Arpedio

DECEMBER 22, 2021

December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. ? Harvey Dunham , Director of Strategy & Marketing at Strategic Account Management Association (SAMA) has extensive experience in sales.

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Supply Chain Account Management B2B Stakeholders 52

KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

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Key Account Management Account Management Management Facilitation 52

Red Star Kim

OCTOBER 25, 2023

CogniClick is a nifty system (backed by an expert team) to enable you to conduct fast, quick polls and pulse surveys amongst your clients and stakeholders and to also develop maturity assessments and similar thought leadership content. There’s also a dashboard facility to show how your campaign performs.

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Banking Artificial Intelligence Cybersecurity Key Account Management 130

Red Star Kim

JUNE 16, 2022

This prompted a host of discussions on engagement, internal communication, stakeholder buy-in, organisational culture and changing behaviour. Sometimes through dedicated internal campaigns and sometimes through the use of Key Account Management. Three referrer management themes – Plans, Relationships (kimtasso.com) July 2021.

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Management Key Account Management Digitalization Communication 130

Arpedio

NOVEMBER 30, 2021

December 14, 2021. December 14, 2021. This means that now more than ever before, sales representatives and key account managers need to create a smooth customer experience to achieve consensus within the decision-making group. We asked Jeppe Tølløse, our Account Manager and Private Equity responsible on some tips.

Digitalization 52

Digitalization Account Management B2B Decision-making 52

Arpedio

OCTOBER 21, 2021

October 21, 2021. October 21, 2021. This is why we have developed the org chart tool, a branching diagram to help you access the different relationships with your stakeholders and process visual content faster, better, and smarter by having a relationship assessment system. Next post Key takeaways from SAMA Global Summit 2021?

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Digitalization Digital Transformation Account Management B2B 52

Arpedio

OCTOBER 21, 2021

October 21, 2021. October 21, 2021. This is why we have developed the org chart tool, a branching diagram to help you access the different relationships with your stakeholders and process visual content faster, better, and smarter by having a relationship assessment system. Back to blog. Daniel Kallestrup. um@arpedio.com.

Digitalization 52

Digitalization Digital Transformation Account Management B2B 52

Red Star Kim

OCTOBER 24, 2022

Some used the DMU (see introductory video on DMUs ) and the stakeholder matrix for targeting. Portfolio management. One delegate was struck by my fun use of dinosaurs in portfolio management. Referrer Management workshop (June 2022) (kimtasso.com). Key Account Management (KAM) programme (kimtasso.com).

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Meetings Value Proposition Key Account Management Account Management 100

Arpedio

MAY 30, 2022

Not sure what it means to be a journey orchestrator in Account Management? Last week more than 500 Strategic Account Managers (SAMs) and leaders of SAM programs gathered in New Orleans for the annual Strategic Account Management Association (SAMA) conference. Excerpt from the McKinsey 2021 B2B Pulse Survey.

Digital Transformation 52

Digital Transformation Account Management B2B Advertising 52

Hubspot Sales

JUNE 8, 2021

Keep in mind that the majority of people in this position have several years of experience since they often have to work independently and excel at time management. Account Manager. This is where account managers come in. Account managers are evaluated on customer retention and satisfaction metrics.

Finance 108

Finance Sales Account Management Leadership 108

Arpedio

MAY 23, 2023

Research from Second Nature’s 2021 Sales Coaching Survey finds that “ a whopping 96% of respondents agree or strongly agree with the statement that “the right sales coaching can make a significant difference in performance”, rating it 4 or 5 out of 5. Start by centralizing your account and stakeholder data in Salesforce!

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Sales Account Management Stakeholders CRM 52

SmartKarrot

FEBRUARY 2, 2022

Customer success has evolved with time, and 2021 has seen the world cope with COVID-19 and adapt with resilience and strength. The webinar on ‘Customer Success: Learnings from 2021 and What Lies Ahead in 2022’ brought together an elite panel to shed light on customer success. Here are the top 10 key takeaways from the session.

Customer Success 19

Customer Success Account Management Management Stakeholders 19

SmartKarrot

JUNE 11, 2021

Best Customer Success Certifications 2021. The course is great in 2021 as it is great path for those looking to break into customer success. Course takers will also better communicate with stakeholders and offer better experience design. You can also hone your skills, increase earning potential, and expand professional network.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

Arpedio

JANUARY 26, 2022

White Space Analysis for Key Account Management. There’s no denying that White Space is intriguing for all stakeholders in the SAM (Strategic Account Management) ecosystem. Enter our treasured Key Account Managers. Fully integrate your account planning with Salesforce.

Account Management 52

Account Management B2B Key Account Management Co-Creation 52

Arpedio

JANUARY 26, 2022

White Space Analysis for Key Account Management. There’s no denying that White Space is intriguing for all stakeholders in the SAM (Strategic Account Management) ecosystem. Enter our treasured Key Account Managers. Fully integrate your account planning with Salesforce.

Account Management 52

Account Management B2B Key Account Management Co-Creation 52

KAMCast

JANUARY 21, 2021

The kind of conversations that will support you in influencing wider stakeholders and winning new business. After you listen to this episode, I’d invite you take 10minutes to reflect on your own business (maybe invite your team to do the same) before you dive into the second part of this conversation (goes live on 4 Feb 2021).

Customer Experience 52

Customer Experience Internet Advertising Stakeholders 52

Insightly

SEPTEMBER 12, 2022

According to one 2021 report, the ABM industry is expected to have a CAGR of 11.6%, reaching a value of $1.6 Account-based marketing is quite a focused and time-consuming effort. In most cases, a high-value prospect will have a dedicated account manager who is responsible for all communication, both inbound and out.

Marketing 52

Marketing CRM Decision-making B2B 52

Arpedio

NOVEMBER 17, 2021

november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog. This of course poses a challenge. Start free trial. Contact us.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog. This of course poses a challenge. Start free trial. Contact us.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog. This of course poses a challenge. Start free trial. Contact us.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Red Star Kim

SEPTEMBER 26, 2023

increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? In this case, account managers liaise with the fee-earners. The growth of MarTech in professional services – an overview (kimtasso.com) Account management or project support?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Arpedio

MAY 4, 2021

May 4, 2021. May 4, 2021. In short, the term Key Account Management can be summed up to ‘value creation’ for the customer. If you are a part of a sales/account management team, it is essential to have a thorough understanding of your client in order to improve the strategic relationship with them.

Account Management 52

Account Management B2B Stakeholders Key Account Management 52

Arpedio

AUGUST 9, 2021

August 9, 2021. Paul Hansen | August 9, 2021. At the end of the implementation project, we will facilitate a training session for chosen key users and stakeholders, and we will make sure to provide guides for how to work with the solution. Prev Previous post Highlights from SAMA’s 2021 Annual Conference. Back to blog.

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B2B Account Management Innovation Facilitation 98

SalesGlobe

APRIL 19, 2022

2021 was a record year for global M&A activity, with more than $5 trillion in global volume[1], agreeably a most remarkable rebound from 2020 activity. The primary focus at this point may be to “stop the bleeding” and build a bridge as quickly as possible to the right stakeholders of the acquired company.

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Acquisition Sales Decision-making Communication 52

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Customer Success Manager Location: England, UK Organization: Mentorloop A lot of this role is providing a world-class account management experience. Work with other teams around the business to support Mentorloop in achieving its team goals for 2021 and beyond.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SmartKarrot

MARCH 8, 2022

Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy. Bhavika Kochhar. Catherine Blackmore. Kellie Capote.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

ClearPoint Strategy

AUGUST 24, 2021

Tracking is a key element of strategy reporting—you need to consistently collect the data associated with your identified KPIs in order to understand progress, and then report on that progress regularly to stakeholders. Different stakeholders have different goals and organizational areas of focus. Customer Dashboard.

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Zendesk

AUGUST 24, 2021

B2B customer service involves more stakeholders. Instead of communicating with a single person, B2B companies must build and manage relationships with entire teams. It’s also helpful to offer robust self-service options , especially for simple tasks like billing and account maintenance. B2B relationships last longer. “In

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Arpedio

JUNE 16, 2022

By integrating a platform that allows this, sales reps will be able to automate the time consuming and labor-intensive process of identifying multiple opportunities within an account and achieve a complete account picture. What are the benefits of pipeline management? Start free trial. Explore the opportunities?. Contact us.

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Account Planning Account Management B2B Prioritization 52

Zendesk

AUGUST 24, 2021

B2B customer service involves more stakeholders. Instead of communicating with a single person, B2B companies must build and manage relationships with entire teams. It’s also helpful to offer robust self-service options , especially for simple tasks like billing and account maintenance. B2B relationships last longer. “In

B2B 52

B2B B2C Finance Communication 52

Account Management Skills

DECEMBER 14, 2021

If you’re an agency account manager and you want to invest in your career, and upgrade your account management skills, my next Account Accelerator programme starts on 27th January 2022. And earlier this year, in February 2021, they were taking applications for their second cohort. Jenny 58:13.

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Internet Digitalization Advertising Supply Chain 52