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Professional Development Books to Help Build Your Business Library

The Center for Sales Strategy

At The Center for Sales Strategy (CSS), you’ll find a book in our hands most of the time. Bill Gates reads at least 50 books a year! If you’re ready to broaden your mind and expand your professional development, take a look at these books that our team recommends.

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7 Best Strategy Books to Read in 2024

Envisio

Books are a form of political action. Books are knowledge. Books are reflection. Books change your mind.” At Envisio, we believe in the transformative power of reading … which is why we’ve gathered together a list of the best strategy books!

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[Book Review] An Authoritative Road Map To High-Impact Content Marketing

Customer Think

Source: Kogan Page Last November, I published a review of Robert Rose’s new book, Content Marketing Strategy. Rose’s book is one of the best I’ve recently read, and it’s an important addition to our library of content marketing literature.

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This IS Personal. How Customer Service Can Build Relationships One Customer at a Time.

Customer Think

Before the end of the year, I was looking through my library of past business books and came across an “oldie but goodie”, The One to One Future Building Relationships One Customer at a Time by Peppers and Rogers.

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3 Library Strategic Plans, and the Lessons They Teach Us

Envisio

We love libraries and the people that make them work. Beyond simply being a place where the free books are (which, don’t get me wrong, is GREAT), libraries provide a number of critical services. Of course, the issue of public sector organizations receiving adequate funding remains a complex topic.

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Net Promoter Score (NPS)

Flevy

Reichheld’s book “The Ultimate Question 2.0,” NPS is portrayed as a metric that goes beyond measuring customer satisfaction to provide valuable insights into customer loyalty. You can download in-depth presentations on this and hundreds of similar business frameworks from the FlevyPro Library. In Frederick F.

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How to Create Powerful Executive Level Presentations [+ Template]

Account Manager Tips

Dan Roam, in his outstanding book Show and Tell , describes the story lines of three different presentations – each delivers some sort of transformation. Design principles David Phillips is a leading authority on the art of making presentations and author of the book How to Avoid Death by PowerPoint. Here are the libraries I use.