Strategic Account Management Association

AUGUST 24, 2021

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. Panelists’ remarks have been paraphrased for this blog post. . The post The Future of SAM – Revisited appeared first on Strategic Account Management Association blog. The future is now. 4 Facilitative style.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

Apptivo

NOVEMBER 8, 2021

On that note, Apptivo has come up with a new update for our Android application to meet the latest update of our web application. Apptivo Mobile Release Updates as of November 08, 2021 – Android All-In-One Mobile App: v6.3.8 Smart devices have become one of the key tools for viewing and managing data at all times from anywhere.

Meetings 98

Meetings Management 98

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. A challenging role requiring deep insight into potential clients and value propositions as well as a great deal of confidence.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Zendesk

MAY 26, 2021

And the surge to online has put the spotlight on customer service, with half of customers surveyed in our 2021 Trends Report reporting that CX is more important to them now compared to a year ago. Good customer service means meeting customers’ expectations. Learn the top customer service skills for 2021 in our blog post.

Interpersonal Skills 105

Interpersonal Skills Customer Experience Media e-Learning 105

Arpedio

APRIL 26, 2021

April 27, 2021. Meet an Arpedian: Max Opp. ? Back to blog. Prev Previous post Meet an Arpedian – Juan Pablo Rios. The post Meet an Arpedian – Max Opp appeared first on Arpedio. Name: Max Opp Position: Account Manager Mail: Max@arpedio.com How did you end up working for a Danish-based SaaS company?

Meetings 52

Meetings Account Management B2B Banking 52

Arpedio

APRIL 7, 2021

April 7, 2021. Meet an Arpedian: Juan Pablo Rios. ? Back to blog. The development team and I have our daily meeting in the morning where we share our progress, see if anyone needs help, and crack a joke or two. Prev Previous post Meet an Arpedian – Will Smith. Share on facebook. Share on linkedin. Contact us.

Meetings 52

Meetings B2B Internet Account Management 52

Arpedio

DECEMBER 22, 2021

December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. ? Back to blog. 2021 Review & Highlights: A year of obstruction. Harvey agrees that 2021 definitely has been nothing like anticipated.

Supply Chain 52

Supply Chain Account Management B2B Stakeholders 52

Arpedio

DECEMBER 22, 2021

December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. ? Back to blog. 2021 Review & Highlights: A year of obstruction. Harvey agrees that 2021 definitely has been nothing like anticipated.

Supply Chain 52

Supply Chain Account Management B2B Stakeholders 52

Arpedio

JUNE 15, 2021

June 15, 2021. Meet an Arpedian: Niclas Allentoft Jørgensen. ? Back to blog. The post Meet an Arpedian: Niclas Allentoft Jørgensen, Senior Salesforce Consultant appeared first on Arpedio. Before I started at Arpedio, I spent almost 3 years working for Demant. Start free trial. Contact us. Stay ahead?. Sign me up!

Meetings 52

Meetings B2B Account Management Management 52

Red Star Kim

NOVEMBER 2, 2023

He drafts messages to his connections in those organizations and proposes that they meet to discuss the implications. He then identifies clients and prospects in his network for which the rulings present an opportunity or a threat.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. The main observation about pricing in the market was the need for fixed fee proposals.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

FEBRUARY 12, 2024

Meet their needs. Or to experiment with the use of metaphors or tone of voice Experiment with structure – We explored different approaches to structure to differentiate your writing and bring your message to life Drafting – When you write Keep the audience in mind – Use empathy. Remember their interests. Provide something of value.

Media 130

Media Financial Services Advertising Decision-making 130

Red Star Kim

FEBRUARY 22, 2024

(Questioning skills) (kimtasso.com) February 2024 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com) June 2022 Book Review: Smarter selling – Next generation sales strategies (kimtasso.com) May 2022 Hope is not a strategy – the 6 keys to winning (..)

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new. For example, when we first meet at a networking event.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

MDI Training

MARCH 22, 2022

However, you don’t have to take a coffee break together every day for this – it’s enough to turn on your camera in meetings and engage in conversations. This could be in the form of a “lunch fix,” for example, where you meet at the office on a specific day of the week to eat lunch together. What serves you next?

Leadership 98

Leadership e-Learning Digitalization Digital Transformation 98

Red Star Kim

JANUARY 26, 2024

art and science of overcoming clinical depression (2021) by Oliver Kamm” (kimtasso.com) Sections on: what is depression, causes of depression, diagnosing depression, medical treatment, psychological treatment and living with depression. 31% Occasionally 46% Often 23% All the time Which is the situation where you most lack confidence?

Meetings 130

Meetings Digitalization Communication Management 130

Red Star Kim

OCTOBER 3, 2022

Qualification processes varied significantly – from structured assessment during enquiry handling through detailed discovery telephone calls to time intensive in person scoping meetings. Many who attend client meetings or presentations have no debrief process. Practical sales tips: Reach out and Follow up (kimtasso.com) Oct 2021.

Decision-making 130

Decision-making Meetings Communication Marketing 130

SBI Growth

JANUARY 7, 2021

CMOs are shifting their investment mix to meet the needs of an increasingly digital buying environment. One of the primary ways they’re doing this is by doubling down on Account Based Marketing, targeting and delivering customized programs to the accounts.

Digitalization 86

Digitalization Meetings Marketing Prioritization 86

Red Star Kim

OCTOBER 19, 2023

50% Qualify the prospect/lead 50% Secure a meeting How much time do you spend preparing and researching before making a “cold” call? 83% From marketing – details of their online activity/enquiry 17% From marketing – indication of their interest What is your primary goal when making “cold” calls?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

FEBRUARY 15, 2024

Coaching qualifications are explored here: Coaching and consulting skills for M&BD workshop (November 2021) (kimtasso.com). There are various levels of formal coaching training – certificates, diplomas and Masters degree qualifications.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

JULY 17, 2023

This honest book, written by a young lawyer in 2022, provides insight and guidance on building your network Book review – Great networking by Alisa Grafton (kimtasso.com) How to appear more confident Prepare and plan – Give yourself time to prepare properly for meetings. Consider in advance what you might want to say.

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

DECEMBER 15, 2023

The Holistic Psychologist – The Power To Heal Yourself Published in 2021, her rationale for writing the book was – even though a therapist – she felt burnt out, stuck, lacking purpose, anxious and emotionally alone. Tools: Meet your shadow and changing to empowerment consciousness.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

APRIL 11, 2023

Deconstruct bids to increase understanding An article in PM Magazine in December 2022 by Alex Footman and Stephen Timmins talked about the need to deconstruct a bid in order to properly understand the client requirements and produce a robust plan to meet milestones and differentiate.

Government 130

Government Innovation Meetings Finance 130

Red Star Kim

JULY 11, 2022

The following reports may be useful: Professional Services Global Market Report 2022 (globenewswire.com) (December 2021). Law Society Research Report – Future Worlds 2050 (kimtasso.com) (July 2021). Professional Services Industry Overview – Market Size, (globenewswire.com) (May 2021). Delegate key takeaways and actions.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Red Star Kim

OCTOBER 16, 2023

So some will prepare content, others will develop talks and others will concentrate on meeting referrers and developing relationships. Emotional contagion, delegation, coaching and team meetings (kimtasso.com) Team management issues – Managing up, boundaries and broken relationships (kimtasso.com) Role models Leaders are powerful role models.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

JUNE 16, 2022

It can increase their confidence knowing that there is some structure and substance to referrer meetings. shadowing or coaching) or motivation to have more face-to-face meetings. 100% Connecting (after meeting). Three referrer management themes – Plans, Relationships (kimtasso.com) July 2021. 25% telephone calls.

Management 130

Management Key Account Management Digitalization Communication 130

Red Star Kim

MARCH 1, 2024

Whilst we know that fee-earners need to act in a timely way to meet deadlines, they may be under extreme pressure to respond to client demands, meet regulatory time limits, cover for absent colleagues, recruit and train fee-earners and tackle all manner of other management responsibilities. We must be realistic about time constraints.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

MARCH 4, 2024

The director stopped the manager meeting with others outside the department. The director declined invitations to meetings with the manager. The director invited the manager to a meeting where he asked him to rethink his decision to leave. The manager produced great evidence-based plans. The manager felt he was getting nowhere.

Management 147

Management Communication Leadership Digitalization 147

SBI Growth

MARCH 2, 2021

The most difficult challenge leaders will face in 2021 is motivating personnel. Even with a new prospect or a new project, for most employees, the outlook is another year of virtual meetings that highly resembles 2020. In this environment, how.

Meetings 91

Meetings Sales B2B Marketing 91

Customer Think

JANUARY 24, 2022

With the advent of the global pandemic, more people resorted to eCommerce to meet their needs. billion people made online purchases in 2021, which was way higher than the 1.6 Image Credit: Pixabay The eCommerce industry has been experiencing a boom in the past two years. According to Statista, more than 2.14

eCommerce 111

eCommerce Meetings Digitalization Marketing 111

Red Star Kim

DECEMBER 2, 2022

Minimise meetings – Find alternative ways to communicate and/or ensure meetings are kept short by producing papers in advance and showing what decisions are required in meetings. Concierge – Available 24/7 to meet all of your needs. Nine Marketing and Business Development trends in 2021 (kimtasso.com). Reflections.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Red Star Kim

FEBRUARY 8, 2024

Methods to capture target information include: surveys, adverts, web site visits, analytics, landing page pop ups, forms/subscriptions, Chatbots/LiveChat, emails, content marketing (especially thought leadership), blogs, social media and videos. As well as prospecting tools for CRM ( Vainu , Apollo , Bloobirds ).

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

DECEMBER 5, 2023

There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Finding ways to meet with people in real time (such as at social events) can help. Make myself more visible in meeting with fee earners.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

APRIL 17, 2023

Exercises using referrer organisation briefing sheets (and scorecards) and an individual buyer profile were thought to be very useful. Surprisingly, delegates were more likely to use spreadsheets than a CRM for managing client and referrer information.

Management 130

Management Manufacturing Client Relationships Facilitation 130

Red Star Kim

OCTOBER 25, 2023

I had the pleasure of meeting Helen Kensett at the recent PM Forum Conference. Another valuable AI-powered tool for the MarTech armoury. So here’s a brief system review: CogniClick for instant, personalised research reports using AI.

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Red Star Kim

MAY 16, 2023

This was experienced during a session in 2021 assertiveness, effectiveness and impact – We’re all in the same boat (kimtasso.com). Be specific and direct in making your point such as “I will need more time to finish that task. Can you approve this?”

Communication 130

Communication Brainstorming Decision-making Marketing 130

Strategic Account Management Association

AUGUST 6, 2021

Aramex was the recipient of the 2021 SAMA Excellence Award for “Outstanding Young SAM Program.”. Commercial Excellence: supports organizational and talent needs, develops and makes available dedicated competency models meeting the requirements of the SV&I organization. Responding to Market Shifts.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520