ProlifIQ

JUNE 21, 2023

Strategic Account Management in B2B Welcome to our comprehensive guide on strategic account management. Whether you’re an experienced strategic account manager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Arpedio

AUGUST 24, 2022

Account Planning: Manage Long-Term Account Development. Account Planning: Manage Long-Term Account Development. ? Think of it like this: a marketing strategy that sales, marketing and account management professionals use in order to maintain marketing efforts to their existing clients.

Account Planning 52

Account Planning Account Development Management Account Management 52

Red Star Kim

AUGUST 1, 2023

At the recent PM Forum workshop on “Marketing and Business Development Planning in a Nutshell” the key issue to emerge from delegates was “How to engage fee-earners in the M&BD planning process?”. A company goes to an external agency (or its internal marketing team) for help to develop more business.

Decision-making 130

Decision-making Marketing Business Planning Management 130

Arpedio

JANUARY 11, 2023

How to Succeed With Account Management. Let’s show you how to get the most out of your account management! In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. What Is Account Management?

Account Management 52

Account Management Management Key Account Management B2B 52

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Blue Canyon Partners

DECEMBER 4, 2020

These changes impact B2B suppliers in two different ways: On one hand , some disruptions enable unexpected and unwelcomed competitors to enter a market with aggressively priced offers. When players find a way to exploit an inefficiency in the market they can change how a customer’s problem is solved or need is met. Place Your Bets.

Management 52

Management Suppliers Supply Chain B2B 52

Blue Canyon Partners

DECEMBER 4, 2020

These changes impact B2B suppliers in two different ways: On one hand , some disruptions enable unexpected and unwelcomed competitors to enter a market with aggressively priced offers. When players find a way to exploit an inefficiency in the market they can change how a customer’s problem is solved or need is met. Place Your Bets.

Management 52

Management Suppliers Supply Chain B2B 52

Brooks Group

JANUARY 2, 2024

Sales leaders and managers seek individuals who can not only meet targets but exceed them consistently. Sales Training Need: Sales Process Great salespeople follow a consistent sales process , know how to best approach your market, and provide a consistent buyer experience. You can’t usually point to a single skill or characteristic.

Sales Training 93

Sales Training Decision-making Sales Communication 93

Nutshell

OCTOBER 19, 2020

B2B marketers rely on SEO , or search engine optimization, to generate high quality leads at very low cost through organic search. Hung Nguyen, Content Marketing Manager of Smallpdf. Chryssa Rich, Director of Marketing at Primary Health Medical Group. Liam Quinn, Head of Marketing at Reach interactive. INTEGRATION.

Publishing 133

Publishing B2B Small Business Manufacturing 133

Hubspot Sales

APRIL 4, 2023

In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months. For example, "My expertise in carbon management, combined with my desire to work on tough problems, makes me an ideal candidate for this position. The project involved.…"

Supply Chain 103

Supply Chain Leadership Construction Artificial Intelligence 103

Blue Canyon Partners

OCTOBER 13, 2020

You may find new ways to serve your customers, target new markets, or change how you do business. Developing innovative next level technologies to leapfrog your core market Entering and bringing innovation to adjacent markets Creating innovative new business models to capture more value. Adjacent Markets.

Innovation 52

Innovation Energy and Utilities Manufacturing Brainstorming 52

Blue Canyon Partners

OCTOBER 13, 2020

You may find new ways to serve your customers, target new markets, or change how you do business. Developing innovative next level technologies to leapfrog your core market Entering and bringing innovation to adjacent markets Creating innovative new business models to capture more value. Adjacent Markets.

Innovation 52

Innovation Energy and Utilities Manufacturing Brainstorming 52

Flevy

MARCH 30, 2024

The NPS is a widely used metric in market analysis which helps organizations measure customer loyalty and satisfaction. FlevyPro is trusted and utilized by thousands of management consultants and corporate executives. Do You Find Value in This Framework?

Digital Transformation 52

Digital Transformation Digitalization Profitability Organization 52

Revegy

AUGUST 12, 2020

If you’re responsible for growing your company’s revenue, either through a sales or an account management role, the panic of deal slippage or limited revenue opportunities may feel unavoidable. Developing customer insights isn’t a one-time, static exercise. Account Intelligence is the Core of Customer Centricity.

Account Planning 69

Account Planning Account Management Stakeholders Client Development 69

Revegy

FEBRUARY 4, 2020

In a recent webinar conducted with Revegy, a leading technology platform for customer revenue optimization, and FinListics, the solution for financial analytics that power insight-led sales, top-performing sales leaders indicated that being a trusted advisor is more elusive than most sales and account managers think. Lead with your stories.

Finance 64

Finance Investors Financial Services Account Management 64

Agile CRM

DECEMBER 14, 2022

The market for business phone systems has evolved significantly over the years. However, with the advent of new technologies, such as VoIP (Voice over Internet Protocol), the market for business phone systems has shifted towards more flexible and scalable solutions. Advantages of Business Phone Systems.

CRM 52

CRM Software Software Communication 52

SmartKarrot

FEBRUARY 16, 2023

For your clients, develop strategic account and customer success plans, and track their progress towards predetermined objectives and outcomes. Escalations should be strictly managed, with one internal team serving as the quarterback for all important situations. Study and impart.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

SmartKarrot

DECEMBER 20, 2022

Role: Head of Customer Success Location: Remote, United States Organization: Givelify As a Head of Customer Success, you will collaborate cross-functionally with Marketing, Revenue Operations, and Data Science/Analytics teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale.

Customer Success 19

Customer Success Suppliers Procurement Client Development 19

SmartKarrot

FEBRUARY 3, 2022

Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings. Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

APRIL 22, 2022

Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products. Hire and develop a Customer Success team as we scale.

Customer Success 19

Customer Success Insurance Profitability Client Development 19

SmartKarrot

SEPTEMBER 14, 2021

Ensure that Customer Success Managers understand the customers’ objectives and are delivering on them. Align with other leaders in the Customer Experience org to develop streamlined processes and customer-obsessed solutions. Gather feedback from other departments (Sales, Client Services, Product, etc.)

Customer Success 18

Customer Success Investors Onboarding Customer Experience 18

SmartKarrot

AUGUST 12, 2021

Lead the development and implementation of the customer success strategy. Manage customer service vendors. Develop a trusted advisor relationship with key client stakeholders. Enhance clients’ understanding of IAS products, methodologies, User Interface, and general ad-verification industry knowledge.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

JUNE 30, 2021

Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Collaborating with Sales and Marketing teams to drive growth. Develop and regularly report on customer success KPIs that will measure new and repeating customers, as well as and customer satisfaction.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

JANUARY 12, 2021

Role: Customer Success Director Location: Remote, Denver, CO, US Organization: Healthgrades As a Customer Success Director, you will develop the strategies needed to help clients make an informed decision through a consultative sales approach. Collaborate with customers and product managers to manage product enhancement requests.

Customer Success 10

Customer Success Banking Onboarding Decision-making 10

SmartKarrot

JUNE 21, 2021

Develop and advise on best practices in change management, and identify opportunities for continuous improvement. Customer Success Manager, Brands Location: Phoenix, AZ, US Organization: LiveRamp As a Sr. Assist with challenging client requests or issue escalations as needed. Apply here: [link] Role: Sr.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

JANUARY 8, 2021

Role: VP of Customer Success Location: Greater Chicago Area, US Organization: Lucas James Talent Partners As a VP of Customer Success, you will act as the Executive Sponsor for multiple fortune 100 clients. Develop and foster executive level relationships within clients. Provide mentoring to your team members as needed.

Customer Success 10

Customer Success Onboarding Leadership Client Development 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

DECEMBER 22, 2020

Work closely with the Product team to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success. Manage customer escalations as the senior business owner for their success. Monitor team performance on key metrics and employee satisfaction.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MAY 9, 2022

Develop a differentiated and multi-channel customer journey across the client lifecycle. Build strong customer relationships to understand the market needs and drive the voice of the customer internally to influence investment and product strategy. Monitor client KPIs and targets to ensure success.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Build strong executive and vertical relationships with Technisys clients.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3