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Research update on the most in-demand soft skills

Red Star Kim

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

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Hiring Freelancers and Contractors: Tips and Best Practices

Strategic Communications

I’ve worked remotely with publishers and editors for years—most of them I’ve never physically met! While our work is in the area of marketing, this type of blended model could readily work in other areas of the organization: e.g., human resource management, finance and accounting, IT, etc.

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Thankful for new integrations

Zendesk

Approve/Reject and Export processes give your finance team the control to see the refund requests that agents make. When finance approves or rejects, the agent is instantly notified and the ticket is updated for auditing purposes. Using its no-code designer, people can build Slack apps on their own and publish them.

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Vetting Freelance Talent in 2023

Strategic Communications

This typically includes social media management, design services, and copywriting. Freelancers allow companies to focus on their core business without having to worry about training and managing new employees—or doing the work themselves. We work with clients to plan, create and publish high-quality, unique content.

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Embracing AI for business sales success

Showpad

AI-powered guidance not only enhances the effectiveness of individual pitches, but also helps sellers develop their overall communication and presentation skills, enabling them to excel in their sales roles. This byline was first published on Global Banking & Finance Review.

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Q2–2022: Product updates to Insightly AppConnect, Service, Marketing, and CRM

Insightly

Out of the box, it includes over 500 pre-built connectors to applications across HR, Finance, IT, Sales, Marketing, Productivity, and Data storage. Ticketing Management. Knowledge Management Improvements. New Insightly API endpoints for knowledge article management. Last published date field to article lists and details.

CRM 98
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27 Examples of Key Performance Indicators

OnStrategyHQ

And before I talk about those four attributes, so I just want to say the reason they need to work well for you is because KPIs are the heartbeat of your performance management process. Good plans use 5-7 of these to manage and track their progress against goals. So KPIs are the thing that do that for us. What are KPIs?