PandaDoc

JANUARY 29, 2024

Hopefully, the start of the new year has you super jazzed about what your sales organization will achieve in 2024. A sales team is the powerhouse behind any thriving software company. But here’s the thing – setting realistic goals can really make or break your sales team’s morale and motivation in the long run.

CRM 52

CRM Decision-making Sales Software 52

Zendesk

NOVEMBER 28, 2023

More in this guide: Types of AI as a service Benefits and challenges of AIaaS Popular AI as a service vendors AIaaS trends for 2024 and beyond Types of AI as a service Businesses can leverage different types of AI services depending on operational needs. Additionally, service desk chatbots can provide IT support to internal teams.

Artificial Intelligence 52

Artificial Intelligence e-Learning Internet Software 52

Zendesk

NOVEMBER 28, 2023

SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. If not, customer churn rates can skyrocket due to a misunderstanding of the software. This results in more intelligent, data-driven decisions that can improve the support system.

e-Learning 52

e-Learning Software Software Brainstorming 52

Insightly

JULY 12, 2023

For example, ABM may make sense for a larger deal size, but smaller deals may be driven faster via influencer marketing. How to improve demand gen in 2024 & beyond If demand generation is a multi-faceted endeavor that involves numerous disciplines, departments, and stakeholders, what can you do to maximize its impact for your company?

CRM 52

CRM Leadership Marketing Decision-making 52

Hubspot Sales

NOVEMBER 22, 2023

As part of our 2024 State of Sales Series , our Sr. With all this in mind, it's clear that CRMs help sales teams drive revenue and efficiency, which correspond to professionals' top two 2024 focus areas. This is where Customer Relationship Management (CRM) software comes into play. Where did we get this stat?

CRM 90

CRM Decision-making Sales B2C 90

Zendesk

FEBRUARY 12, 2024

This podcast is hosted by Zendesk—a leader in customer service software solutions—and brings you interviews with industry experts, case studies, and actionable insights. The podcast covers real-time insights and news, making it a great resource for companies that want to stay updated and agile in their customer service practices.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

PartnerTap

JANUARY 10, 2024

Operationalizing a high-performing co-sell motion with your partners is the key to a successful sales transformation in 2024: Traditional B2B sales is broken. Each additional company considered, evaluated, and involved in a purchasing decision increases the level of coordination required by your sales rep. I know I have many times.

B2B 52

B2B CRM Suppliers Sales 52

PandaDoc

FEBRUARY 23, 2024

Automation is fundamental to building a robust sales pipeline ; document management tools fused with CRM software accelerate this process. Identify opportunities The first step of the opportunity management process is identifying opportunities — i.e., deciding which ones make the most sense for your business and are worth pursuing.

Management 52

Management CRM Sales Decision-making 52

Nutshell

DECEMBER 7, 2023

In this article, we’ll explain how artificial intelligence software can enhance productivity and provide a comprehensive list of the best AI productivity tools. At Nutshell, we build artificial intelligence into our software to help your sales reps accomplish more in less time. Table of Contents What are AI productivity tools?

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Zendesk

JANUARY 25, 2024

Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy. Benefits of using AI in a call centers Implementing AI with your call center software benefits customer service teams and their customers. Here are a few notable examples.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

PartnerTap

JANUARY 17, 2024

Many companies pointed to the general market conditions in 2023 or noted that buyers were taking longer to make purchasing decisions for their companies. Once they’ve made a solution decision, buyers would love to skip over the time-consuming internal procurement and new vendor setup process and instead buy from an existing supplier.

Procurement 59

Procurement Suppliers Sales B2B 59

Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. It helps us understand the reasons behind AI’s decisions and actions so we can ensure they’re fair and reliable. What is AI transparency?

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

Hubspot Sales

AUGUST 30, 2023

So, what can salespeople expect and be prepared for in 2024? AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 I think the biggest AI trend we’ll see in the next couple of years is the ability for AI to make emotion-based decisions.

Decision-making 84

Decision-making Sales Profitability Artificial Intelligence 84

Mike Kunkle

NOVEMBER 23, 2023

Then, the rest of this makes sense and can be really valuable. Targeted Performance: meaning a specific effort focused on a KPI in need of improvement, such as decreasing Closed-Lost or No Decision rates and improving Closed-Won rates, or improving overall profitability in a certain product line where deep discounting is rampant.

Sales 258

Sales Finance Decision-making Profitability 258

Hubspot Sales

APRIL 6, 2023

billion by 2024 , meaning 42.9% Below is a look of the platforms they used to make those purchases: Given the growing significance of social media in shopping, you should continue to optimize ecommerce for these platforms. A McKinsey survey of close to 3,500 decision makers found that customers want a more personalized experience.

eCommerce 99

eCommerce B2B B2C Retail 99

Hubspot Sales

NOVEMBER 20, 2023

Get started with HubSpot’s Predictive Lead Scoring Software At HubSpot, my sales colleagues use lead-scoring tools like HubSpot’s Predictive Lead Scoring Software to ensure they're focusing time on the contacts that are most likely to yield ROI. Enhance prospecting with AI-driven research tools.

Energy and Utilities 74

Energy and Utilities Sales Analytics Customer Experience Decision-making 74

Hubspot Sales

JANUARY 23, 2024

10 Upselling Strategies for 2024 1. Among sales reps who upsell, a staggering 60% agree that AI will make it easier to upsell, according to HubSpot's 2024 State of Sales Report. Most people need evidence to convince them before making big, expensive purchase decisions. Turns out, I'm not alone.

Media 85

Media Decision-making Customer Experience Marketing 85

OnStrategyHQ

DECEMBER 21, 2023

As shown in the illustration above, here is what an example of a marketing gap analysis may look like: Ideal Future State: Be a top 10 ranked project management software in the SaaS market for the construction, architecture, and engineering space. A strategic planning software is just what you need for the task! Market segmentation.

Software 52

Software Software Construction Organization 52

Insightly

JANUARY 30, 2024

Integrations are vital to modern CRM systems as they enhance data management, improve efficiency, personalize customer experiences, support data-driven decisions, provide scalability, and foster collaboration. The traditional view of CRM as a standalone tool for managing customer interactions rapidly gives way to a more integrated approach.

CRM 52

CRM e-Learning Facilitation Decision-making 52

Zendesk

FEBRUARY 29, 2024

Revenue churn is most relevant for software-as-a-service (SaaS) companies or subscription-based businesses. In this guide, we cover the basics of revenue churn, how you can calculate and reduce it, and how being attentive to your customer experience (CX) can make a significant impact.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

Planview

JANUARY 22, 2024

was able to avoid recession in 2023 and consumer confidence is optimistic entering 2024, companies are still proceeding with caution, given the elevated (56%) chance of recession sometime in the next 12 months, according to the New York Fed’s recession probability model.

Innovation 69

Innovation Management Supply Chain Digital Transformation 69

Planview

MARCH 29, 2024

Traditional engineering metrics drive efficiency, not effectiveness Engineering leaders are under increasing pressure to deliver more value, but many struggle to make impactful change. Though engineering metrics are helpful, they do not fully reflect the interconnectedness of software delivery value streams.

Software 64

Software Software Decision-making Prioritization 64

AchieveIt

OCTOBER 31, 2023

They can streamline the reporting process, making it efficient and error-free. This fosters trust and accountability, essential elements for entities operating in the public eye, Data-driven decision-making : Dashboards allow leaders and stakeholders to quickly grasp the state of affairs and identify strengths, weaknesses, and trends.

Stakeholders 52

Stakeholders Government Decision-making Communication 52

PartnerTap

DECEMBER 13, 2023

They know everything about these accounts: the leaders, the politics, how they make decisions, who can get things done, who is easiest to sell to. Especially your consulting partners who worked on the ground with these companies in the past year.

Brainstorming 52

Brainstorming CRM Sales Decision-making 52

Hubspot Sales

JULY 13, 2023

Table of Contents The Top 8 Concerns About Using AI 6 Tips for Addressing AI Fears The Top 8 Concerns About Using AI Of sales professionals, 57% think that most salespeople will use AI in their roles by 2024, according to HubSpot’s State of AI report. How do you know if AI has made the wrong decision?

Leadership 74

Leadership Sales Cybersecurity Government 74

Insightly

JANUARY 10, 2024

To help you answer this question, Ascend2 and Insightly fielded The Future of Martech 2024 survey in September, 2023. This report, titled The Future of Martech 2024 , represents the opinions of the 310 marketing professionals responding to the survey who represent companies with fewer than 500 employees.

Finance 52

Finance CRM Acquisition Decision-making 52

Zendesk

APRIL 14, 2023

Enacting changes to improve as needed Once you identify the touchpoints causing the most challenges in your organization, you can start making informed changes. EX managers strive to make their company a place where people want to work, and they accomplish this goal in a number of different ways.

Management 52

Management Onboarding Communication Meetings 52

DemandFarm

APRIL 8, 2024

At the core of their ABS is an often-overlooked perspective–selling to the humans behind the steely structures that make up their accounts lists. Role changes, departures, new meetings and more, all these variables only end up making this task herculean. Multiple stakeholders to meet, make feel heard, and keep engaged.

Key Account Management 52

Key Account Management Account Management Stakeholders Meetings 52

Hubspot Sales

JULY 18, 2023

69% of sales professionals agree that by 2024, most people will use some form of AI or automation to assist them in their jobs. 68% of sales professionals predict that by 2024, most of the software they use will have built-in AI capabilities. However, it can offer more informed insights, leading to smarter decision-making.

Artificial Intelligence 81

Artificial Intelligence Sales Decision-making Sales Management 81

Hubspot Sales

APRIL 23, 2024

After “consulting” some of the best consultants in the industry, I’ve created a list of which buzzwords/phrases can make you look like an expert and which ones you should avoid. These terms mean easy fixes a client can make that will make a big difference. These terms don’t only apply to marketing.

Co-Creation 75

Co-Creation Artificial Intelligence Decision-making Brainstorming 75

Agile CRM

NOVEMBER 29, 2022

According to Statista, the global email marketing software market was valued at over US$2.2 billion by 2024, representing a compound annual growth rate of 8.2%. . Automation : Email marketing tools provide automation capabilities that make it easier to manage campaigns. billion in 2020 and is expected to reach US$3.3

Marketing 98

Marketing Media Software Software 98

Agile CRM

NOVEMBER 29, 2022

According to Statista, the global email marketing software market was valued at over US$2.2 billion by 2024, representing a compound annual growth rate of 8.2%. . Automation : Email marketing tools provide automation capabilities that make it easier to manage campaigns. billion in 2020 and is expected to reach US$3.3

Marketing 52

Marketing Media Software Software 52

PandaDoc

MARCH 6, 2024

PandaDoc PandaDoc is an AI-enabled automation software that streamlines your entire document workflow end-to-end — it’s mainly known for its ability to collect legally valid e-signatures, customize and manage documents, and get analytics based on the interactions customers had with your documents. So, let’s dig in, shall we?

e-Learning 97

e-Learning Artificial Intelligence Media Government 97