Flevy

APRIL 30, 2024

Healthcare A healthcare provider used Customer Journey Mapping to enhance patient interactions across its services. Telecommunications A telecom company mapped the customer journey to understand the pain points during the service installation process.

Telecommunications 52

Telecommunications Healthcare Retail Customer Experience 52

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era.

B2C 94

B2C Digital Transformation Digitalization Healthcare 94

Flevy

OCTOBER 25, 2022

energy, healthcare, mobility—hinge on effective collaboration between matching stakeholders. . For even more best practices available on Flevy, have a look at our top 100 lists: Top 100 in Strategy & Transformation. Top 100 in Digital Transformation. Such setups tend to be open arrangements.

Innovation 98

Innovation Management Energy and Utilities Digital Transformation 98

Strategic Account Management Association

FEBRUARY 3, 2022

Our revenue teams are physically distributed through time zones and countries, as well spread across 25-plus product lines that serve industries from healthcare to tech. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

Xant

JUNE 30, 2021

We are proud to bring this solution to market and accelerate the adoption of modern digital selling strategies to power growth and profitability for our clients”. EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps our clients build and grow sustainable businesses. About XANT.

Transportation 81

Transportation Logistics Digital Transformation Insurance 81

Planview

OCTOBER 11, 2022

What used to seem impossible is now possible for healthcare providers. Driven by accelerating technology, the Internet of Medical Things (IoMT) creates an ever-growing network of medical devices and applications that transform patient care and significantly decrease the burden on healthcare systems. Cybersecurity. Compliance.

Supply Chain 52

Supply Chain Cybersecurity Healthcare Innovation 52

Showpad

JANUARY 8, 2021

Whether we like it or not, the digital transformation is progressing in a fast-pacing manner, and many organizations around the globe prepare themselves for a digital and remote 2021. You may be thinking, “We run all our meetings online and provide almost every enablement service in a digital way.

Virtual Selling 144

Virtual Selling Finance Digitalization Digital Transformation 144

Hubspot Sales

JANUARY 3, 2020

There are also firms specific to several different trades and practices, including finance, healthcare, advertising, engineering, architecture, technology , and even the public sector. Healthcare consulting firm. Healthcare consulting revolves around analyzing management practices in the healthcare industry.

Healthcare 50

Healthcare Supply Chain Construction Government 50

Xant

JUNE 30, 2021

We are proud to bring this solution to market and accelerate the adoption of modern digital selling strategies to power growth and profitability for our clients”. EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps our clients build and grow sustainable businesses. About XANT.

Transportation 40

Transportation Logistics Digital Transformation Insurance 40

SBI

NOVEMBER 19, 2020

The no-risk, cost-efficient program is Mediafly’s latest, most transformative offering since its recent acquisition of visual communication solution Presentify™, positioning the company as the only sales enablement provider in the market that combines content creation, content management technology and content usage analytics all in one platform.

Digital Transformation 27

Digital Transformation Acquisition Healthcare Sales 27

Hubspot Sales

DECEMBER 13, 2019

In the example above, a strategy consultant with expertise in digital transformation could help the publication decide how to proceed. In the example above, a strategy consultant would be focused solely on the issue of the publication’s transition from print to digital and the implications of that shift.

Decision-making 77

Decision-making Digital Transformation Healthcare Digitalization 77

Freshworks

NOVEMBER 12, 2020

The Internet is turning out to be the new Avenue of Everything, the new avenue for access to education, healthcare consultation, apparel, basic drugs, and many, many more that were main-stays of the physical world. Well, that’s digital transformation on steroids. Pretty much known, wasn’t it?

e-Learning 52

e-Learning Artificial Intelligence Transportation Digital Transformation 52

SBI

SEPTEMBER 18, 2018

Patrick: Bigtincan works with more than 200 enterprise companies and 240 SMBs in industries such as healthcare, retail and financial services including GUESS and Palo Alto Networks. NANCY: WHY DO ORGANIZATIONS NEED TO CONSIDER AI-POWERED SALES ENABLEMENT PLATFORMS AS PART OF THEIR DIGITAL TRANSFORMATION STRATEGY?

Digital Transformation 53

Digital Transformation Energy and Utilities Onboarding Retail 53

Showpad

FEBRUARY 28, 2018

From healthcare to construction to manufacturing, B2B salespeople often don’t have the luxury of product differentiation. If sales teams respond to changing expectations quickly and view the digital transformation as an opportunity rather than a threat, they can use it to their advantage.

B2B 40

B2B Artificial Intelligence Value Proposition Digital Transformation 40

Strategic Communications

JANUARY 12, 2021

The virus is accelerating digital transformation and setting the tone for texting to become the primary method of marketing and communications for 2020 and beyond,” he says. The coronavirus just accelerated this trend, according to Zipwhip’s chief marketing officer, Scott Heimes.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Planview

DECEMBER 6, 2016

Engaging the “crowd” at scale in your innovation initiative has been proven to fundamentally transform companies. In fact, Gartner recently named crowdsourcing as the most effective independent discipline that CIOs can adopt to drive digital transformation. There are plenty of examples that show this.

Innovation 77

Innovation Manufacturing Digital Transformation Insurance 77

SmartKarrot

SEPTEMBER 20, 2022

The growth of this market has been driven by the increasing demand for digital transformation across all industries. Digitalizing business processes has helped enterprises reduce costs while improving customer satisfaction and employee productivity. The Software as a service market is expected to grow from USD 130.69

Software 10

Software Software Internet Small Business 10

SmartKarrot

FEBRUARY 15, 2022

Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. He is a growth strategist working for the financial, healthcare, and insurance industries. He is the senior director of digital communications strategy at New Relic, Inc. Bob Thompson.

Customer Experience 10

Customer Experience Artificial Intelligence Digitalization Customer Success 10

Zendesk

MAY 3, 2021

The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. To illustrate this, we can think of transforming the loan origination process as one example. No industry is immune to digital transformation. Healthcare.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

Apptivo

OCTOBER 21, 2021

For example, using a CRM tool for a healthcare business will not always look like a construction company. A cornerstone of any digital tool is its ability to automate repetitive tasks. It’s now available to smaller players too, via digital transformation. What is the Importance of CRM in the Healthcare Industry.

CRM 98

CRM Healthcare Digital Transformation Software 98

Insightly

MAY 28, 2021

I loved this work, but I felt like I had only seen one corner of the digital marketing career. If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. How to approach digital transformation in the new normal. Learn a new skill. Meet new people.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

Planview

NOVEMBER 20, 2015

The Transformation From Tradition in Healthcare – From Volume to Value. The skinny: Learn about innovation disruption in the healthcare industry. Leaders will come together at the Chief Innovation Officer Summit to discuss strategies and obstacles when innovating in healthcare. Who it’s from: PR Web.

Innovation 63

Innovation Co-Creation Healthcare Digital Transformation 63

Planview

MAY 18, 2023

What is the WHY Summit The WHY Summit gathers Project, Program, and Portfolio Managers from the pharmaceutical and healthcare industries to collaboratively address both new and recurring management challenges. Market access considerations Exploring new work management best practices, such as agile methodologies and digital tools.

Digital Transformation 52

Digital Transformation Management Manufacturing Digitalization 52