Brooks Group

JANUARY 2, 2024

Sales Training Need: Sales Process Great salespeople follow a consistent sales process , know how to best approach your market, and provide a consistent buyer experience. Sales leaders and managers should not only seek individuals who can hit targets but those who can forge meaningful, lasting relationships with clients.

Sales Training 91

Sales Training Decision-making Sales Communication 91

Account Manager Tips

APRIL 26, 2021

Earning potential Key account managers earn significantly above the national average of major markets. Hard work Key account managers are responsible for the most important clients a company has. Understand your client's business model and define value-added solutions. Be realistic with what you ask for too.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Red Star Kim

APRIL 17, 2023

There were also variations on factors such as financial (it’s easy to measure revenue and profit) and others such as market positioning, longevity, reliability/security and prestige. There was also discussion about the use of grading criteria for individual attributes such as seniority, influence, sponsorship and loyalty.

Management 130

Management Manufacturing Client Relationships Facilitation 130

Outbound Engine

NOVEMBER 17, 2022

We all know that keeping in touch with clients leads to retention, and an increase in word of mouth, but I want to talk about what your name means to your clients. Every interaction you or your company has with a client develops your brand’s identity for better or for worse. 4: Marketing Materials.

Client Development 73

Client Development Marketing Media Small Business 73

Blue Canyon Partners

OCTOBER 13, 2020

You may find new ways to serve your customers, target new markets, or change how you do business. Developing innovative next level technologies to leapfrog your core market Entering and bringing innovation to adjacent markets Creating innovative new business models to capture more value. Adjacent Markets.

Innovation 52

Innovation Energy and Utilities Manufacturing Brainstorming 52

Blue Canyon Partners

OCTOBER 13, 2020

You may find new ways to serve your customers, target new markets, or change how you do business. Developing innovative next level technologies to leapfrog your core market Entering and bringing innovation to adjacent markets Creating innovative new business models to capture more value. Adjacent Markets.

Innovation 52

Innovation Energy and Utilities Manufacturing Brainstorming 52

Arpedio

AUGUST 24, 2022

Think of it like this: a marketing strategy that sales, marketing and account management professionals use in order to maintain marketing efforts to their existing clients. It’s very important to continually include updates on your account information as your relationships with current clients evolve and new ones enter.

Account Planning 52

Account Planning Account Development Management Account Management 52

Flevy

MARCH 30, 2024

The NPS is a widely used metric in market analysis which helps organizations measure customer loyalty and satisfaction. By understanding the proportions of these 3 respondent categories, organizations can assess the strength of customer loyalty and identify areas for improvement to assert competitive positioning of goods and services.

Digital Transformation 52

Digital Transformation Digitalization Profitability Organization 52

Hubspot Sales

APRIL 4, 2023

In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months. I have a proven track record of helping clients develop practical and sustainable solutions that consider cost-benefit." Why are you the best person for this position?

Supply Chain 103

Supply Chain Leadership Construction Artificial Intelligence 103

Revegy

FEBRUARY 4, 2020

Developing customer insights isn’t a one-time thing, it should be an integrated part of your strategic client development. or Mr. Customer, in working with other companies in your industry, they are very focused on XYZ problem because of market pressures – is that something important to you?”. Lead with your stories.

Finance 64

Finance Investors Financial Services Account Management 64

Revegy

AUGUST 12, 2020

Developing customer insights isn’t a one-time, static exercise. It is an ongoing effort that should be an integrated part of your client development and account planning strategy. Account Intelligence is the Core of Customer Centricity. The best ideas may not always come from the sales team.

Account Planning 69

Account Planning Account Management Stakeholders Client Development 69

Blue Canyon Partners

DECEMBER 4, 2020

These changes impact B2B suppliers in two different ways: On one hand , some disruptions enable unexpected and unwelcomed competitors to enter a market with aggressively priced offers. When players find a way to exploit an inefficiency in the market they can change how a customer’s problem is solved or need is met. Place Your Bets.

Management 52

Management Suppliers Supply Chain B2B 52

Blue Canyon Partners

DECEMBER 4, 2020

These changes impact B2B suppliers in two different ways: On one hand , some disruptions enable unexpected and unwelcomed competitors to enter a market with aggressively priced offers. When players find a way to exploit an inefficiency in the market they can change how a customer’s problem is solved or need is met. Place Your Bets.

Management 52

Management Suppliers Supply Chain B2B 52

SmartKarrot

FEBRUARY 16, 2023

Role: Customer Success Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a Customer Success Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

Agile CRM

DECEMBER 14, 2022

The market for business phone systems has evolved significantly over the years. However, with the advent of new technologies, such as VoIP (Voice over Internet Protocol), the market for business phone systems has shifted towards more flexible and scalable solutions. This interface supports the client development of custom applications.

CRM 52

CRM Software Software Communication 52

SmartKarrot

FEBRUARY 3, 2022

Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings. Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Monitor client KPIs and targets to ensure success.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

DECEMBER 20, 2022

Role: Head of Customer Success Location: Remote, United States Organization: Givelify As a Head of Customer Success, you will collaborate cross-functionally with Marketing, Revenue Operations, and Data Science/Analytics teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale.

Customer Success 19

Customer Success Suppliers Procurement Client Development 19

SmartKarrot

APRIL 22, 2022

Interface with various departments within the organization related to client development and retention. Hire and develop a Customer Success team as we scale. Foster positive and productive relationships with clientele and communicates information to management that is vital to successful relationships.

Customer Success 19

Customer Success Insurance Profitability Client Development 19

ProlifIQ

JUNE 21, 2023

By leveraging data, market research, and customer insights, account managers can make informed decisions, identify growth opportunities, and mitigate risks. Strategic account management planning involves proactive and strategic thinking.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

SEPTEMBER 14, 2021

Gather feedback from other departments (Sales, Client Services, Product, etc.) to improve the overall customer experience for the regional market. Translate customer insights into actionable feedback for the product and go-to-market teams. Commercialize the brand new multivariate testing tool to market.

Customer Success 18

Customer Success Investors Onboarding Customer Experience 18

Arpedio

JANUARY 11, 2023

Now that you have your key account partners established, the next step is to develop valuable relationships that will last. When you understand your clients’ motivation and needs, you can easily develop meaningful relationships that in return will give long-lasting key accounts.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

AUGUST 12, 2021

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: Integral Ad Science As a Customer Success Manager, you will act as the lead point of contact for any and all matters specific to assigned clients. Develop a trusted advisor relationship with key client stakeholders.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

JANUARY 12, 2021

Role: Customer Success Director Location: Remote, Denver, CO, US Organization: Healthgrades As a Customer Success Director, you will develop the strategies needed to help clients make an informed decision through a consultative sales approach. Work with Sales and Marketing to help show the value of the product offering.

Customer Success 10

Customer Success Banking Onboarding Decision-making 10

SmartKarrot

JUNE 30, 2021

Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Collaborating with Sales and Marketing teams to drive growth. Develop and regularly report on customer success KPIs that will measure new and repeating customers, as well as and customer satisfaction.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

JANUARY 8, 2021

Role: VP of Customer Success Location: Greater Chicago Area, US Organization: Lucas James Talent Partners As a VP of Customer Success, you will act as the Executive Sponsor for multiple fortune 100 clients. Develop and foster executive level relationships within clients. Provide mentoring to your team members as needed.

Customer Success 10

Customer Success Onboarding Leadership Client Development 10

SmartKarrot

JUNE 21, 2021

Review and propose process improvements that drive client and market penetration. Drive events, below-the-line activities and represent the client in industry forums to drive awareness. Create & articulate compelling value propositions for services in coordination with the marketing team.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

APRIL 20, 2021

Manage and track Customer Success activities for your portfolio of clients. Develop a trusted advisor relationship with customer key stakeholders to fully understand your customer’s business strategy and measurements for success. Work closely with Marketing to identify and convert successful customers into advocates.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

DECEMBER 22, 2020

As a Senior Customer Success Manager, you will be responsible for building and maintaining profitable relationships with large direct and agency Tourism clients. Develop and manage relationships with prospects and existing customers through a combination of daily, out-bound calling and as needed in-person or virtual meetings.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Caroline Andreola.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MAY 9, 2022

Develop a differentiated and multi-channel customer journey across the client lifecycle. Build strong customer relationships to understand the market needs and drive the voice of the customer internally to influence investment and product strategy. Monitor client KPIs and targets to ensure success. Apply here: [link].

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Build strong executive and vertical relationships with Technisys clients.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3