Are You Making Your Customers Work Too Hard? They May Just Give Up.
Strategic Communications
AUGUST 25, 2022
Sometimes I think the most simple thing that we can do as businesspeople and marketers is “put ourselves in the shoes” of our prospects and customers. Are we making it easy to buy? Or are we setting up unintentional barriers, however slight, that may interfere with—or obliterate—the purchasing process?
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