Flevy

SEPTEMBER 14, 2023

McKinsey & Company partners published the Three Horizons (3H) of Growth framework in 2000. The model is useful in managing Innovation , evaluating the maturity and potential of innovation projects, and allocating resources accordingly. Each horizon of the 3H framework requires a distinct management approach.

Value Proposition 52

Value Proposition Artificial Intelligence Innovation Digital Transformation 52

ClearPoint Strategy

DECEMBER 29, 2020

The first ClearPoint Strategy and Performance Management Cohort, a program created and run in partnership with ELGL, wrapped up with raving reviews from participants, mentors and ClearPoint team members. We wanted to take our talent and expertise and deploy it to a cause that we were passionate about. City of Baltimore, MD.

Government 40

Government Management Customer Success Organization 40

Excelerate

AUGUST 2, 2020

In the early 2000’s, Agile exploded on to the scene. Depending on the technology implementation’s primary functional beneficiary, a company might select Product Managers from the impacted departments or, if available, they might leverage someone from a centralized Product Management Team to collect and prioritize system functionality.

Prioritization 52

Prioritization Innovation Finance Leadership 52

Planview

JULY 11, 2023

I invited Dr. Amisha Boucher, Principal Engagement Manager at Planview, to join me in discussing this topic. They are a top engineering company and attract the best mechanical engineers in the country who progress into leadership roles. So how can you make smarter decisions faster? Amisha earned her Ph.D.

Decision-making 52

Decision-making Artificial Intelligence Manufacturing Digitalization 52

Hubspot Sales

APRIL 21, 2021

If you have 2000 leads in the pipeline, typically bring 13% of those leads into an opportunity, and can close 6% of those opportunities to a deal, you can predict 15 customers coming in soon. Accomplishing these goals takes teamwork, which requires buy-in from leadership in multiple departments. Collaborate across teams.

Sales 94

Sales Customer Experience Retail Software 94

Hubspot Sales

OCTOBER 17, 2018

Brand leadership and loyalty are usually awarded to first movers, but they must continue to evolve to avoid being surpassed by competitors. Their 2000 acquisition of Kashi allowed Kellogg’s to evolve with the natural and organic food boom -- key to maintaining their popularity as a brand. billion on Nook in the last six years.

Food and Beverage 105

Food and Beverage Acquisition e-Learning Manufacturing 105

PartnerTap

OCTOBER 19, 2021

By Salesforce’s own account, in the year 2000, the company hired “actors to stage a mock protest outside a Siebel Systems conference. “The End of Software” protest staged by Salesforce in 2000 1. With his leadership, Salesforce has continued to innovate and shape the software and cloud computing industries.

Innovation 52

Innovation Co-Creation Internet Software 52

AchieveIt

JULY 10, 2023

Things started changing in 2000, especially people’s expectations for wait times. The architect provides the vision The architect — typically, a person in a senior leadership role, such as the chief executive officer (CEO) or chief operating officer (COO) — is responsible for leading the development of the strategic plan.

Retail 52

Retail Healthcare Decision-making Stakeholders 52

Zendesk

JUNE 10, 2021

The first fully international “ WorldPride ” celebration took place in Rome, Italy in 2000. Many companies tout a commitment to diversity—in their employee ranks, among leadership, on their board of directors—but Pride is ultimately about a larger issue: Inclusion. Providing ongoing diversity training and education to people managers.

Brainstorming 52

Brainstorming Software Software Healthcare 52

CMOE

APRIL 21, 2023

Here are a few examples of real-life organizations that leverage gamification for virtual training methods: Manufacturing company Siemens created a storyline and game around a character named “Pete the Plant Manager.” A learning management system (LMS) where team members can submit assignments and gain feedback from trainers.

Digitalization 52

Digitalization Manufacturing Media Strategic Thinking 52

Mercuri International

MAY 23, 2023

In the world of sales, AI offers huge potential — and it could be what strategic account managers have been waiting for…if used correctly. There are many aspects of business where AI is and will be impacting strategic account managers. Your competition and customers are most likely working on their own AI strategy.

Artificial Intelligence 52

Artificial Intelligence Value Proposition Account Management Co-Creation 52

SalesPop

DECEMBER 20, 2021

” I predict–along with many others–that the next decade will witness a sea change in the way large and midsize businesses manage their sales functions. Big data could be defined as “extremely large data sets that may be analyzed computationally to reveal patterns, trends, and associations.”

CRM 59

CRM Artificial Intelligence Banking Sales 59

SalesGlobe

JULY 13, 2022

Say it’s an account manager or an account executive, and they’re in both companies. So an account manager may not be an account manager. And then finally managing responsibilities. You have some jobs that are selling sales managers so they don’t just sell, they also manage people.

Acquisition 52

Acquisition Sales Account Management Financial Services 52

SmartKarrot

SEPTEMBER 28, 2020

More than 2000 investors would be attending this event. They cover talks around many relevant topics for SaaS leaders including growth strategy, product management, leadership, organizational culture, and more. The plan is to draw inspiration from these fields and help the evolution of thought leadership in customer experience.

Investors 10

Investors Customer Success Digital Transformation Software 10

SmartKarrot

JULY 27, 2020

The 10 Principles Behind Great Customer Experiences – Penned by Matt Watkinson, this book bagged the CMI Management Book of 2014 award as well as the Innovative & Entrepreneurship Category at CMI Awards 2014. It’s about customer experience, employee experience, customer service, the voice of the customer, and leadership.

Customer Success 10

Customer Success Customer Experience Internet Management 10