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Are You Taking Advantage of What You Already Know About Your Customers and Your Market?

Strategic Communications

I’m often surprised when I work with clients and companies to find that they aren’t taking advantage of the valuable information they have at their fingertips about their customers and their sales patterns. ” But taking the time—just a little time!—to What’s not to like about that?

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7 Habits of Highly Successful Prospectors, According to Sales Leaders

Hubspot Sales

It sets a tone — giving you the momentum and perspective you need to lock in on viable sales opportunities and ensure the rest of your sales process goes as smoothly as possible. That‘s why we connected with some sales leaders for their takes on habits the most successful prospectors exhibit.

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Account Management Guide – Defend and Grow Revenue

Upland

How can effective account management help you defend and grow revenue? But that doesn’t mean the wolves aren’t still at your door. There are plenty of sellers out there waiting for the slightest chance to jump in and take your hard-earned relationships away from you. How do we know this?

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How to use the Seven Universal Trust Behaviours

Jermaine Edwards

If you were to read some of the findings from Edelman’s trust barometer you might become depressed. In fact, I take the position of behavioral economist Dan Ariely that we can find moments of trust in everyday interactions if we’re willing to look for it. What is trust? Is trust at an all time low around the world?

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What is it Really Like to Work in Sales? Experts Share Their Cold Hard Truths

Hubspot Sales

No one knows what it’s like to work in sales better than those in the trenches of the day-to-day — salespeople trying to hit their numbers while battling the ups and downs of the job. If you’re thinking about a career in sales, you probably want to hear the cold, hard truths about sales and what it entails.

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How to Measure Customer Satisfaction for Your Business

Nutshell

If there’s one thing that’s bad for business, it’s unhappy customers. When your customers are frustrated with the quality of your products, services, or support team, they’re likely to ditch your company for a competitor — unless you can help resolve their issues satisfactorily. But what metrics are those?

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10 Non-Sleazy Strategies for Upselling Your Customers [New Data]

Hubspot Sales

I don't think so, but it depends on how you approach it. Sleazy sales reps will try to upsell everyone and anyone, regardless of whether or not the customer actually needs the additional service. Take the time to understand what success means to them. But how can you build trust effectively? Who takes that lead?

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