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Creativity 8 – From consternation to collaboration: Using creativity to turn problems into opportunities in client service

Red Star Kim

Typically these involve: Identify the problem, think and reason, analyse, evaluate, solve problems, make decisions and implement solution. Brainstorming in a favourite option (see Creativity 3 – Update on brainstorming techniques – Kim Tasso ) to crowd-source ideas and these techniques can boost their effectiveness.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

What is the informal decision-making process? link] There’s advice to jump your uncertainty gaps by decision-making and actions which involves risk. Strategy is a stream of decisions and actions”. He notes that your optimism (or pessimism) will impact decisions as well as ability to make fast decisions.

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Beyond the Horizon: GenAI and Ethical Leadership

MDI Training

Beyond the Horizon: GenAI and Ethical Leadership In this blog post, keynote speaker Bailey Parnell gives us a few snippets of her exciting keynote speech at our upcoming Leadership Horizon event. Bias and Fairness – Addressing potential biases in GenAI algorithms and ensuring GenAI decisions are fair and non-discriminatory is crucial.

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Implications for B2B Selling in the Age of Artificial Intelligence

Mike Kunkle

In a B2B setting, AI will review customer websites, blogs, PR statements, financial reports, social media contributions from potential decision makers, determine price elasticity segmented by the sales representative that is assigned to the opportunity, based on their past discounting habits, and assign a probably of winning an opportunity.

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40+ AI Productivity Tools to Help You Get More Done

Nutshell

Make informed decisions: AI software assists decision-makers by providing recommendations based on the latest data. Collecting information from AI eliminates guesswork, so you can make better choices and mitigate risks for your business. Do you find yourself wasting valuable time rearranging your schedule as well?

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Facilitation skills provide opportunities and resources to a group of people that enable them to make progress and succeed. But coaches resist the temptation to tell.

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How to Resize and Retool Your Sales Force

Mike Kunkle

Unfortunately, many company executives still needed to make tough choices, even with their revenue-producing teams. Even under financial and emotional duress, strive to make calm, thoughtful, strategic decisions. Brainstorm creative options with team members. Strategy First. Engage your employees.

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