Red Star Kim

OCTOBER 19, 2023

Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling. Others had little more than a name and telephone number.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

FEBRUARY 14, 2023

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. Delegate views and poll results are shown below.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

DECEMBER 2, 2022

It was a full house at November’s PM Forum workshop for Proactive Marketing and Business Development Executives. Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Account Manager Tips

JUNE 29, 2021

Avoid a bidding war and follow these 10 capture strategy tips to keep your client long before they think of going to RFP. Develop the right relationships with the right people. Invite subject matter experts from your company to help you develop a renewal strategy. Don't assume because you have the business, you'll keep it.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Upland

NOVEMBER 27, 2023

A goal might be to… Grow revenue by 10% over the next six quarters Increase net new customers to 3,000 in 24 months Expand market share from 30% to 50% in the next five years. Why do you need to know your customer? You need to know your customer because customers buy outcomes. They aren’t buying just to buy.

Suppliers 195

Suppliers Account Planning Decision-making Leadership 195

Hubspot Sales

JANUARY 17, 2018

After a long day at the office, Netflix is usually more appealing than cracking open a sales book or streaming a sales training video on YouTube. Fortunately, there’s a simpler way to learn new sales techniques without having to set aside extra time in your day -- through podcasts. Length: Approximately 20 minutes. Sales Gravy.

Sales 145

Sales B2B Artificial Intelligence Value Proposition 145

Red Star Kim

JUNE 15, 2023

Evaluate a company in minutes with information on its financials, transaction history and employees. Includes IPOs, acquisitions, grants, accelerators and news. Business Information and Database Provider UK | DataGardener Dun & Bradstreet – 400 million businesses from around the globe.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Aepiphanni

APRIL 13, 2021

Not only have businesses been forced to “re-think” internal operations, they were also challenged to monitor customer expectations and quickly pivot as marketplace landscapes changed in the last 18 months. Anis Uzzaman, a writer for Inc Magazine , seems to agree through his latest article titled “Top Business and Technology Trends in 2021.”

e-Learning 98

e-Learning Remote Working Internet Innovation 98

Hubspot Sales

JANUARY 23, 2024

10 Upselling Strategies for 2024 1. Pro Tip Asking open-ended questions keeps the conversation rolling, enabling you to uncover more information and build greater rapport. Then, you can introduce additional add-on products or integrations that can help accomplish their goals more quickly." What happens when you find one?

Media 87

Media Decision-making Customer Experience Marketing 87

MDI Training

JANUARY 26, 2022

10 agile ways to promote organizational learning. These enable new knowledge to be shared proactively and flexibly in the form of impulses within the company. They also have a positive effect on the networking of participants, as they can learn from each other and develop results together.

e-Learning 98

e-Learning Leadership Digitalization Artificial Intelligence 98

Red Star Kim

OCTOBER 24, 2022

There were equal numbers of delegates from law and accountancy firms who had various roles: business development, pitching, key client management, cross-selling and external referrer programmes. Whereas other fee-earners work in isolation, develop their own target lists and networks and manage active prospects.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

OnStrategyHQ

APRIL 24, 2023

We’ve compiled an complete guide that includes an overview on what is a KPI, the benefits of good indicators, and list of KPI examples [organized by department and industry] for your reference as you begin developing your organization’s key performance indicators. So we’ll talk about that in just a minute. So what is it is it?

Profitability 105

Profitability Publishing CRM Insurance 105

Hubspot Sales

NOVEMBER 20, 2023

That’s why branching into new territory is more important than ever. But you don’t want to expand into new industries while increasing costs, losing time, and ultimately, costing your business sales. 5 Ways Your Team Can Use AI to Sell Into New Industries 1. Don’t worry. Don’t worry.

Artificial Intelligence 98

Artificial Intelligence Decision-making Profitability Sales 98

Insightly

MAY 6, 2022

Integrating applications is not new; companies have long been integrating their tech stack using tools like AWS Lambda and Zapier. With the CRM being the heart of most businesses, integrations between it and the key tools used throughout the organization is vital. These are complex tools that work very well.

CRM 105

CRM Facilitation eCommerce Government 105

OnStrategyHQ

DECEMBER 20, 2023

A great strategic plan defines where your organization is going, how you’ll win, who must do what, and how you’ll review and adapt your strategy development. Who will be the business process owner (Strategy Director) of planning in your organization? Free Strategic Planning Guide What is Strategic Planning?

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

Insightly

APRIL 10, 2024

With episodes around 20 minutes or less, Closing Time dives deep into one topic to give you actionable takeaways from prominent leaders in sales, marketing, customer success, and more. Closing Time is the podcast and YouTube Show designed for go-to-market leaders. Are you ready to lead your team through the next economic downturn?

Marketing 52

Marketing Healthcare CRM Media 52

MDI Training

MAY 19, 2021

Leadership E-Learning By the way, Peter shows you in our new e-learning course successful virtual collaboration & mentoring step by step! Be it explaining the new process, training the new employee or showing the colleague the new software program. Just 10 minutes of mindfulness training a day can work wonders.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

Account Manager Tips

JULY 27, 2020

Now, if there’s one thing that I know it’s when you are a small business, your priority is survival. You can’t run an account management team like that, let alone a business. I’m excited to share my conversation with Calin Muresan , Existing Business Manager, at Netguru. 10:16 The decision to recruit from outside the industry.

Account Management 130

Account Management Business Growth Management Account Planning 130

MDI Training

MARCH 25, 2021

Interview about: "Why we all need our own resilience cocktail" with Marilena Maris: economist, personnel developer and executive coach. . So, you might assume that currently good resilience skills are more and more needed and building resilience is the key to a balanced work life. Fair point. Let’s use a simple analogy.

Leadership 98

Leadership Shareholders Decision-making Digitalization 98

Nutshell

MARCH 18, 2024

But improved technology sometimes comes with more complex interfaces, features, and tools that can be overwhelming for team members who would prefer to just get on with the job of selling. When you bring a new CRM system into the fold, you aim for a high adoption rate to ensure teams maximize the value they get from it.

CRM 71

CRM Software Software Decision-making 71

Planview

APRIL 20, 2023

It only takes a few minutes talking to Paula Lina to see her passion. In Value Engineering, I help customers and prospects see the value Planview can bring to their businesses. I work with them to build their business cases for purchasing our software and help them uncover their return on investment.  My team has two components.

Meetings 98

Meetings Profitability Banking Software 98

Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. An improvement in productivity translates to more deals closed and more revenue for your business, which means productivity directly impacts your bottom line. What is sales productivity?

CRM 71

CRM Sales Software Software 71

Hubspot Sales

AUGUST 30, 2021

There is an original business owner, but independent parties have bought into the business and opened their own locations. People choose to take part in this type of business model because they want to develop business experience without the risk of starting a small business from scratch.

Decision-making 127

Decision-making Small Business Profitability Finance 127

Hubspot Sales

OCTOBER 16, 2023

LinkedIn can even become a key business driver for your company. If you have a large audience, you can break down this information to learn more about your audience and find out which sectors or areas to target in your business. Image Source Filtering You can filter people at the top by company, industry, location, and more.

Publishing 105

Publishing Marketing Media Management 105

Account Manager Tips

AUGUST 10, 2021

Build your business with client referrals Client referrals are a powerful business growth strategy. They're a cheap way to attract qualified leads that are a good fit for your business. They're a cheap way to attract qualified leads that are a good fit for your business. How hard could it be? Really hard. Only 18.6%

Decision-making 240

Decision-making Account Management Value Proposition Brainstorming 240

Account Manager Tips

OCTOBER 13, 2020

Is your business and your key account management team growing fast? Do you feel like you're always playing catch-up and never have time for important projects, like developing processes that drive business growth or creating career paths for your key account managers? I studied human resources and business administration.

Key Account Management 130

Key Account Management Account Management Management Decision-making 130

SuperOffice

AUGUST 1, 2022

When you start building your first marketing strategy, all you think of is how to get new customers. All you want is to attract more people who might be interested in your product or service. Time passes and you notice that it takes you a lot of effort to convert and serve new customers, yet your profits grow rather slowly.

Decision-making 117

Decision-making Prioritization B2B Marketing 117

Red Star Kim

SEPTEMBER 22, 2022

Delegates reported that they observed that there was more nervousness and some anxiety around picking up the phone. Some felt that was a generational issue – younger people were more comfortable using digital communication such as WhatsApp, SMS texting and other instant messaging (IM) platforms. Anxiety around picking up the phone.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Hubspot Sales

SEPTEMBER 20, 2023

Operationally, conversational AI speeds up processes within tools like your CRM or CMS, makes reporting easier, decision-making more effective, and so much more. Businesses commonly use conversational AI in chatbots. Conversational AI is sophisticated enough to write content, emails, website pages, and more.

Artificial Intelligence 108

Artificial Intelligence Sales Prioritization Meetings 108

Hubspot Sales

AUGUST 19, 2018

It helps them plan their weeks, maximize the impact of each call they make, and become more efficient, successful salespeople. In a recent GSA Business Development blog , the U.K.-based If I had a pound for every time I’ve heard those comments over the past 17 years, I probably wouldn’t need to run my business.

Sales 110

Sales Meetings Management 110

ClearPoint Strategy

SEPTEMBER 8, 2021

To help you choose, we’ve outlined 10 project management techniques that have had proven success, and the types of situations for which they work best. Originally popularized by software developers, this strategy has been adopted by all types of teams and industries. This is where the value of good project management becomes clear.

Management 98

Management Construction Banking Government 98

MDI Training

MAY 20, 2021

Impuls Series - The Future of Workplace Learning Part 2 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Hey, Marina is a member of our LinkedIn expert group If you would like to exchange thoughts and ideas about “Agile Leadership Development”, please send us a request.

e-Learning 86

e-Learning Leadership Digitalization Digital Transformation 86

PandaDoc

MARCH 9, 2024

Effective communication, team collaboration, and employee engagement are the cornerstones of the new-age work culture. In fact, 72% of business leaders believe a workplace’s productivity levels increase due to effective communication. Add new Trello cards, assign tasks, and update card details within Slack.

Co-Creation 52

Co-Creation Communication Meetings Onboarding 52

Hubspot Sales

DECEMBER 7, 2023

The very moment deal-seekers everywhere shoot their shot, turn prospects into buyers, and score buzzer-beating slam dunks that accelerate the business to record-breaking sales. FastSpring reviewed 30 randomly selected businesses serving B2C and B2B markets across the globe and found a noticeable increase in Q4 sales. Set a goal.

B2C 118

B2C Transportation Decision-making Logistics 118

Zendesk

SEPTEMBER 20, 2021

Remote sales have become increasingly common, but it took a pandemic to truly establish virtual selling as the new normal. Today’s sales reps are spending less time living out of their suitcases, and more time in their home offices (or repurposed guest rooms, walk-in closets, and kitchen corners). Preparing for virtual sales meetings.

Virtual Selling 96

Virtual Selling Sales Decision-making Meetings 96

Hubspot Sales

AUGUST 3, 2020

If the difference between a hobby and a business is making sales to customers, then how do you make the transition? Do you think a certain demographic, geography, or job title is more likely to be your customer? My company could potentially help these businesses save money and extend their runway. These options are costly.

Finance 139

Finance Advertising Meetings Account Management 139

Insightly

JUNE 14, 2021

Be specific and connect desired business outcomes to metrics that you already track, such as your churn rate , customer satisfaction (CSAT), or average customer wait time. . Think in terms of percentages—improving by just 10% per month will lead to an exponential improvement within one year. What problems are you trying to solve?

Customer Experience 98

Customer Experience Stakeholders Innovation Organization 98