DemandFarm

APRIL 4, 2023

The question ‘is it time to go digital with your KAM’ can be addressed from two perspectives – internal and external. In uncertain times, what is generally seen with customers is that the tacit knowledge of key accounts is retained by certain account managers. Why should you adopt Digital Key Account Management?

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

Strategic Account Management Association

AUGUST 6, 2021

Director Global Account Management, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Segments are managed by leaders specialized in each industry. “In A new central commercial organization was born.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Red Star Kim

OCTOBER 16, 2023

Some were focused on specific sectors such as agriculture, sports and not-for-profit and others had a more international focus (particularly the Caribbean and Middle East). Most commented on the data challenges of referrer management – although accountants using PracticePortal were happy with their CRM. amongst us.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

JUNE 27, 2023

At the recent PM Forum online workshop on campaigns, thought leadership and project management there were 17 delegates from legal, accountancy and insolvency firms located in London, Belfast, Sutton Coldfield, Manchester, Newcastle, Cambridge and Dubai. Take time to scope Scoping is a key aspect of project management.

Leadership 130

Leadership Management Stakeholders Communication 130

Hubspot Sales

JANUARY 26, 2023

Decades ago, the thought of creating a profitable business was a distant dream. Now with the internet, the possibility of digital entrepreneurship is open to everyone. If you want to fully take advantage of digital entrepreneurship, then strap in. What is digital entrepreneurship? That’s especially true in retail.

Digitalization 101

Digitalization eCommerce Finance Internet 101

Customer Think

MARCH 19, 2024

In today’s online retail landscape, success can sometimes arrive like a lightning bolt, catching even the most seemingly prepared off guard. Picture this: a small apparel retailer suddenly finds itself thrust into the spotlight overnight.

Profitability 59

Profitability Retail Software Software 59

Red Star Kim

DECEMBER 14, 2022

for a day workshop on “Future Marketing/BD Manager” with PM Forum. Future Marketing/BD Manager – Build your personal brand and increase your strategic contribution. Prepare to be a manager (next year). Management capabilities. Learn how to manage others. Act as a manager. Profit growth. Competitors.

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

QYMATIX

MARCH 19, 2024

The e-commerce juggernaut has unleashed a digital storm, compelling sales managers, and executives to adapt and innovate. Powered by AI and predictive sales software , dynamic pricing is one of the most potent instruments in this battle for relevance and profitability. Dynamic pricing, when managed effectively, can achieve both.

B2B 52

B2B Digitalization Suppliers Sales Analytics 52

Red Star Kim

FEBRUARY 8, 2024

And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below. I’ve summarised the key points here as a supplementary learning resource for the delegates.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Flevy

FEBRUARY 19, 2024

In the digital/data/AI era marked by competition and continuous change, the ability to measure growth accurately provides organizations with the strategic foresight needed to adapt and thrive. Relevance : ROE is an indicator of how effectively an organization is using its equity to generate profit and growth.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Zendesk

SEPTEMBER 7, 2022

Almost overnight, retailers big and small had to adapt to a whole new way of serving their customers digitally. However, during the holiday season, the Tile team struggled to maintain its exceptional customer experience while managing dramatically higher ticket volume. Justin Michaud, senior manager of customer support at Tile.

Retail 98

Retail Digitalization Customer Experience Profitability 98

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Customer Think

MARCH 24, 2024

Marketing is defined as the management process which anticipates and satisfies customer demand profitably. A marketing manager should therefore control the assets and process which collectively satisfy the customer to produce the necessary income. But do marketing managers really understand what they are managing?

Management 52

Management Profitability Marketing Digitalization 52

PandaDoc

APRIL 26, 2023

For instance, when a company develops hospital management software for the US market, they must ensure it is HIPAA-compliant. Behavioral segmentation This approach is especially widespread in digital businesses ( e-commerce , mobile games, apps, etc.). This attention to geography includes tuning the ads to the customers’ culture.

Profitability 52

Profitability B2C Advertising B2B 52

Flevy

DECEMBER 23, 2022

Frederic Laloux, in 2014, started analyzing emerging organizations that were setting themselves apart from the established organizations in their style of management. This type of management flourishes in disorderly settings. Coming events are a reiteration of the past in this type of management.

Management 105

Management Shareholders Digital Transformation Innovation 105

Red Star Kim

JANUARY 5, 2023

I’ve summarised some of the main “back to basics” themes emerging from discussions: Referrer Management Strategies – Rationale and Challenges. Rationale – Key reasons to develop referrer management strategies . Research indicates that most firms generate 80% of their fees and profits from 20% of their clients.

Management 130

Management Media Key Account Management Communication 130

Flevy

FEBRUARY 20, 2024

Benchmarked Profit Margins Definition : Compares an organization’s profit margins with those of key competitors. Relevance : Profit margin benchmarking is crucial for assessing how well an organization is managing costs relative to competitors, which can inform pricing and cost management strategies.

Management 52

Management Digital Transformation Profitability Decision-making 52

QYMATIX

MARCH 26, 2024

This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails. Customer Relationship Management – What is it? Such software supports profitable growth.

Management 52

Management Artificial Intelligence CRM Software 52

Planview

JANUARY 22, 2024

Ten key trends surfaced from that request with great potential for driving innovation, reshaping R&D practices, and redefining product portfolio management. In this way, organizations can gain more confidence and clarity that resources are allocated to the products with the highest potential for success and profitability.

Innovation 69

Innovation Management Supply Chain Digital Transformation 69

QYMATIX

MARCH 19, 2024

The e-commerce juggernaut has unleashed a digital storm, compelling sales managers, and executives to adapt and innovate. Powered by AI and predictive sales software , dynamic pricing is one of the most potent instruments in this battle for relevance and profitability. Dynamic pricing, when managed effectively, can achieve both.

B2B 40

B2B Digitalization Suppliers Sales Analytics 40

Red Star Kim

JUNE 16, 2022

The MBL workshop on Referrer and Intermediary Management earlier this week combined those in front-line fee-earning roles (e.g. employment and family solicitors) with those from marketing and business development in legal, tax, wealth management and property firms. content management, events etc) in which they should do so.

Management 130

Management Key Account Management Digitalization Communication 130

PartnerTap

JUNE 8, 2021

“ Digital transformation is not a product or a solution. Digital transformation is really about fostering a culture within your company that adapts to the changing digitized landscape. The Pandemic has only increased the speed at which digitization revolutionizes the way we partner. The Ever-Changing Landscape.

Digital Transformation 83

Digital Transformation Digitalization Co-Creation Artificial Intelligence 83

Red Star Kim

FEBRUARY 28, 2023

This post summarises some of the key themes emerging from the recent online MBL “How to manage and grow your private client practice” full day session . Manage and grow your private client practice – Recruitment, Performance, Segmentation and ROI. Larger professional services firm were using automation in this area.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Flevy

FEBRUARY 23, 2024

Additionally, there is the challenge of balancing investment in new ventures with the potential for diluting focus on core profitable areas. Revenue from Digital Channels Definition : The proportion of total revenue generated through digital sales channels.

Digital Transformation 52

Digital Transformation Management Digitalization Publishing 52

Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Too reactive A bad key account manager responds to situations instead of controlling them.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Flevy

FEBRUARY 17, 2024

In today’s digital world, understanding your customer base is more crucial than ever. We will explore how leveraging the Key Performance Indicators (KPIs) associated with this functional group can empower executives and senior managers to make informed decisions, refine their marketing strategies, and achieve operational excellence.

Management 52

Management Digital Transformation e-Learning Acquisition 52

Red Star Kim

FEBRUARY 1, 2024

At the end of January, I attended a PM Forum (with Icon and Managing Partners Forum ) webinar where Alastair Beddow | LinkedIn of Meridian West presented the latest international benchmark results. And Gen AI appears to dominate both management and MBD agendas.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Showpad

JUNE 22, 2020

It might come across as a bold statement — sales enablement is your engine to drive digital transformation. . In this blog post, I will show you why sales enablement should be set up in a way that it becomes the engine and the driving force for your digital transformation efforts in sales. .

Digital Transformation 96

Digital Transformation Digitalization Sales Artificial Intelligence 96

Red Star Kim

NOVEMBER 1, 2023

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Customer Think

APRIL 17, 2024

So, what’s customer experience got to do with brand management? If the ultimate objective is profitability – and the purpose of marketing is to influence customers to take action that will generate revenue, and the goal of customer experience is to deliver on the promises made by marketing – then […]

Customer Experience 56

Customer Experience Management Profitability Marketing 56

Red Star Kim

AUGUST 24, 2023

He has also been a management consultant, a marketing director and a financial journalist. And there’s a pragmatic guidance on pitching, pricing (six things clients consider, a table of alternative fee structures ) and a simple project management methodology. And the important distinction between cash and profits is highlighted.

Finance 130

Finance Government Profitability Banking 130

Flevy

MARCH 20, 2024

Key Challenges to Open Innovation Despite the potential benefits, implementing and managing Open Innovation Programs presents several challenges. Relevance : Provides insights into the profitability and effectiveness of open innovation efforts, guiding strategic investment decisions. KPIs and Digital Transformation.

Innovation 52

Innovation Co-Creation Management Digital Transformation 52

DemandFarm

JULY 26, 2023

Quality over Quantity: How Focusing on a Select Few Accounts Can Drive Greater Success in Digital Key Account Management As digital Key Account Management grows in relevance, many organizations find themselves confounded by the question of whether obtaining new customers is more important than retaining existing key clients.

Key Account Management 40

Key Account Management Account Management Digitalization Management 40

DemandFarm

AUGUST 31, 2023

Welcome to the digital age of sales! We’re here to ease some of that anxiety about going digital – needing to dominate the online landscape. Because diving head-first into the digital sales ocean isn’t just about chasing the latest technology; it’s about genuinely understanding your customer. Sounds intimidating?

Digitalization 52

Digitalization Retail Sales Decision-making 52

Account Management Skills

NOVEMBER 21, 2022

This episode is for you if you’re interested in any of the following three areas: You’d like to know what the Client Services Director does in an award-winning digital marketing agency. Now Beth is CSD at digital marketing agency, Hallam. Hallam is a strategic digital marketing agency with a B Corp status.

Digitalization 104

Digitalization Account Management Marketing Leadership 104

Flevy

MARCH 21, 2024

Intellectual Property (IP) Strategy is a critical aspect of modern business management, pivotal for protecting and monetizing innovations. Challenges to Effective IP Strategy & Management Executives and senior managers face several challenges in developing and implementing an effective IP Strategy.

Management 52

Management Digital Transformation Innovation Negotiation 52

QYMATIX

MARCH 26, 2024

This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails. Customer Relationship Management – What is it? Such software supports profitable growth.

Management 40

Management Artificial Intelligence CRM Software 40