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Showpad Video Enhances Customer Relationships for the Modern Seller

Showpad

At Showpad, we have a specific year in mind: 2012. In 2012, FaceTime was added as a feature for all cellular iOS devices, and suddenly we were living in a world full of instant, effortless video communication. An organic part of the sales-buyer relationship. Big teams need strong connections.

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3 AI analytics to add to your KPIs today

Zendesk

Finally, the use of such innovative technology has been a key differentiator in transforming top companies into customer-first organizations. Here are 3 top KPIs that can help your support organization grow and improve: 1. Agent communication. Customer sentiment. Surveys have long been a go-to for customer insights.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

Being easy to read, short and jargon-free The Strategy Book (FT Publishing, 2012) is a considerable achievement bearing in mind the subject matter. What does success look like for your organization? I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates.

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Greater employee retention through generational diversity

MDI Training

Short fact check Pew Research Center defines the birth years of generations: Traditionalists: 1928-1945 Baby Boomers: 1946-1964 Gen X: 1965-1980 Millennials: 1981-1996 Gen Z:1997-2012 Why are negative generational stereotypes so prevalent in the work environment? Respected is when you are appreciated, valued, and at times recognized.

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State Spotlight: Florida

ClearPoint Strategy

With their KPIs and projects in one place, they can easily create custom reports to share with all levels of individuals and teams throughout the organization. The City of Coral Springs also utilizes ClearPoint’s Public-Facing Community Dashboard to provide current information in a responsive website for residents of the city.

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5 Marketing Trends That will Impact 2013

SBI Growth

More and more, well-informed marketing organizations will begin to view digital marketing through the prism of an ecosystem. The aim being that the brand communicates trust, influences, and leads to an action. Powering the new engines of marketing, as we saw in 2012, is becoming big business. Fusion of CMO and IT.

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Senior Salesforce Consultant for an Accelerating Consulting Business

Arpedio

We are right now looking for a Senior Salesforce Consultant eager to be part of an amazing growth adventure in the Salesforce Consulting community. Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. Who we are. What do we offer.