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How Jaclyn D’Arcy at GHX Drives Sales Readiness | Building Modern Sellers Blog Series

Showpad

Meet Jaclyn D’Arcy, Director of Revenue Enablement at GHX. I was very focused on 10 salespeople and helping them with “the normal stuff”: building their sales process, including training, certification, and onboarding. . When we were acquired by GHX in January 2020, I turned my focus to more acquisition-based enablement.

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How Leea Huffine at Atlas Copco enables the sales team | Building Modern Sellers Blog Series

Showpad

Meet Leea Huffine, Creative Marketing and Communications Manager at Atlas Copco. Instead of getting everything physically in the hands of sales for face-to-face meetings, we as a marketing team have pivoted to providing them with digital spaces where they can get connected. Technology Leea uses: Showpad, Outreach, and ZoomInfo.

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5 Reasons You’re Losing Customers (Churn) —And How to Win Them Back

Insightly

But when customers are leaving your company at a high rate, there may be significant negative consequences, including: Short- and long-term revenue loss Damage to company reputation High cost of acquisition efforts to replace lost business (marketing, advertising, sales, etc.) How to ensure better customer outcomes: Uplevel your onboarding.

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5 Reasons You’re Losing Customers (Churn) —And How to Win Them Back

Insightly

But when customers are leaving your company at a high rate, there may be significant negative consequences, including: Short- and long-term revenue loss Damage to company reputation High cost of acquisition efforts to replace lost business (marketing, advertising, sales, etc.) How to ensure better customer outcomes: Uplevel your onboarding.

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. The main observation about pricing in the market was the need for fixed fee proposals.

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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

Includes IPOs, acquisitions, grants, accelerators and news. Fame for accountants and professional services firms “tool for general financial research, benchmarking analysis, screening acquisition targets for your clients, client onboarding, company secretarial services and business development”.

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Customer success vs. customer experience: What’s the difference?

Zendesk

The CS team provides onboarding resources—such as videos, knowledge base articles, and blogs—so their customers can make the most of the CRM. CX is evaluated using customer satisfaction score (CSAT), Net Promoter Score® (NPS), customer acquisition rate, and conversion rate. Onboarding stage. Industry.