Account Management Skills

MAY 14, 2024

If the agency’s senior leadership team wants account managers to spot commercial opportunities in meetings, they need to know what to look for – and how to ask great questions and/or follow up. In other words, they need to be much more ‘entrepreneurial’ in their approach.

Account Management 52

Account Management Meetings Management Suppliers 52

Hubspot Sales

SEPTEMBER 6, 2023

How do you go from putting out fires to running like a well-oiled machine? If you’re rolling your eyes at your screen right now, just hear us out. Teamwork.com's Sales Story Who are you and what is Teamwork.com all about? As their agency started to grow, they struggled to keep up with the project management side of things.

Sales 112

Sales Onboarding Prioritization Profitability 112

Account Manager Tips

AUGUST 14, 2022

21 free courses for key account managers to boost your skills now A key account manager has to grow and retain their clients. Find out what those skills are, along with 21 free courses to help you become a better key account manager. Reflect on past projects Ask for feedback What are you afraid of? Table Of Contents.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Zendesk

JANUARY 17, 2024

Living in a digital world, our concept of community transcends geography to include the virtual spaces from which we connect, share, learn, and grow. We’ve evolved the sessions with a digital-first mindset, leading us to unveil our digital Partner Technical Community: where content is available for everyone, all the time.

Digitalization 52

Digitalization Facilitation Onboarding Innovation 52

Account Manager Tips

APRIL 26, 2021

Find out the average salaries for key account managers in Australia, India, the United Kingdom and the United States and what the job is REALLY like before you decide if it's for you. There is capacity to grow your income between 20% to 50% as you gain experience. Grow revenue through upselling, cross-sell, expansion and renewal.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Hubspot Sales

MAY 7, 2024

I tell you this from experience. As a marketing business owner whose revenue primarily comes from my writing services, late 2022 to mid-2023 was… unnerving, to say the least. Overnight (or at least that’s what it felt like), I suddenly wondered whether AI would wipe out my entire business. More on that later.

Interpersonal Skills 89

Interpersonal Skills Decision-making eCommerce Prioritization 89

Account Manager Tips

JULY 22, 2022

25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Knowing what the problem is the first step to finding a solution. What's Your Problem?:

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Red Star Kim

SEPTEMBER 12, 2022

I had plans to continue to grow my consultancy business, complete the final stages of my training as a psychotherapist/counsellor, more travelling and finally the prospect of enjoying some “me time”. I assumed I’d strained it using the walking stick. Three days later my right hand recovered but then my right knee stopped working.

Transportation 264

Transportation Management Government Meetings 264

Brooks Group

DECEMBER 20, 2023

View the on-demand webinar: Metrics that Drive Sales Revenue: How to Focus on What Matters Moving Beyond KPIs: Your Compass for Sales Excellence The power of sales metrics lies in the transformative impact data has on decision-making. Be Careful What You Measure But first, a caveat on metrics such as number of calls and emails sent.

Sales 93

Sales Decision-making Sales Training Sales Management 93

Red Star Kim

SEPTEMBER 26, 2023

We have to say goodbye to the way things were (“Let it go”) before building enthusiasm to achieve the vision (“Let it grow”). Nurture a change management movement – From “Let it go” to “Let it grow”. Lewin, an early writer on individual change, talked about the need to “unfreeze” people from the way they usually behave.

Management 113

Management Co-Creation Communication Leadership 113

Excelerate

AUGUST 16, 2020

Failure and success: these antonyms are comingled and as hard as it may be, it’s up to us to accept that and let it guide us forward. For us these might be around a failed project or business venture, a marriage, or certain parenting moments. Think about how colossal a failure can feel to each of us. Have perspective.

Shareholders 80

Shareholders Meetings Organization 80

Xant

JUNE 23, 2021

At our summit, we’ll dive into what rev ops is, how your team should be using it, what trends to look for in the industry, and more. Hear from speakers who know what they are talking about. Revenue operations cover sales and marketing operations for a centralized strategy from the top to the bottom.

Customer Experience 100

Customer Experience Decision-making B2B Marketing 100

Hubspot Sales

MARCH 23, 2021

Advice from Entrepreneurs. The first thing that you can do with social media is finding out and understand why people like or dislike … You actually get to see the reality of what people think about you." —. Nobody talks about entrepreneurship as survival, but that’s exactly what it is and what nurtures creative thinking.

Innovation 128

Innovation Decision-making Investors Manufacturing 128

CoSell

FEBRUARY 9, 2021

Many B2B leaders are expecting digital interactions from pandemic-induced changes to stick. It's exactly what decision-makers prefer. With co-selling, warm introductions connect us to the people who are looking for our products, services, and solutions. You just don't stop. I hope that you never stop asking them.

Virtual Selling 98

Virtual Selling Profitability Digitalization Innovation 98

Hubspot Sales

DECEMBER 16, 2020

What pops into your head when I say the words data hygiene ? While it may sound impressive to hear that someone has 5,000 email subscribers, what would you think if that person told you their list was comprised of purchased emails and that their bounce rate consistently hovered around 30%? Consider an email list.

CRM 140

CRM Artificial Intelligence Customer Experience Organization 140

Hubspot Sales

JANUARY 9, 2024

Table of Contents What is door-to-door sales? 20 Tips for D2D Sales What is door-to-door sales? The canvassing technique is also used to gather information (usually through survey responses), for campaigning, and by different charitable groups. The skills you learn on the job may also help you climb the sales career ladder.

Sales 103

Sales Decision-making Meetings Insurance 103

Red Star Kim

NOVEMBER 18, 2022

So I was disappointed that health issues prevented her from presenting. She used planning a holiday in Skiathos as a metaphor – making us all long for sunny days by the sea. She built her strategy implementation around GROW: Great people, Recognition, Operational Excellence and Winning work. Implement strategy.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Strategic Communications

FEBRUARY 21, 2024

As GenAI took the world by storm in 2023, I began to see frequent posts from fellow writers and content creators wondering about how, and to what extent, the technology would replace the need for their services. ” And recent news reports indicate that, in January alone, more than 500 journalists were laid off from news outlets.

Publishing 52

Publishing B2B Communication Digitalization 52

Hubspot Sales

AUGUST 24, 2018

How do you make sure the struggle doesn’t divert you from your ultimate goal? Allow the words of those who have gone before us to motivate you and keep you focused. Learn from others who have walked the same path and share in their hard-fought lessons. Ultimately, his team rescued 600 families from the floodwaters.

Decision-making 128

Decision-making Internet Organization Onboarding 128

Excelerate

APRIL 24, 2023

I really do see a difference in what you’re delivering to Columbia – strategy that we can use out of the gate rather than a collection of interesting insights and ideas that we have to figure out how it applies to our marketplace, our brand and our employees. Our efforts with Excelerate will pay off many times over what we budgeted.”

Banking 52

Banking Organization 52

Jermaine Edwards

SEPTEMBER 24, 2020

The question I challenge myself, my team and customers with is… Is your hard work giving you the highest and best reward for what you are putting in? We first need to know what gets in the way. Nevertheless, it is very important for you and your team to know and understand what you’re actually working hard on.

Key Account Management 130

Key Account Management Manufacturing Meetings Management 130

Openview

FEBRUARY 25, 2019

Growing a business can often create a complicated conundrum for entrepreneurs: How do we get the people who have what it takes to help us believe in our mission enough to take a risk and join the cause? So they started looking for a sales leader to build and grow a true enterprise sales team. What is our 3-5 year plan?

Decision-making 131

Decision-making Finance Onboarding Communication 131

Hubspot Sales

JANUARY 26, 2021

Let’s look at what some real business owners have to say. Brendan Hufford, founder of SEO for the Rest of Us. Hufford founded SEO for the Rest of Us as a community dedicated to helping people stop learning (and start doing) SEO. It's been a privilege to help others grow their business during the pandemic,” he shared.

Decision-making 140

Decision-making Finance Investors Banking 140

Red Star Kim

SEPTEMBER 5, 2023

I liked the mind-maps throughout the book showing you what topics will be covered in each section. Neuroplasticity is also covered – the ability of our brains to constantly update to new information from the environment. There’s a suggestion that we stop talking about soft skills and refer to them instead as “valuable intelligences”.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

MDI Training

FEBRUARY 27, 2023

Each of us comes from a time where world events, the economy, evolving cultural norms, and technological advancements shape who we are. Every generation, from Traditionalists to Gen Z, is bothered by misconceptions and stereotyping. Stereotype assumptions grow when we don’t have direct contact with different age groups.

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

MTD Sales Training

MARCH 5, 2019

When you hear the term ‘customer service’, what connotations spring up? Or that company who never stops cold-calling you? What customer service skills will we need that will set us apart from others in the future? Here are some thoughts: People’s expectations will grow exponentially over the next few years.

Decision-making 90

Decision-making Sales Training Customer Experience Sales 90

Hubspot Sales

JANUARY 21, 2019

That’s the beauty of the concept — it’s completely up to you how you want to formulate, define, and grow your startup. But what’s not necessarily customizable is the path to success. Below, we’ll talk about how to validate your idea, attain funding, and grow your user base. Growing Your Customer Base. Crowdfunding.

Investors 129

Investors Profitability Innovation Decision-making 129

Insightly

JUNE 17, 2021

Many of us are running a dozen programs, managing teams, and trying to keep up with a changing industry. When we’re underwater, it’s tough to remember to come up for air and ask: what do our customers actually want from us? What does ‘voice of the customer’ mean? What does ‘voice of the customer’ mean?

Decision-making 98

Decision-making Media CRM Marketing 98

Red Star Kim

DECEMBER 2, 2022

Delegates were from large and medium sized legal, intellectual property, accountancy, actuarial, pension and consultancy firms – from the UK but also from the Channel Islands and Portugal – with some supporting up to 12 jurisdictions. What does proactive look and feel like? What stops us being proactive?

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Account Manager Tips

JULY 28, 2020

But what happens when things take off? 17:22 Why sometimes you need to ask your client for what you want. What was that was an obstacle getting you to where you are today? But the biggest obstacle was to switch from a mindset where the account manager was thinking, OK, I'm talking to three stakeholders. Three key results.

Account Management 130

Account Management Management Account Planning Organization 130

Account Manager Tips

AUGUST 10, 2021

So yeah, asking for a referral from a client is not as simple as "Can you think of anyone you know who might also enjoy our solutions?" And most of us haven't had much training on how to ask. There are personal or professional factors from which your client can benefit. Show them what's in it for them. Reputation.

Decision-making 240

Decision-making Account Management Value Proposition Brainstorming 240

Scovel

AUGUST 30, 2021

Most businesses will have a customer base and it is very important to value them as an asset.The sales process does not stop when the purchase is done. As most of the sales come from the existing customers, businesses should properly pursue a record for the existing customers. What is Key account management (KAM)?

Key Account Management 52

Key Account Management Account Management Management Profitability 52

Insightly

JUNE 13, 2023

Then, sometimes it’s hard to even know what that next step is. If your role has already moved beyond what it was, you are likely due for a new position. Stop to consider what exactly this advancement would mean. How would you use those opportunities to grow? Work with people I can learn from?

Marketing 98

Marketing Remote Working Decision-making Meetings 98

PartnerTap

JANUARY 26, 2022

Revenue began slowing down and employees stopped coming into work. PartnerTap was exactly what the market was looking for. When she finished drawing, she looked at Autum and said, “What do you think?”. The conversation quickly shifted to what they had in common vs. what they did not. Forming an Alliance.

Computers and Electronics 97

Computers and Electronics Meetings Virtual Selling Remote Working 97

Xant

JUNE 23, 2021

At our summit, we’ll dive into what rev ops is, how your team should be using it, what trends to look for in the industry, and more. Hear from speakers who know what they are talking about. Revenue operations cover sales and marketing operations for a centralized strategy from the top to the bottom.

Customer Experience 52

Customer Experience Decision-making B2B Marketing 52

Brooks Group

OCTOBER 18, 2023

Best Practice #1: Deliver Structured Evaluation and Feedback Best Practice #2: Develop Skills With One-on-One Meetings Best Practice #3: Build a Culture With Team Meetings Best Practice #4: Observe Sales Professionals in Action Best Practice #5: Create Career Roadmaps What is Sales Coaching? Focus on specifics. Collaborate on the solution.

Sales Management 79

Sales Management Management Sales Meetings 79

Hubspot Sales

JANUARY 16, 2020

A specific technical detail, a question about a competitor’s feature, or a hiccup that stops a deal dead in its tracks. What if I told you there was a reliable way to minimize these showstoppers from coming up ever again? We’ve all been there and we all hope to avoid them at all costs. Enter: team selling. people in 2015, to 6.8

Decision-making 98

Decision-making Meetings Organization Customer Success 98