Revegy

FEBRUARY 4, 2020

In a recent webinar conducted with Revegy, a leading technology platform for customer revenue optimization, and FinListics, the solution for financial analytics that power insight-led sales, top-performing sales leaders indicated that being a trusted advisor is more elusive than most sales and account managers think.

Finance 64

Finance Investors Financial Services Account Management 64

Outbound Engine

NOVEMBER 17, 2022

We all know that keeping in touch with clients leads to retention, and an increase in word of mouth, but I want to talk about what your name means to your clients. Every interaction you or your company has with a client develops your brand’s identity for better or for worse. 2: Headshots and Logo.

Client Development 73

Client Development Marketing Media Small Business 73

SmartKarrot

MARCH 10, 2022

Role: Vice President of Customer Experience Location: Remote, United States Organization: Sales Boomerang As a Vice President of Customer Experience, you will develop a vision and strategy for the customer experience organization. Ensure retention of key clients and growth of their accounts. Drive customer experience outcomes.

Customer Success 19

Customer Success Customer Experience Account Growth Client Development 19

SmartKarrot

FEBRUARY 3, 2022

Partner with sales leadership to bring additive value to the sales process and help position the customer success motion as a differentiator. Development and maintenance of all onboarding material for new clients to WTP assistance services. Effectively support account managers to retain existing clients.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

Brooks Group

JANUARY 2, 2024

Sales leaders and managers seek individuals who can not only meet targets but exceed them consistently. When you focus your sales training on the right skills, you ensure your team is equipped for any selling situation. When you focus your sales training on the right skills, you ensure your team is equipped for any selling situation.

Sales Training 91

Sales Training Decision-making Sales Communication 91

SmartKarrot

DECEMBER 14, 2021

Collaborate with Sales, Customer Account Management and others to refine and deliver an exceptional customer experience. Hire, develop and mentor team members, building a customer-centric culture that owns and solves complex technical challenges for Logi’s most innovative and active customers. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

ProlifIQ

JUNE 21, 2023

Effectively identifying and targeting the right accounts is crucial for sales managers and sales professionals involved in strategic account management. A strategic account development plan serves as a roadmap for nurturing and growing these important accounts. But where do companies often have gaps? We touch on this more below.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

AUGUST 12, 2021

Role: Director, Customer Success Location: Santa Barbara, CA, US Organization: Tapjoy As a Director of Customer Success, you will oversee the Customer Service function and will partner with the Sales, Operations, and Product teams to ensure the best possible customer experience. Conduct regular quarterly/monthly reviews with key clients.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

SEPTEMBER 14, 2021

Gather feedback from other departments (Sales, Client Services, Product, etc.) Initiating contact with new clients in a timely way post-sale, giving them a positive first impression of WI. Engaging clients in the Voice of the Customer (VoC) program. Educate the clients on new trends in programmatic.

Customer Success 18

Customer Success Investors Onboarding Customer Experience 18

SmartKarrot

APRIL 22, 2022

Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products.

Customer Success 19

Customer Success Insurance Profitability Client Development 19

SmartKarrot

FEBRUARY 16, 2023

For your clients, develop strategic account and customer success plans, and track their progress towards predetermined objectives and outcomes. communicating regular updates and significant milestones to senior leadership. To make sure that customers are leveraging the complete Axon platform, track and monitor adoption KPIs.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

SmartKarrot

JULY 2, 2021

As a Director of Customer Success, you will develop and lead a functional strategic plan to support top-level objectives. Proactively communicate through a regular cadence of department meetings, 1:1 meetings, and cross-functional project meetings. Drive sales strategies for upsell to clients.

Customer Success 10

Customer Success Onboarding Account Growth Client Development 10

SmartKarrot

OCTOBER 5, 2023

The article on Effective Communication offers some good insights on communication and engagement tips. Proactive Risk Management Large-scale clients often come with large-scale challenges. Regular check-ins, updates, and feedback loops help in addressing concerns, identifying opportunities, and ensuring customer experience.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

JUNE 30, 2021

Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Collaborating with Sales and Marketing teams to drive growth. Develop and regularly report on customer success KPIs that will measure new and repeating customers, as well as and customer satisfaction.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

Account Manager Tips

MAY 25, 2021

Key account management origin story Once upon a time, not only did sales reps win the client, they also supported them long after the deal was done. Sales people won the clients. More resources and attention on the needs of existing customers changed client relationships. But that's not all. Undifferentiated.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

SmartKarrot

JANUARY 8, 2021

Role: VP of Customer Success Location: Greater Chicago Area, US Organization: Lucas James Talent Partners As a VP of Customer Success, you will act as the Executive Sponsor for multiple fortune 100 clients. Develop and foster executive level relationships within clients. Net Promoter Score).

Customer Success 10

Customer Success Onboarding Leadership Client Development 10

SmartKarrot

JUNE 21, 2021

Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders. Assist with challenging client requests or issue escalations as needed. Use your data skills to analyze the success of your clients’ campaigns and provide insights on how the users interact with their offers.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

DECEMBER 22, 2020

Strong verbal and written communication skills. Apply here: [link] Role: Customer Success Director Location: Sydney, New South Wales, Australia Organization: Smart Talent Group As a Customer Success Director, you will be responsible for the development & establishment of a scalable function and Leading change.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Build strong executive and vertical relationships with Technisys clients.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3

SmartKarrot

JULY 19, 2022

Role: Director of Client Success Location: Tampa, FL, US (On-site) Organization: MiSource As a Director of Client Success, you will manage a team of Account Managers to provide leadership, training, and coaching. Develop a sales strategy to achieve organizational sales goals and revenues through expansion of existing accounts.

Customer Success 3

Customer Success Account Management Onboarding Acquisition 3

SmartKarrot

JANUARY 10, 2022

Communicating the product roadmap to customers and ensuring it meets the customer’s needs. Develop and expand customer accounts by driving product usage and increasing the user base in customer accounts. Client onboarding and take-up of the Onfido service working alongside Client and Onfido representatives.

Customer Success 3

Customer Success Client Onboarding Onboarding Stakeholders 3

SmartKarrot

MAY 9, 2022

As a Customer Success Manager, you will understand customer outcomes by communicating with customers, analyze customer health metrics, run NPS and gather other feedback via Intercom, email, SMS, Zoom, and other methods. Represent the voice of the customer to provide input into every core product, marketing, and sales process.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

Agile CRM

DECEMBER 14, 2022

In addition to traditional phone systems and VoIP-based solutions, there are also a number of other options available on the market, such as unified communications platforms and mobile-based business phone systems. Some of the key advantages include increased flexibility, improved communication, and lower costs. Call Whisper.

CRM 52

CRM Software Software Communication 52

Account Manager Tips

APRIL 26, 2021

Here are some things you'll do as a key account manager: Deliver your company's strategy and vision Manage client risk (defection, competitor threats, issue resolution) Gather market intelligence and evaluate emerging trends Drive client development Provide data and insights to help your clients make better decisions.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Nutshell

OCTOBER 19, 2020

That’s why we sat down with 10 experts to get their tips on how to generate more B2B sales leads through SEO. Once you get visitors in the door through SEO content, you have to convince them to complete a conversion action , such as filling out a form to contact your sales team, signing up for a demo, or starting a free trial of your service.

Publishing 133

Publishing B2B Small Business Manufacturing 133

Arpedio

JANUARY 11, 2023

In order to succeed in today’s B2B industry, you need to align your sales strategies to sales and buyer expectations for personalization. Behind every strong sales team stands an effective key account manager. You can say, it’s a post-sales role that focuses on nurturing the client relationships.

Account Management 52

Account Management Management Key Account Management B2B 52