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Crack the Consulting Code: Top 10 Digital Transformation Frameworks

Flevy

Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Digital Transformation frameworks used by management consultants. It emphasizes the importance of a comprehensive approach to Value Creation , beyond just customer-facing operations, to encompass the entire Digital Value Chain.

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What retailers are missing in the digital transformation

Zendesk

The world’s largest retail trade association brought together industry experts who shared their stories and advice for meeting consumers where they are in the new normal. Latin America’s Mercado Libre, an online marketplace, sold two times as many items per day in the second quarter of 2020 compared to the same time in 2019.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies.

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What does a great customer experience look like in 2021?

Freshworks

However, people are still feeling quite anxious and worried about their future, so ensuring that customers are treated with empathy will be critical to meeting their needs. In 2020, we saw digital transformation happened at breakneck speed. Accelerating Digital Transformation.

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How to Navigate the Elusive Face-To-Face Meeting in a New Virtual World

SBI Growth

You’ve likely built your selling career on face-to-face sales pitches and the always productive dinner meeting. As a sales leader, you understand better than most the power of face to face interaction. You’ve set your team’s strategy for the year.

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Showpad 2021 Modern Selling Study: Enablement Drives B2B Selling Behaviors

Showpad

In the past, this challenge could be covered by a combination of various meeting formats, such as in-person meetings and remote calls. All the options that were available in the past such as informal pre-meeting conversations at the water cooler or coffee bar didn’t exist anymore. Reason #3: Lack of digital adoption.

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Remote Selling: the new essential distance selling method

Mercuri International

The world has changed, and digital transformation has given rise to new ways of selling, including remote selling. The third edition of the “State of Sales” report prepared by Salesforce 1 in 2018 outlined how, before the Covid-19 emergency, a salesperson spent 32% of their time virtually meeting potential customers.