Red Star Kim

FEBRUARY 14, 2023

Manage limiting beliefs During the coaching module, there was much discussion about limiting beliefs or limiting assumptions. These are described further here: Before your set your goals – check your limiting assumptions (kimtasso.com) A first step is to identify or uncover what are often unconscious limiting assumptions.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Hubspot Sales

JULY 19, 2018

Realtors, you know you can’t be good at your jobs if you’re not plugged into the industry. It’s important to get the industry news, trends, and marketing advice you need quickly, so you can get back to what real estate is all about -- helping your clients. Pick five of your favorites and commit to following them each week.

Investors 128

Investors Finance Marketing Construction 128

Mike Kunkle

AUGUST 8, 2023

Invest in initiatives that build long-term customer relationships, drive product innovation, and establish your organization as a trusted industry leader. Do a situation assessment of your sales force, including your current state and desired future state, with gap and impact analyses. Conduct win-loss analysis.

Sales 188

Sales Prioritization Innovation Leadership 188

Red Star Kim

FEBRUARY 28, 2023

This post summarises some of the key themes emerging from the recent online MBL “How to manage and grow your private client practice” full day session . Manage and grow your private client practice – Recruitment, Performance, Segmentation and ROI.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

JUNE 27, 2023

At the recent PM Forum online workshop on campaigns, thought leadership and project management there were 17 delegates from legal, accountancy and insolvency firms located in London, Belfast, Sutton Coldfield, Manchester, Newcastle, Cambridge and Dubai. Stress the need for clients’ needs to remain uppermost in everyone’s minds.

Leadership 130

Leadership Management Stakeholders Communication 130

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

DECEMBER 2, 2022

Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach. And for some, the firm’s culture means that they aren’t expected to be proactive. 10 tips to increase your resilience – Kim Tasso.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Mike Kunkle

OCTOBER 8, 2023

In this article, I’ll explore how these components intersect and show how their integration can transform your business. Which, by the way, has always included more than typical “enablement,” especially with its focus on systems thinking. This unified effort propels businesses to new heights of success.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Mike Kunkle

FEBRUARY 5, 2023

To which I offer: Now, by way of full disclosure, I love this Deming quote, which I wholeheartedly believe remains true. Total Quality Management (TQM), Business Process Management (BPM), Six Sigma, and Lead Sigma are powerful methods for this sort of work. By the way, I’ve never advocated rigidity.) Yes, absolutely!

B2B 198

B2B Sales Decision-making Negotiation 198

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! The planned talent intelligence platform, powered entirely by AI, will unite all HR standards and processes and innovatively redesign employee development , talent management, and recruiting. At the same time, we are investing heavily in people and talent development.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Red Star Kim

APRIL 12, 2023

With a full house of marketing and business development executives from legal and accountancy firms across the UK it was an interactive, valuable and fun day (Thank you delegates for your spirited engagement and thanks to Morag Campbell for your superb technical hosting!). Traditional marketing models (e.g.

Media 130

Media Marketing B2C Stakeholders 130

Red Star Kim

OCTOBER 16, 2023

Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management. Some commented that their client and referrer data lived in teams’ closely-guarded team spreadsheets.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

MARCH 7, 2023

A key theme arising at the March PM Forum “ Future Marketing/Business Development Manager” (with delegates from legal, accountancy and consultancy firms) was about being overwhelmed. There were conversations about overwhelmed marketing/BD managers, overwhelmed M&BD teams and overwhelmed fee-earners.

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Nutshell

JANUARY 19, 2024

But when people buy from you, you need a way to bill people for your services and accept payments. Invoice software is a type of tool used to facilitate payments between a business and its customers or clients. You can even help cut down on late payments by having the app send out automated reminders to clients.

Software 71

Software Software Sales Analytics Digitalization 71

PandaDoc

APRIL 8, 2024

A deal desk introduces a new approach to managing deals. This article highlights how a deal desk functions and its ability to transform the way companies tackle their sales strategy. A deal desk is a team within a company responsible for managing and negotiating deals, contracts, quotes, and other sales documents.

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52

Red Star Kim

SEPTEMBER 29, 2023

The Managing Partners’ Forum (mpfglobal.com) holds quarterly meetings of its Advisory Board where senior leaders discuss issues pertinent to the professional services sector. Few other sectors can match these numbers given an equal number of firms expecting expansion and firms expecting contraction would give a confidence index of zero.

Meetings 130

Meetings Government Management Finance 130

PandaDoc

FEBRUARY 23, 2024

Below, we’ll discuss the impact that a robust opportunity management process can have on your bottom line. Key takeaways Opportunity management is not exactly the same as lead management, although the two processes are similar. What is opportunity management — and why should you care?

Management 52

Management CRM Sales Decision-making 52

Hubspot Sales

APRIL 5, 2023

There are many things to consider if you are interested in starting your career in sales. Choosing the right position based on your personality, likes, and dislikes can ensure you thrive in your new career. Because travel is expected, you can anticipate greater compensation.

Software 116

Software Software Sales Meetings 116

Red Star Kim

NOVEMBER 22, 2022

In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships. In terms of pre-problem solving , it means that those serving clients should be intuitive and extra vigilant for signs that something is amiss. They rarely do.

Brainstorming 130

Brainstorming Innovation Client Relationships Marketing 130

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. This is where account management software solutions come into play as a transformative tool.

Account Management 52

Account Management Software Software Management 52

Hubspot Sales

NOVEMBER 28, 2023

Pricing Negotiations There’s no doubt that at some point in your career, you will deal with pricing negotiations. Some people won’t easily part with their hard-earned cash for your product or service. Thankfully, there are tactics you can use to encourage buy-in from your prospects. You can showcase value by Providing demos.

Negotiation 102

Negotiation Sales Leadership CRM 102

Brooks Group

OCTOBER 11, 2023

Planning your sales kickoff or national sales meeting? After you choose the date and venue, your next question may be who you should ask to deliver the keynote—and what you want them to talk about. Your sales keynote speaker will set the tone for the rest of the event. But remember, a known name is not what’s most important.

Sales 92

Sales Sales Training Meetings Media 92

PandaDoc

APRIL 17, 2024

This is the total revenue you gain from a customer for a specific contract throughout their relationship with your organization. By calculating it, you can evaluate the real value of your TCVs on a yearly basis. Which customers are investing the most in your organization? Your current ACVs can help you predict future sales.

Sales 52

Sales Internet Profitability CRM 52

MDI Training

MARCH 14, 2024

It offers a reflective look at your leadership behavior in times of new work, work location, and increasing flexibility. In this blog article, we will introduce you to the first pillar of the 3P model – Purpose. Maintaining performance and much more is expected of you as a leader. What were/what are your challenges?

Digital Transformation 52

Digital Transformation Leadership Artificial Intelligence Digitalization 52

Jermaine Edwards

JUNE 29, 2020

There are very few areas in your life where you can avoid speaking to others whether over the phone, face-to-face and now digitally. One of the most effective ways to do this is in reigniting the power of conversation. Number 1 – Expectation Conversations. Do these statements ring true in your mind?

Communication 130

Communication Decision-making Finance Key Account Management 130

Strategic Communications

JUNE 7, 2023

Not as a conscious decision, but simply because looking for more work when I already had way too much work just didn’t make it onto my to-do list. I had to meet client needs and deadlines. By dedicating focused time to prospecting, you ensure that it remains a priority even when you’re busy with client work.

Leadership 52

Leadership Communication Negotiation Media 52

Hubspot Sales

JANUARY 26, 2023

Plus, finding and connecting with your target audience is easy with social media. We'll cover everything you need to know about starting an online business and digital entrepreneurship examples to help you along your journey. If you become a digital entrepreneur, you’ll find many opportunities to work your way up.

Digitalization 99

Digitalization eCommerce Finance Internet 99

Arpedio

OCTOBER 20, 2023

Understanding the power of a stakeholder matrix – A comprehensive guide Relationship Mapping Software ← Back to blog In the dynamic landscape of account management, understanding your clients’ needs, expectations, and concerns is paramount to building lasting and mutually beneficial relationships.

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Red Star Kim

JANUARY 28, 2024

Last week I was excited to lead an MBL session on “Tackling Change Management – A Workshop for Professional Firms”. Leadership, emotional intelligence and teams in change management. Leadership and change The role of leadership and leaders in change management provoked much energetic discussion.

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Janek Performance Group: Account Planning

OCTOBER 25, 2023

With that, it’s easy to neglect existing clients. More than upselling and cross-selling, account planning is partnering with existing clients. However, according to Gartner , 51 percent of sales leaders agree account management channels fall short. Never assume clients will update you. This includes personnel.

Account Planning 52

Account Planning Decision-making Communication B2B 52

PandaDoc

MARCH 4, 2024

A virtual data room , or VDR, is a secure, online space acting as a repository of a company’s documentation, and serves as a virtual hub where company users share real-time information with other investors, clients or stakeholders when executing investment banking deals. Start a trial 5 benefits of VDRs for investment banking 1.

Banking 52

Banking Investors Acquisition Stakeholders 52

Hubspot Sales

APRIL 25, 2023

A career in management consulting is glamorous. Its perks include lots of traveling, generous compensation packages, interactions with top-level management, exposure to learning opportunities, and the pleasure of working on complex business problems. Management advice covers operations, strategy, finance, marketing, and governance.

Healthcare 90

Healthcare Insurance Shareholders Interpersonal Skills 90

Arpedio

AUGUST 22, 2023

Key account management best practices ← Back to blog In today’s competitive landscape, effectively managing key accounts is not just a strategy: It’s a necessity. The rationale behind this strategy is clear: These key accounts hold a distinct importance for your company. Let's talk!

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Apptivo

MAY 3, 2021

Due to this, companies have dedicated departments that manage customer relationships using specialized CRM applications and are focused on improving customer satisfaction. So, this blog brings you the six best tactics to building great relationships and closing more deals. Nurture your Leads & build stable relationships.

CRM 98

CRM Decision-making Software Software 98

Arpedio

JUNE 2, 2023

How to Ignite Success With Account Plans ← Back to blog Say hello to Account Plans, the secret sauce that transforms ordinary sales strategies into extraordinary journeys of client engagement and revenue growth. In this blog post, we’re diving headfirst into the captivating world of Account Plans.

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

Help Scout

JULY 27, 2021

Whether it’s buying a house, selling one, renovating, building, or managing a property, each different facet of real estate comes with its own set of challenges. For those working directly with clients and providing services, it can be an especially tough landscape to traverse. They have to manage expectations and be trusted advisors.

Energy and Utilities 83

Energy and Utilities Finance Communication Meetings 83