Account Manager Tips

SEPTEMBER 7, 2022

More and more companies expect their key account managers to be thought leaders. Why key account managers need a personal brand I've been collecting job descriptions for years. I was a little startled to find key account managers are now expected to be thought leaders. Director of Account Management, Conduent. Here's how.

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Strategic Communications

JULY 28, 2021

The speed of communication in the 21st century is fueled by “citizen journalists” and crowdsourcing. So what should you do if your company, its products, services, or people become the target of negative communication? Use your own communication channels to control and spread your message. Quickly and honestly!

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Communication Media Publishing B2B 59

Strategic Communications

MAY 9, 2023

.” But with so much activity in the digital environment, sometimes it takes a different approach to stand out: recognizing the value in capturing attention through traditional, non-digital, communication channels. Kathy Bennett is CEO and founder of Bennett Packaging , a company with a focus on the physical.

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Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

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Key Account Management Account Management Management Client Relationships 130

Strategic Communications

SEPTEMBER 16, 2021

I’m often surprised that the most overlooked audience, when it comes to communicating with key constituents, is the internal or employee audience. Companies are generally pretty good about recognizing that they need to communicate with customers and prospects, but employees tend to be an afterthought. their benefits?

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Communication Prioritization Digitalization Publishing 97

Strategic Communications

JULY 19, 2022

I gave a presentation on employee communications recently to a group of about 80 HR people representing about 60 different organizations. I asked the group, through a show of hands, to indicate how many had an internal communication plan. Don’t Just Communicate—Communicate Strategically! Why are you communicating?

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Communication Publishing Digitalization Organization 52

Strategic Communications

JUNE 10, 2021

There is no such thing as “the best” communication channel whether considering internal channels for employee communications or external channels to connect with customers and potential customers. 8x8w – Communication Best Practice. We work with clients to plan, create and publish high-quality, unique content.

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Communication Publishing Media B2B 52

Strategic Communications

MAY 13, 2022

What, at this point in time, given a particular communication tool and a particular target audience is the most compelling message you can send to convince the target to act? We work with clients to plan, create and publish high-quality, unique content. Managing Remote Staff. That’s your focus.

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Communication Marketing Publishing Digitalization 52

Account Manager Tips

APRIL 26, 2021

How much money does a key account manager make? Find out the average salaries for key account managers in Australia, India, the United Kingdom and the United States and what the job is REALLY like before you decide if it's for you. Earning potential Key account managers earn significantly above the national average of major markets.

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Key Account Management Account Management Management Negotiation 242

Red Star Kim

OCTOBER 25, 2023

It has the potential to transform client communications, fast-track the generation of research and thought leadership and fuel content management campaigns. But I had previously read her excellent sales book “Sales Mind: 48 tools to help you sell” a while ago (I aim to publish a summary review shortly).

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Banking Artificial Intelligence Cybersecurity Key Account Management 130

Strategic Communications

OCTOBER 5, 2021

Effective corporate communication has always been important. It’s critical that corporate communications and HR staff work together to create a strategy and plan for moving forward. Strategizing for Internal Communication Success. My first task was to create an internal communication plan for the organization.

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Communication Healthcare Digitalization Facilitation 52

Red Star Kim

DECEMBER 7, 2023

This book review was published in Magazine – PM Forum way back in 2008. However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. Published by Noggin £14.99 Book review – Can we start again? Can we start again?

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Brooks Group

AUGUST 8, 2023

The DISC personality assessment has become a popular tool for understanding behavior and communication styles. Savvy sales managers are using the sales-specific DISC profile to redefine team dynamics, improve sales training , and build a stronger, more agile, and result-driven sales team.

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Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

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Emotional Intelligence Leadership Decision-making Publishing 130

Strategic Communications

MARCH 28, 2022

Effective communication is critical in today’s business environment. Here we offer a look at “5 Common Questions About Becoming an Effective Communicator.” A few-second pause is far less distracting than filler words and can help speakers relax and feel more in control of their communication.

Communication 52

Communication Publishing Digitalization Prioritization 52

Red Star Kim

JANUARY 3, 2023

Change management 20 insights on change management processes and communication (kimtasso.com). Referrer management Referrer Management workshop (June 2022) (kimtasso.com). Coaching Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com). Relationships A general law of interpersonal relationships?

Leadership 130

Leadership Publishing Management Communication 130

Red Star Kim

SEPTEMBER 20, 2023

This book – published in 2020 – is also focused on internal conversations at work. As such, it addresses two critical elements of good communication – being concise and clear. The techniques should boost your confidence in your communication skills, save you time and improve collaboration. Normal, everyday work topics.

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Communication Meetings Publishing Decision-making 147

Flevy

MARCH 17, 2024

In the context of strategic planning and performance management , NPD plays a vital role in determining an organization’s long-term success and market positioning. By setting clear milestones and leveraging real-time communication tools, the company was able to make quicker decisions and accelerate development phases.

Management 52

Management Digital Transformation Innovation Prioritization 52

Red Star Kim

FEBRUARY 1, 2024

At the end of January, I attended a PM Forum (with Icon and Managing Partners Forum ) webinar where Alastair Beddow | LinkedIn of Meridian West presented the latest international benchmark results. And Gen AI appears to dominate both management and MBD agendas.

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Marketing Leadership Profitability Digitalization 130

PandaDoc

APRIL 3, 2023

Benefits of sales training for sales teams and their managers Sales training is beneficial for all members of a sales force, and investing in it can have many benefits and aid in establishing a culture of growth and support. With a defined and clear structure, staff can make useful decisions without the constant supervision of their manager.

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Red Star Kim

MARCH 16, 2023

We were joined by delegates from legal, accountancy and consultancy firms for PM Forum’s “Cross-selling and referrer management accelerator” workshop earlier in March. While we discussed various tools and methods to promote cross-selling and referral management, a key theme emerged around changing culture. Another cultural shift.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Flevy

FEBRUARY 19, 2024

Challenges to Defining and Managing Business Growth KPIs Executives and senior managers across organizational models face the universal challenge of balancing resource allocation with growth aspirations. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Nutshell

APRIL 3, 2024

Startup management used to be complicated and time-consuming for companies wanting to scale. Communication software Startups are often comprised of a mostly remote workforce. Communication tools allow you to communicate with remote team members, no matter where they are. Download it today! GET THE TOOLKIT 4.

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Software Software CRM Communication 71

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Your skill as a manager is only as good as your foundation.

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Strategic Communications

SEPTEMBER 28, 2021

I was an early adopter of telework or telecommuting and wrote books on the topic back in the 1990s—last year I wrote a new book on remote or hybrid management best practices in light of the sudden shift to remote work settings for many employees and the challenges managers found themselves facing.

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Upland

JANUARY 26, 2020

Communication. To stay on top of your lead pipeline and manage your sales, you will need to have a scheduled cadence in place. Publish your operational rhythm so that everyone is on the same page. Communication. ” Check out our account manager page for more information. Calibration.

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Red Star Kim

NOVEMBER 8, 2022

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. Maybe the anxiety of communicating across the ether led people back into push communications and output rather than input mode.

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Leadership Emotional Intelligence Remote Working Digitalization 100

Envisio

NOVEMBER 1, 2023

Envisio helps public sector leaders to drive better community outcomes through the delivery and transparent communication of their most important plans. Today, we are delighted to announce the launch of Envisio Projects – a suite of project management tools to help manage, deliver, and communicate Capital Improvement Plans (CIP).

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Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? Role in direct client contact?

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Insightly

APRIL 28, 2021

A marketing operations manager. A public relations manager. Dynamic marketing teams can use project management software to better collaborate and communicate, and, ultimately, ensure business success. . . How do you know if you need project management software? Communication is splintered.

Management 84

Management Remote Working Onboarding Software 84

Red Star Kim

OCTOBER 18, 2022

I completed my MBA two decades ago although I consume the latest management books voraciously. This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. Management Shift Solutions Limited. In a nutshell. The author.

Organization 130

Organization Innovation Leadership Management 130

Help Scout

AUGUST 12, 2021

That’s a long time when it comes to the internet, but relatively new as a form of human communication. This article will help you decide on a process for managing social media customer service that best fits your particular business goals, your budget, your team’s resources, and your customers’ experiences. Unhelpful handles.

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Media Management Prioritization Customer Experience 145

Strategic Communications

SEPTEMBER 30, 2021

It’s a model designed to help us understand and improve communications through the recognition that we all are impacted by the things we don’t know. Strategic Communications, LLC, works with B2B clients to help them achieve their goals through effective content marketing and management with both internal and external audiences.

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Marketing Management e-Learning Communication 52

Hubspot Sales

JULY 6, 2020

Chances are, your organization grew out of this method of contact management quickly, and the tedious task of manually tracking contact data can be impacting your fundraising efforts. To continue spreading the mission of your organization and growing to scale, you need a contact management solution that will grow with your nonprofit.

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Software Software Management CRM 90

Strategic Communications

JULY 27, 2023

If, for example, a company has consistently published two blog posts a week for the past two years, that’s 208 blog posts. Resharing Pays Off Antoine Amann, founder and CEOof Echobox , a publishing automation systems provider, points out that misgivings about repurposing content are often unfounded, and he has the data to back this up.

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Marketing Publishing Media Energy and Utilities 52

Strategic Communications

APRIL 3, 2024

Before I started Strategic Communications in 2008, I worked for some large organizations in the education, energy, and healthcare industries. In my former role, even absent these guidelines, I would have worked hard to keep our providers from independently using social media to communicate with patients. But, my role has changed.

Media 52

Media Energy and Utilities Healthcare Manufacturing 52

Hubspot Sales

JANUARY 11, 2021

While it's true that not everyone is a perfect fit for the sales profession, most people just need the right motivation and management to thrive. In addition, due to the combination of their personality traits, you'll find that ESFJs are motivated to help people (an excellent trait in sales) and adept at communicating and building rapport.

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Management Decision-making Sales Management Publishing 132