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Research update on the most in-demand soft skills

Red Star Kim

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

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Thankful for new integrations

Zendesk

Approve/Reject and Export processes give your finance team the control to see the refund requests that agents make. When finance approves or rejects, the agent is instantly notified and the ticket is updated for auditing purposes. Using its no-code designer, people can build Slack apps on their own and publish them.

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Hiring Freelancers and Contractors: Tips and Best Practices

Strategic Communications

I’ve worked remotely with publishers and editors for years—most of them I’ve never physically met! While our work is in the area of marketing, this type of blended model could readily work in other areas of the organization: e.g., human resource management, finance and accounting, IT, etc.

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Embracing AI for business sales success

Showpad

AI-powered guidance not only enhances the effectiveness of individual pitches, but also helps sellers develop their overall communication and presentation skills, enabling them to excel in their sales roles. This byline was first published on Global Banking & Finance Review.

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Vetting Freelance Talent in 2023

Strategic Communications

Ask for Work Samples Casey Jones is founder and head of marketing and finance at CJ&CO, a digital marketing company. You need someone who can not only produce high-quality work, but also communicate effectively and understand your brand’s unique voice,” says Marcus Clarke, founder and head of SEO at Searchant.

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Generative AI and Copyright Issues: What You Need to Know

Strategic Communications

Copyright: Navigating New Terrain Daniel Restrepo, an associate at the Fennemore law firm’s Phoenix office , working in its business and finance practice group, says that there are two conflicting interests when it comes to the regulation of intellectual property (IP) and generative AI.

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Q2–2022: Product updates to Insightly AppConnect, Service, Marketing, and CRM

Insightly

Out of the box, it includes over 500 pre-built connectors to applications across HR, Finance, IT, Sales, Marketing, Productivity, and Data storage. Last published date field to article lists and details. Updates to Insightly AppConnect: Added new Marketing, Data Storage, Database Programming Language Connectors.

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