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Here’s What You Missed at TRANSFORM 2020

Showpad

This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. It’s not only salespeople who drive revenue; it involves services, customer success and marketing teams. How Showpad is evolving to support our customers.

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Are You Ready To Take Advantage Of Hyper Adaptation?

Jermaine Edwards

On March 1st, 2020 the world was hit with a global pandemic that literally transformed the way every business viewed themselves, their markets and their own position within them almost overnight. This is arguably a term that can be used to describe many times in history, but none more relevant than in 2020. The New Normal.

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Employee experience: internal help desks and the future of work

Zendesk

To be digital first and virtual, we have to evolve our mindsets, behaviors and simplify how we approach our work. At peak volatility in 2020, HR help desks saw 11% more fluctuation in employee support request volume compared to 2019. Embrace and adapt to volatility. HR help desks are also managing more data overall.

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How to Achieve Revenue Recovery for B2B Sales

Hubspot Sales

This includes adopting practices such as sustainable remote work strategies for the health and safety of your employees. For sales teams, this can include embracing virtual experiences with clients and customers. Learning environments to improve customer success. Understand your customers.

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Managing Churn during Covid-19: What Customer Success Can Do

SmartKarrot

Of the many dreaded fears that haunt customer success every now and then, is the churn. In such a case, customer success managers are tightening their belts and buckle up with a war face. This in turn will result in humongous churn rates as more than 90 percent of the customer value is driven from the recurring revenue.

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Chorus.ai Builds Largest Patent Portfolio in Conversation Intelligence Industry

SBI

SAN FRANCISCO – September 24, 2020. data from the Weekly Briefing, the mentions of burnout on sales calls is up 26% since the end of Q1 , when most businesses transitioned to remote work due to the pandemic. Chorus has seen immense growth in 2019 and 2020. Chorus.ai , the No. According to Chorus.ai

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Top 30 SaaS Influencers to Follow in 2022

SmartKarrot

He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. He is number 88 on The Midas List: Top Tech Investors 2020. She is an active speaker on startups, venture capital, inbound marketing, remote work, and spacetech. Alexander Theuma.