation Communication Leadership 113

Aepiphanni

JUNE 29, 2021

It’s titled “1st-time acquisitions of digital businesses expected to continue in 2021.”. The top primary target sectors for 1st-time acquirers in 2020 were in the internet content & commerce industry and communication services. Author Katie Arcieri begins her article with an interesting trend. billion in 2020, up from about $25.5

Acquisition 64

Acquisition Digitalization Internet e-Learning 64

MDI Training

JUNE 23, 2022

Transparent communication and respectful mutual behavior can quickly resolve conflicts and create a pleasant working atmosphere. We should also always keep up to date with the latest technology developments that can potentially facilitate processes and ways of working in the hybrid set-up. PERFORMANCE. by Aline | 10. With the Pandemic.

Leadership 52

Leadership e-Learning Digital Transformation Digitalization 52

CoSell

JANUARY 25, 2021

Synchronous refers to communication between people, at the same time as the activity. With recent advances, some of the virtual solutions now offer preloaded templates, blueprints, and tools to facilitate brainstorming. You know how different it is to give input, share information, and be part of the shaping of a product or solution.

Brainstorming 52

Brainstorming CRM Profitability Facilitation 52

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

JUNE 20, 2022

There is good advice on creating rapport such as authentic listening (including the three levels of listening ) as well as Humanist concepts such as congruence and the use of non-verbal communication and unconditional acceptance (i.e. Our prime task as coaches is to facilitate learning for the client”.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Red Star Kim

NOVEMBER 18, 2022

They have saved 10,000 hours of review time, identified 120,000 risks and acquired 20 major new clients – including some well-known brands – since launch in March 2021”. Most of the regular sponsors – Vuture, Mytton Williams, Thomson Reuters HighQ and Conscious – had stands in the refreshment area to facilitate conversation.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

MDI Training

FEBRUARY 9, 2021

This valuable contribution is full of practical tips for all those who want to take the opportunity to look at the topics of collaboration, communication and leadership and reflect on what they want to continue to do or what they want to focus on more in the future. Design the communication processes and ensure the flow of information.

Leadership 52

Leadership Onboarding Digital Transformation Innovation 52

AchieveIt

NOVEMBER 9, 2023

2020, 2021, and 2022 were characterized by uncertainty. The essence of this trend is to communicate the “how” and “what” of strategic plans. Another valuable suggestion from Joe is to have an external facilitator guide the retreat.

Facilitation 52

Facilitation Stakeholders Government Leadership 52

MDI Training

JUNE 22, 2021

LMS are mostly used to provide web-based learning content, track learning progress and facilitate communication. June 2021 | Agile Leadership , International leadership development , learning effectiveness | 0 Comments What does the future of agile Leadership Development look like? Secure a place on the course now. To achieve.

Leadership 52

Leadership e-Learning Digital Transformation Innovation 52

MDI Training

SEPTEMBER 28, 2021

A recommendation at this point: the OKR-Facilitator course from MDI. Exchange, communication and creative joint processes, of course with a focus on work, should be planned and designed together. The focus is on results and no longer on micro-processes. I wish you every success for the leap into the age of hybrid work! virtual reality.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

KAMCast

JULY 8, 2021

If our credibility lies in bringing good ideas to the table and facilitating a conversation, then: what ideas do you have in your toolkit and what skills do you have when it comes to facilitating great conversations? EVENT FOR KAM PROs - KAMCON 2021 We mention this event in this episode, so here are all the details for you.

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Red Star Kim

APRIL 12, 2023

Just before Easter I spent a day facilitating the popular PM Forum training workshop “The Proactive M&BD Executive”. For example: Any thoughts on some useful language/techniques to motivate BD-shy fee-earners to commit more time/energy to BD exercises?

Media 130

Media Marketing B2C Stakeholders 130

Apptivo

APRIL 16, 2021

It is due to these integrations that CRMs can facilitate automated functionality and hence, eliminating the need for manual control and action. Through these integrations, businesses can gain a lot of benefits such as: CRM integrations can help in managing and controlling customer interactions through a variety of communication channels.

CRM 69

CRM Facilitation Customer Experience Software 69

Brooks Group

JULY 14, 2021

The year 2021 has brought in new sense of optimism for channel networks, distribution networks and franchises. Consistent communication is key, so set up a regular communication, such as a newsletter or weekly email update, to push new product updates and information to channel salespeople.

Manufacturing 52

Manufacturing Logistics Sales Training Sales 52

ACT

DECEMBER 13, 2021

Fast forward to the end of 2021. Here are some important ways CRM can help you meet your business goals through the rest of 2021 and beyond. Since unconnected apps and platforms can’t talk to each other, employees spend way too much time trying to keep track of daily communications and data across all of these platforms. .

CRM 52

CRM Small Business e-Learning Software 52

ACT

DECEMBER 12, 2021

Fast forward to the end of 2021. Here are some important ways CRM can help you meet your business goals through the rest of 2021 and beyond. Since unconnected apps and platforms can’t talk to each other, employees spend way too much time trying to keep track of daily communications and data across all of these platforms. .

CRM 52

CRM Small Business e-Learning Software 52

Zendesk

JULY 16, 2021

In fact, the volume of support tickets over WhatsApp alone jumped 101 percent in 2020, according to our 2021 Customer Experience Trends Report. WhatsApp offers an app and/or API to companies looking to communicate with customers on the WhatsApp platform, both of which are often referred to as WhatsApp Business.

e-Learning 105

e-Learning Internet Communication Small Business 105

Envisio

JULY 17, 2023

Benchmarking facilitates knowledge sharing and the dissemination of best practices. Innovations in performance management and trust at the City of Irving, TX The City of Irving achieved the What Works Cities certification at the Silver level in 2021; a certification that signifies a standard of excellence in data-driven city governance.

Government 52

Government Energy and Utilities Decision-making Facilitation 52

ACT

DECEMBER 19, 2023

Additionally, a 2021 survey found that 55 percent of consumers discovered a new product through word-of-mouth the previous year. A customer relationship management (CRM) solution can help you facilitate seamless interactions with existing and potential customers to elevate their experience. For instance, Act!

Acquisition 52

Acquisition Advertising CRM Media 52

Zendesk

AUGUST 19, 2021

Messaging experienced the biggest surge in popularity of any customer service communication channel over the last year. The Zendesk Customer Experience Trends Report 2021 found that messaging experienced the biggest surge in popularity of any customer service communication channel over the last year.

Marketing 98

Marketing Software Software Customer Experience 98

SBI

AUGUST 23, 2021

Waltham, MA – August 23, 2021. Bigtincan is helping the world’s leading brands facilitate the buying experience of the future. Pam Dearen VP Marketing Communications & Customer Relations marketing@bigtincan.com 1-617-981-7557. Bigtincan to Acquire Brainshark: Signs Definitive Agreement. Brainshark”). About Bigtincan.

Co-Creation 55

Co-Creation Acquisition Financial Services Onboarding 55

MDI Training

DECEMBER 4, 2023

As a leader, for example, I could train with an AI to practice non-violent communication and receive individual feedback and explanations. It’s about taking on a supportive and communicative role that focuses on social skills. It is recommended that AI is used to expand knowledge and facilitate work processes.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Zendesk

DECEMBER 8, 2021

Today’s consumers expect seamless conversations with customer support reps that involve follow-ups, proactive product recommendations, communication via social media, and more. Facilitating interdepartmental collaboration will likely be a top priority for companies in 2022. The ROI of good customer service. Business Wire ).

Artificial Intelligence 98

Artificial Intelligence Digitalization Communication Media 98

Hubspot Sales

SEPTEMBER 30, 2021

However, by the end of 2021, you're expected to hit much higher revenue goals compared to last year. Enable the same sales floor communication dynamics even in a virtual setting. Birch adds, "Working on a sales floor cuts out a lot of the communication lag that happens when you're working asynchronously.

Sales 76

Sales Onboarding Sales Leadership Remote Working 76

Strategic Communications

JUNE 17, 2021

The key to remote selling, Brown says, “is to build high rapport and create continuous communications with personalized follow-up at its core.” Some are leveraging the power of legacy communication channels. “We Arnof-Fenn predicts that remote selling will continue for most, if not all, of 2021. Pulling it All Together.

Communication 59

Communication e-Learning Media Decision-making 59

Brooks Group

FEBRUARY 13, 2023

One 2021 study from Salesforce has shown that leading high-performing teams were more likely to hire staff dedicated to inside sales. If such technology issues prevent your presentation entirely, whether by disconnecting your prospect or making communication impossible, consider rescheduling your sales pitch for another date.

Virtual Selling 52

Virtual Selling Internet Sales Sales Training 52

Showpad

NOVEMBER 17, 2020

Facebook was one of the first companies to announce the development and appointment of a Head of Remote Work after it announced it would formally allow all of its employees to work from home until at least July 2021. Establishing parameters, channels and methodologies for manager-staff communication and performance-tracking.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Zendesk

JUNE 17, 2021

In addition to facilitating the creation of knowledge articles and the rendering of service maps, Zendesk allows each project’s team to communicate with clients through a number of different channels in order to answer important questions. “We The Signpost partnership is Tech for Good’s largest professional services engagement to date.

Decision-making 52

Decision-making Healthcare Digitalization Media 52

Insightly

MARCH 11, 2021

So, here are the top CRM trends for 2021. Automation-enabled self-service is another emerging trend in 2021. This extends to email communications as well. APIs are facilitating a new era of integrated CRM systems that are innovative and data-driven. One of the top CRM trends for 2021 also involves dynamic user interfaces.

CRM 98

CRM Artificial Intelligence Cybersecurity Internet 98

Arpedio

MAY 23, 2023

Research from Second Nature’s 2021 Sales Coaching Survey finds that “ a whopping 96% of respondents agree or strongly agree with the statement that “the right sales coaching can make a significant difference in performance”, rating it 4 or 5 out of 5. Ready to elevate your sales coaching game?

Sales 52

Sales Account Management Stakeholders CRM 52

SuperOffice

MARCH 22, 2021

According to The 2021 Sales Enablement Report by HubSpot, 40% of salespeople said sales prospecting was the most challenging part of the sales process. If you keep all your communication with a prospect in the CRM system, the tool will also indicate how a person moves through your sales funnel. Biggest sales prospecting challenges.

Sales 72

Sales CRM B2B Marketing 72