Red Star Kim

SEPTEMBER 26, 2023

increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? In this case, account managers liaise with the fee-earners. The growth of MarTech in professional services – an overview (kimtasso.com) Account management or project support?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Arpedio

DECEMBER 9, 2023

Tailored analytics and actionable insights for sales optimization Advanced training in gingerbread house construction techniques First name Last name Company Work email By submitting this form I agree to ARPEDIO's privacy policy and to receive marketing communications regarding products, services and events.

Construction 52

Construction Account Planning Stakeholders Account Management 52

Account Management Skills

APRIL 27, 2021

This episode’s for you if you’re interested in managing other people. Maybe you’re in an account manager role now and you’re thinking that the next step up for you is going to be an account director role, where you’re going to be responsible for a team. ?. Welcome to Episode 28.

Account Management 52

Account Management Management Decision-making Leadership 52

SmartKarrot

OCTOBER 25, 2023

Key Elements of an Effective Crisis Playbook Key Account Managers navigate business and people. Here, we dissect the fundamental elements that form a formidable crisis strategy for Key Account Managers. Now that we know what is foundational to managing a crisis, let us begin crafting building a playbook.

Key Account Management 10

Key Account Management Account Management Management Construction 10

KAM With Passion

NOVEMBER 11, 2020

To keep things relatively simple, let’s consider two types of context: Account Management and Key Account Management and let’s see how the execution of Business Reviews adapts to the depth of relationship between the supplier and each customer. Business Reviews in an Account Management context.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Whetstone

DECEMBER 29, 2023

For strategic account managers, being crystal clear on personal goals and higher-level, strategic goals not only provides a compass for personal fulfillment, but also serves as a guiding light for their strategic customers. In the midst of chaos, there is an anchor for mental wellbeing — it’s the power of clarity of purpose.

Account Management 52

Account Management Supply Chain Artificial Intelligence Construction 52

KAM With Passion

OCTOBER 27, 2020

First, truly complex sales , those where many stakeholders are involved with often contradictory expectations, where the proposed solution is co-constructed with the prospective customer. Second, Account Management , i.e. the management of existing customers. Why does it matter? Why does it matter?

B2B 130

B2B Co-Creation Account Management Key Account Management 130

Account Manager Tips

OCTOBER 18, 2022

Here's some tips on how to disagree constructively. The world's most amazing community of key account manager. Inside you'll find all the tools, templates, guides, workshops, training and coaching you need for a successful career in key account management. Disagreeing with clients isn't a bad thing. The KAM Club.

Key Account Management 130

Key Account Management Suppliers Account Management Construction 130

Account Manager Tips

JULY 6, 2022

Constructive customer participation. By the way, check out my interview with Phil in which he shares the 12 Tenets of Account Management. In other news + Creating customer value through shared accountability. Learn more about the world's most amazing community of key account managers. Great advice!

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

KAM With Passion

MARCH 28, 2022

A procurement person is chartered to buy concrete for a construction site or stainless-steel bolts and screws for a maker of industrial machines. A process of co-construction of the solution involving the buy and sell side. Let’s look at a few typical B2B sales situations and match each of them with a judo belt.

Procurement 130

Procurement Stakeholders CRM Government 130

Red Star Kim

OCTOBER 24, 2022

Classic management book reviews – The McKinsey way, Good to great (kimtasso.com). marketing and selling architecture and construction (kimtasso.com). Cross-selling and referrer management – Expectations, Data and Focus (kimtasso.com). Key Account Management (KAM) programme (kimtasso.com). Cross selling resources.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Arpedio

OCTOBER 20, 2023

Understanding the power of a stakeholder matrix – A comprehensive guide Relationship Mapping Software ← Back to blog In the dynamic landscape of account management, understanding your clients’ needs, expectations, and concerns is paramount to building lasting and mutually beneficial relationships. Let's talk!

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Mercuri International

AUGUST 18, 2020

The Survey looked at a broad range of industries, from Finance to Pharma, Construction to Consumer Goods, speaking to executives from C-level, sales, HR, and training. Executives across all industries are united in their belief in VBS and the need to win new customers, while CEOs value key account management.

Key Account Management 98

Key Account Management Construction Finance Account Management 98

SmartKarrot

OCTOBER 19, 2022

Account management is a broad field that encompasses many distinct roles and responsibilities. While the average account management salary varies significantly based on location, industry, and other factors, some general guidelines can help you determine how much you can expect to earn as an account manager.

Account Management 10

Account Management Management Telecommunications Healthcare 10

Account Manager Tips

NOVEMBER 9, 2020

Is there anything worse a key account manager has to do than tell clients about a price increase? I had some clients that were on ancient contracts with dedicated dedicated account management. In private, it's OK to share your constructive feedback but then move on. You're between a rock and hard place. Now what?

Negotiation 130

Negotiation Account Management Key Account Management Communication 130

Sales Gravy

OCTOBER 23, 2022

If you're an account manager, you make an impact by expanding and retaining your accounts. In other words, the boss or the company dictates an "8 hour day" or "5 day work week" and therefore we expand our work into those constructs regardless of how long it actually takes to get the work done. Impact = Productivity.

e-Learning 78

e-Learning Construction Account Management CRM 78

Mercuri International

JUNE 10, 2020

Mercuri’s survey looked at a broad range of industries, from finance to pharma, construction to consumer goods, speaking to executives from C-level, sales, HR, and training. Key findings. Companies varied in size from 50 to over 5000 employees.

Remote Working 98

Remote Working Key Account Management Finance Banking 98

OnStrategyHQ

JULY 8, 2022

Examples for Construction/Architecture. In addition, we have unique relationships with other local contractors, government agencies, and partnerships in the construction field that create growth opportunities. We respond fast when faced with adversity, roadblocks, or challenges in construction. Responsiveness. ?We

Insurance 52

Insurance Logistics Construction Manufacturing 52

Red Star Kim

JANUARY 16, 2023

56% represented law firms, 18% accountancy firms, 9% property and construction firms, 5% management consultancy, 5% intellectual property and 8% other. Improving/establishing account management. Improving project management on client engagements. Sentiment and outlook are down year-on-year.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Red Star Kim

FEBRUARY 15, 2024

MBD professionals are expected to help fee-earners achieve their full potential in marketing, business development and client management whilst delivering results and impact from strategic MBD initiatives. But coaches resist the temptation to tell. As a bridge between fee-earners and specialist marketing teams.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Arpedio

MAY 25, 2021

Since 2003, Trackunit has specialized in the design and development of fleet management solutions, connecting and tracking machines and operators across a wide range of industries. They are dedicated to creating solutions that will unite construction to eliminate downtime. Construction & SaaS. www.trackunit.com. Contact us.

Digital Transformation 52

Digital Transformation Digitalization Construction B2B 52

SmartKarrot

MAY 27, 2020

The account manager plays a pivotal role in any business. With this evolution, the role of a SaaS account manager has not been the same as that of an account executive. The account managers related to SaaS companies are now more into customizing the customer workflows rather than just the finance part.

Account Management 10

Account Management Management Account Planning Construction 10

Hubspot Sales

SEPTEMBER 23, 2020

That will inform what kind of system you ultimately construct — a choice that will fall into one of three categories : Operational : CRMs designed to streamline and simplify an organization’s main business processes. From there, consider other restrictions your company might run into when constructing a custom CRM. A knowledge base?

CRM 114

CRM Construction Sales Analytics Software 114

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus. But this is only the starting point.

Marketing 52

Marketing Suppliers Investors Account Planning 52

Arpedio

AUGUST 24, 2022

Think of it like this: a marketing strategy that sales, marketing and account management professionals use in order to maintain marketing efforts to their existing clients. Keep on reading as we define account planning and dive into how you can perform efficient and successful account planning. Strategic Account Planning.

Account Planning 52

Account Planning Account Development Management Account Management 52

5600 Blue

AUGUST 28, 2018

We’ve had the opportunity to consult with a range of industries from technology to heavy construction. Let’s take a construction example where our client does multi-million and sometimes billion-dollar deals. We think there are a few reasons: Account managers are still surprised at requests for discounts. Why is this?

Negotiation 52

Negotiation Construction Global Accounts Account Management 52

KAMCast

MARCH 4, 2021

Creating a learning culture in an account management team is hugely beneficial and requires us all to embrace feedback, even the painful stuff. Losing is part and parcel of the world of account management. constructive criticism, b. Do you pause for a moment to celebrate the victory or commiserate the loss?

B2C 52

B2C Account Management Stakeholders Key Account Management 52

Arpedio

MARCH 18, 2024

By implementing strategic account planning , sales professionals can devise customized strategies tailored to each high-value client. This inevitably leads to more effective account management, as understanding the hierarchy and key influence points within an organization allows for a precision-based approach to engagement.

B2B 52

B2B Stakeholders Sales Decision-making 52

Janek Performance Group: Account Planning

MARCH 12, 2019

How Account Managers Should Prepare for an Annual Account Review In reality, an account manager’s preparation for an annual account review never ends. Account reviews are a vital part of the big picture, long-range planning of the sales process – both for account executives and their supervisors.

Construction 52

Construction Sales CRM Sales Management 52

SmartKarrot

OCTOBER 25, 2023

In the dynamic world of business, the role of a Strategic Account Manager (SAM) goes beyond onboarding and tracking usage. Construct a hierarchy chart of the client’s organization, noting down roles and responsibilities. Regularly engage in discussions with a diverse set of stakeholders, not just the top-tier management.

Account Management 10

Account Management Construction Decision-making Value Proposition 10

SmartKarrot

JUNE 14, 2023

Uphold constructive interactions with a variety of clientele. Encourage wholesome customers to collaborate more and increase their utilisation. Architect customer recommendations in collaboration with customer success architects.

Customer Success 19

Customer Success Construction Account Strategy Stakeholders 19

Arpedio

JUNE 22, 2022

However, if you get it right, it offers you an invaluable overview of stakeholder ties, helping your key account management team navigate intricate relationships. Mapping relationships is a very useful sales tool for especially (but not limited to) key account managers and sales professionals. Table of Contents.

Stakeholders 52

Stakeholders Decision-making Sales B2B 52

SmartKarrot

FEBRUARY 24, 2023

Role: Customer Success Manager Location: NAMER, United States (Remote) Organization: SnapCell As a Customer Success Manager you’ll onboard new customers and train without a hitch. Account management for both new and current clients. Create and use tools and techniques for account management.

Customer Success 19

Customer Success Supply Chain Transportation Investors 19

ClearPoint Strategy

AUGUST 24, 2021

See how individual departments, ranging from sales to account management, are performing with customer-related metrics using a department performance dashboard. It is calculated by adding all the estimated costs of construction values to building permits in a given time frame. Customer Dashboard.

Healthcare 98

Healthcare Government Finance Construction 98

Zendesk

MARCH 22, 2021

You’re asking everyone for input, whether that’s praise or constructive feedback—so not always good.”. If an account manager thinks the time is right, he or she should ask the customer if they’d be willing to participate in a testimonial. Reviews are more of an interactive exchange,” Sivesind says.

Advertising 98

Advertising B2B B2C Customer Experience 98

Arpedio

DECEMBER 22, 2022

Now, if only there was a solution to ensure this… Luckily, there is – and the solution goes under the name Customer Relationship Management (CRM) systems. Some CRM systems offer the possibility for their customers to build neatly constructed pipelines that are easy to maintain directly inside of them. Others don’t. Start free trial.

Management 52

Management Sales CRM Stakeholders 52

SBI Growth

OCTOBER 2, 2012

Steve Deighton is a Strategic Account Manager at Profiles International , a global leader in talent management solutions and assessments. Detail-oriented; able to manage multiple priorities. For Cincom to compete with 800-pound gorillas like Oracle and SAP, they needed a high-touch, high-tech approach. Enter Steve #2.

Decision-making 122

Decision-making Construction Account Management Management 122