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Ten insights on the future of SAM

Strategic Account Management Association

Shifting from focus on shareholder value only to stakeholder value as well – and a broadening understanding of what stakeholder value means. In just a few months, COVID accelerated digital adoption as much as 10 years. Customers will reward suppliers who successfully blend a great digital experience with the human touch.

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KPI Examples: The Key Performance Indicators that every B2B sales manager should use.

QYMATIX

Why are sales KPIs so important in B2B? Controlling and motivating a B2B sales team with the most fitting sales KPI is critical to its success. Choosing the right set of sales KPI helps a manager in B2B to cut through the noise and see the actionable indicator they need. What are common KPI best practices in B2B Sales?

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How to Boost Sales Productivity with Account Planning

Upland

Let’s face it, B2B sales can’t happen without good leads. Sales productivity becomes even more difficult for complex B2B accounts with large buying groups and multiple divisions involved in the decision-making process. Winning sales teams know strong leads must be converted into successful sales transactions.

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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

(200,000 companies with turnover or shareholder funds over £1.5m or profits greater than £150000), active and inactive companies with up to 10 years’ of financial data. Used for building lists with over 300 search criteria.

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Marketing is Bigger (MUCH Bigger) Than Advertising

Strategic Communications

Marketing is the underpinning of every decision made and of every communication activity in any organization, whether that communication is received by staff, shareholders, or customers. Stay up-to-date on the latest traditional and digital marketing trends and insights for communication leaders: subscribe to our monthly e-newsletter.

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Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure

Red Star Kim

It may take time to build up to a full ROI analysis – especially where both digital and traditional methods of marketing and business development were deployed. Digital and content analytics. Book review: B2B Marketing strategy (kimtasso.com) February 2022. Some suggested focusing on reporting profit improvement instead.

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10 ways to boost retail customer engagement in 2023

Zendesk

Retail customer engagement is all the ways a brand interacts with its customers across digital and physical channels. The modern retail customer journey spans physical and digital spaces to the phygital realm. times as fast as their peers, and they deliver two to five times the shareholder return over 10 years.

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