Arpedio

OCTOBER 17, 2023

Team building activities: Organize team-building activities and events to strengthen bonds and enhance collaboration. It’s important to regularly communicate and revisit these expectations to keep the team aligned with your organization’s objectives. Superior together.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Engage Selling

DECEMBER 27, 2017

Yes, it was an event designed to improve the experience of filling out government forms. agencies, redesigned five of the city’s forms during the event, which took place at the American University School of Public Affairs in July. About 100 people from all walks of life attended the Saturday event. Hosted by D.C. government.

Government 48

Government Construction Stakeholders Innovation 48

CMOE

APRIL 8, 2020

Sooner or later, and whether we like it or not, every business, organization, or team will encounter some type of crisis or unexpected emergency. Most leaders in fast-moving organizations encounter a crisis of some magnitude nearly every week and in some cases, they seem to occur on a daily basis. Must-Do #1: Master your Mind.

Management 92

Management e-Learning Decision-making Facilitation 92

Arpedio

OCTOBER 17, 2023

Table of Contents Overview of account management software tools Account management is a fundamental practice for any organization’s overall success. From email integration to automated follow-ups, these tools facilitate consistent and personalized communication. Documentation: Create internal documentation for your team.

Account Management 52

Account Management Software Software Management 52

MDI Training

JUNE 28, 2023

Promoting Individual Strengths and Creating Sustainability for Leaders and Organizations IDGs are leveraging the megatrend of individualization to promote personal development and inner growth. This also includes the development of leadership competencies required for the sustainable transformation of organizations and societies.

Leadership 52

Leadership Digital Transformation e-Learning Digitalization 52

ClearPoint Strategy

OCTOBER 11, 2021

Innovation is vital for organizations to improve their processes and successfully meet their goals. Yet, many organizations still struggle to create a culture of innovation and continuous improvement. These trained employees can now work in different departments and sustain a culture of innovation across the organization.

Innovation 52

Innovation e-Learning Brainstorming Organization 52

MDI Training

JULY 7, 2022

In late November 2021, we were invited by a client to participate in an RFP for 4 regional meetings – an event of sales executives. Despite the end of the year, the high implementation risk (first major f2f events after Corona) and the usual pre-Christmas stress, we accepted the challenge. Learning Objectives.

e-Learning 52

e-Learning Leadership Co-Creation Digitalization 52

Insightly

SEPTEMBER 6, 2023

For organizations to scale in a way that supports the customer journey, many are turning to automated systems that help them strike a better balance between growth and personalization. Physical Touch Points : In-person interactions, such as visiting a store, attending an event, or face-to-face customer service encounters.

CRM 52

CRM Marketing Digitalization Advertising 52

Insightly

SEPTEMBER 6, 2023

For organizations to scale in a way that supports the customer journey, many are turning to automated systems that help them strike a better balance between growth and personalization. Physical Touch Points : In-person interactions, such as visiting a store, attending an event, or face-to-face customer service encounters.

CRM 52

CRM Marketing Digitalization Advertising 52

Arpedio

NOVEMBER 30, 2021

In large corporations we have observed that decision makers want to involve a larger amount of people in their decisions in order to either be sure that they make the right decision or in other cases legitimize their decision internally in the organization.

Digitalization 52

Digitalization Account Management B2B Decision-making 52

SBI

MARCH 30, 2021

Remote Selling has become an important focus for every sales organization. As companies began operating remotely, it became clear that sales organizations needed to reassess their sales tech stack. Involving stakeholders across the company seems to be the key to winning larger, high-value deals. Source: Gartner.

Facilitation 40

Facilitation Software Software Decision-making 40

Planview

FEBRUARY 28, 2017

In a recent article , I observed that the modern-day organization prizes certain cultural traits. The successful organization comes to mirror the well-rounded individual whose sense of self-worth rests not on a singular character trait but on a connected set of values that link to one another, naturally and intrinsically.

Supply Chain 40

Supply Chain Facilitation Stakeholders Customer Experience 40

Planview

FEBRUARY 28, 2017

In a recent article , I observed that the modern-day organization prizes certain cultural traits. The successful organization comes to mirror the well-rounded individual whose sense of self-worth rests not on a singular character trait but on a connected set of values that link to one another, naturally and intrinsically.

Supply Chain 40

Supply Chain Facilitation Stakeholders Customer Experience 40

Zendesk

APRIL 14, 2023

With the proper approach, EX managers can produce widespread changes in an organization’s operations. Developing relationships between employees and management Communication needs to flow freely for an organization to operate efficiently. Organized: The EX manager will oversee long-term projects.

Management 52

Management Onboarding Communication Meetings 52

ClearPoint Strategy

NOVEMBER 19, 2020

As a nonprofit organization, the development of a strategic plan can be one of the most exciting times. Upon completion, you feel a sense of energy about the direction of the organization and the impact your work will have in this world. We spend most of our time just trying to keep the organization afloat. You are not alone.

Profitability 40

Profitability Stakeholders Government Leadership 40

SmartKarrot

OCTOBER 3, 2023

This helps in keeping relevant stakeholders informed without having to ask for data and progress, thus improving the quality of customer interactions. Automatically push relevant “issue resolution tasks” to multiple roles in the organization as needed. Scalability As companies grow, the Customer Success team also expands.

Customer Success 19

Customer Success Management Account Growth Stakeholders 19

SmartKarrot

JULY 27, 2022

Role: Director Customer Success Location: Remote, United States Organization: symplr As a Director of Customer Success, you will be responsible for providing leadership, mentoring, and professional development for customer success team members. Build a proactive organization that plays offense and doesn’t wait for customer issues to engage.

Customer Success 19

Customer Success Leadership Finance Facilitation 19

Hubspot Sales

AUGUST 7, 2018

Rather than presenting a canned pitch to each and every prospect, sales organizations should be carefully customizing every detail for the potential client’s needs. Don’t lose as a result of neglecting to get all the key stakeholders together. Next Steps: Incorporate any new trigger events into your sales research process.

Procurement 77

Procurement Decision-making Logistics Stakeholders 77

SmartKarrot

OCTOBER 16, 2023

Business continuity planning refers to the proactive process of identifying potential threats to a company’s operations and developing strategies to minimize disruption, maintain essential functions, and quickly recover when faced with unexpected events. This allows for quick response and recovery without compromising on quality.

Digitalization 10

Digitalization Supply Chain Cybersecurity Transportation 10

Red Star Kim

NOVEMBER 9, 2023

I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates. Becoming a strategic thinker – a strategist – is about getting better at shaping events…You learn that reacting and responding to events is just as important as planning”. Reacting is as important as planning”.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

SmartKarrot

NOVEMBER 22, 2021

Role: Customer Success Manager Location: Remote, Houston, TX, US Organization: SpaceQuant As a Customer Success Manager, you will stay up to date with current and prospective customers. Engage with marketing to help facilitate customer events that will bring Twingate community closer together. This is not a sales role!).

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

Planview

MAY 9, 2017

Your organization embraces a culture of quality. The rationale of starting with the customer and working your way back into the organization from there to create the value stream. At some point you were surprised to learn that, in the past year, your team and you had facilitated a couple hundred value stream mapping exercises.

Digitalization 49

Digitalization Innovation Organization Acquisition 49

SmartKarrot

JUNE 28, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems and national nonprofit organizations.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

OCTOBER 25, 2023

Stakeholder Mapping Every organization has its unique structure and dynamics when it comes to decision-making. Construct a hierarchy chart of the client’s organization, noting down roles and responsibilities. Regularly engage in discussions with a diverse set of stakeholders, not just the top-tier management.

Account Management 10

Account Management Construction Decision-making Value Proposition 10

SmartKarrot

MAY 20, 2021

Role: Vice President, Customer Success Location: Austin, TX, US Organization: Virta Health As a Vice President of Customer Success, you will scale the team to meet growing business needs, 3-4x the current rate of enterprise customers as well as health plan clients. Driving usage on the platform and participation of your clients at events.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

MAY 19, 2023

Product implementation and integration is a complex process that involves multiple teams and stakeholders. Enhancing Communication ChatGPT can help the implementation team communicate with other teams or stakeholders by providing real-time translation, summarization, or transcription services.

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10

SmartKarrot

MAY 19, 2023

Product implementation and integration is a complex process that involves multiple teams and stakeholders. Enhancing Communication ChatGPT can help the implementation team communicate with other teams or stakeholders by providing real-time translation, summarization, or transcription services.

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10

Nutshell

APRIL 17, 2020

Featuring live presentations from some of the brightest minds in sales, marketing, and customer retention, the event was a massive step forward from the first BOUNDLESS show back in February 2019 , both in terms of production value and attendance. Jump to: 11 Things You Need to Create a Successful Virtual Event.

Decision-making 126

Decision-making Media Meetings Internet 126

Account Manager Tips

JULY 28, 2020

Like once started, people started thinking long term and seeing the benefit of involving other elements of the organization. But the biggest obstacle was to switch from a mindset where the account manager was thinking, OK, I'm talking to three stakeholders. Who needs to talk to three, it's you who needs to facilitate it.

Account Management 130

Account Management Management Account Planning Organization 130

SmartKarrot

MAY 9, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value. Help manage and facilitate RFPs requests with the broader team.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

ProlifIQ

AUGUST 17, 2023

This statistic underscores the importance of identifying the next growth engine within an existing organization. Multi-Threading: Forrester highlights that multi-threading can significantly impact sales success, with an 82% win rate when multiple stakeholders are involved. Multi-threading ensures continuity in the sales process.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

AchieveIt

AUGUST 16, 2023

By cutting down on confusion and keeping goals concise and clear, the plan would keep Dalhousie’s Faculty of Health progressing toward a better future for every stakeholder — internal and external. The role is extremely responsive to the events occurring around it. Suzie took the job, and it has been an ever-evolving position since.

Facilitation 52

Facilitation Government Decision-making Stakeholders 52

MDI Training

AUGUST 22, 2022

Further to unexpected events, Luca is promoted into a leadership position, without any formal training or mentoring. Of all leaders in any organization, new leaders go through the most challenging journey. Introduction: Luca is a sales representative in a company (Aurora Inc.) which is struggling to survive. by Aline | 22.

Leadership 98

Leadership Digital Transformation Digitalization Stakeholders 98

DemandFarm

APRIL 26, 2023

Leading organizations also provide commissions and bonuses based on the growth and retention of their key accounts, opening up another avenue for managers to earn from skills. Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Arpedio

OCTOBER 30, 2023

This enabler emphasizes orchestrating the entire customer journey, from prospecting to account management , including upselling , support processes, and stakeholder management. This enabler stresses the importance of enriching the sales tech stack with precise data points, analyzing them, and evolving into a learning organization.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

Insightly

SEPTEMBER 19, 2023

Data Integration and Accessibility: An effective CRM strategy requires the integration of various data sources within the healthcare organization. Feedback and Quality Improvement: A robust CRM system should enable healthcare organizations to collect patient feedback, both during and after treatment.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

Data Integration and Accessibility: An effective CRM strategy requires the integration of various data sources within the healthcare organization. Feedback and Quality Improvement: A robust CRM system should enable healthcare organizations to collect patient feedback, both during and after treatment.

CRM 52

CRM Insurance Healthcare Manufacturing 52