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Aurea Software Revives InsideSales Brand, Retires XANT

Xant

AUSTIN, TEXAS (PRWEB) OCTOBER 04, 2021 — Aurea Software, Inc. , the ”Netflix of business software,” today announced a major branding update that will return the recently acquired XANT to its widely recognized and respected original name: InsideSales. InsideSales is a storied name in enterprise software,” said Aurea CEO Scott Brighton.

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Freshchat Benchmark Report: How companies are mastering the art of customer conversation

Freshworks

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era. of B2C respondents and 65.2%

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B2B Digital Transformation in Sales: Facts & Trends

QYMATIX

Facts and trends about the B2B digital transformation. This technological shift is happening when B2B customers are also modifying their buying behaviour and adapting to B2C practices. While the focus recently has been on the B2C market, trends in artificial intelligence and machine learning are beginning to transform B2B as well.

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Freshdesk Benchmark Report spotlights the power of automation for better, faster CX

Freshworks

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. B2B and B2C customers cited automation and AI as the most essential capability of support software in 2023: 32.9% of B2C customers referenced both as top features in a helpdesk.

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What You Need to Know About Idea Software

Planview

What is idea software? Idea software, often referred to as idea management software, is a powerful solution that you can use to ask for, collect, analyze, and track ideas from diverse groups of people, also called a “crowd.” Idea management software can help your business: Invent new products and services.

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The Intersection of Big Data, Customer Experience (CX), and Digital Transformation

SBI Growth

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

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Intelligent, Predictive Pricing: the Key to B2B Wholesale Success

QYMATIX

In particular, the companies surveyed see themselves threatened by digital platforms when it comes to pricing (62%). Manufacturers are increasingly recognising and embracing the appeal of digital channels to end customers. . Manufacturers are increasingly recognising and embracing the appeal of digital channels to end customers.

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