Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world
Strategic Account Management Association
SEPTEMBER 13, 2021
When going through a challenging time, it is important to understand how the people behind their customer logos are impacted. 1: Normalize the new dynamics and establish new expectations. By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. Turning lemons into lemonade.
Let's personalize your content