35 customer experience statistics to know for 2023
Zendesk
FEBRUARY 10, 2023
In a day and age where customers can easily switch to a competitor if they have a single negative impression, it’s imperative that businesses prioritize providing exceptional customer experiences. Gartner ) 80% of organizations expect to compete mainly based on CX. Gartner ) 80% of organizations expect to compete mainly based on CX.
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