KAM With Passion

NOVEMBER 11, 2020

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Account Manager Tips

MARCH 23, 2021

Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business. Which is why key account management is so important. So be ruthless when selecting key accounts if you want a return on investment (or hire more account managers.) Solidarity.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Jermaine Edwards

MAY 27, 2020

Some account managers and key account managers can get paralysed by over research. When studied and applied these will immediately help you as a customer leader or key account manager prepare to support, shape and solve real problems with and for your customers. 2 – Technology and Innovation.

Key Account Management 195

Key Account Management Account Management Innovation Financial Services 195

Red Star Kim

JANUARY 16, 2023

Although I always wonder why managing efficiency takes precedence over growing revenues and profits – at a time when perhaps competitors might limit investment so those bold enough to do so obtain a “bigger bang for their buck”. Improving/establishing account management. Improving project management on client engagements.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Account plans are help you define your key account strategy.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Arpedio

SEPTEMBER 22, 2022

How Aggreko gained complete transparency into the health of their accounts. Aggreko is a supplier of temporary power generation equipment and of temperature control equipment using the latest fuels and storage solutions. Nikolaj Lund, Customer Success Manager. +45 Client Case study. Download full case study. About Aggreko.

Account Planning 52

Account Planning Account Management B2B Suppliers 52

Arpedio

SEPTEMBER 22, 2022

How Aggreko gained complete transparency into the health of their accounts. Aggreko is a supplier of temporary power generation equipment and of temperature control equipment using the latest fuels and storage solutions. Nikolaj Lund, Customer Success Manager. +45 Client Case study. Download full case study. About Aggreko.

Account Planning 52

Account Planning Account Management B2B Suppliers 52

Brooks Group

MARCH 6, 2023

Business Development Technical sales managers often manage the business relationship between a company and its suppliers, including managing the technical order processing and delivery processes. Also, they facilitate new business opportunities for a company by helping develop new supplier partnerships.

Sales Management 52

Sales Management Management Suppliers Sales 52

Arpedio

NOVEMBER 30, 2021

The overlay of various interaction media and multichannel customers complicates ‘how’ buyers now interact with sellers and the speed of innovation makes it difficult for customers to keep track and make informed purchase decisions. We asked Jeppe Tølløse, our Account Manager and Private Equity responsible on some tips.

Digitalization 52

Digitalization Account Management B2B Decision-making 52

Cosawi

DECEMBER 31, 2019

DO STRATEGIC ACCOUNT MANAGERS REQUIRE SUPERPOWERS? TIME FOR ACCOUNT-BASED MARKETING TO COME TO THE RESCUE. The global economy is becoming increasingly complex and, since we work in the strategic account management environment, we can see the impact it has on the day-to-day role of strategic account managers (SAMs).

Marketing 52

Marketing Suppliers Account Management Global Accounts 52

Clarity Engagement Solutions

NOVEMBER 9, 2020

Providers, payers and suppliers, also a distribution supply chain and the patients themselves. – The rapid pace of change and innovation. What does it include? What are the pressures and challenges that stakeholders face at the moment? – Patient empowerment. – The effect of M and A activity.

Supply Chain 91

Supply Chain Healthcare Suppliers Stakeholders 91

Clarity Engagement Solutions

NOVEMBER 9, 2020

Providers, payers and suppliers, also a distribution supply chain and the patients themselves. – The rapid pace of change and innovation. What does it include? What are the pressures and challenges that stakeholders face at the moment? – Patient empowerment. – The effect of merger and acquisition activity.

Supply Chain 91

Supply Chain Healthcare Suppliers Stakeholders 91

Arpedio

JUNE 29, 2022

Green Team Group (Green Team going forward) is Europe’s leading supplier of high-end, sustainable Christmas trees. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. How Green Team Joined the Next-Generation Opportunity Planning League. Contact us.

Supply Chain 52

Supply Chain Manufacturing Logistics B2B 52

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus. Is ABM strategic or tactical?

Marketing 52

Marketing Suppliers Investors Account Planning 52

Hubspot Sales

SEPTEMBER 11, 2018

Of all the questions we receive at Gartner’s Sales practice, some of the toughest and most frequent revolve around key account management. “ How do we build a successful key account management program? ”. “ How do find effective key account managers (KAMs)? ”. “ How do we equip them to succeed? ”. “

Key Account Management 70

Key Account Management Suppliers Account Management B2B 70

Gordian Business

AUGUST 27, 2019

Value with your strategic accounts means focusing on the concept of joint value creation between a strategic supplier and a key account. The greatest opportunity in your major accounts is your quarterly meetings with executives from your team and key executives from your key account. ” — Jessica Jackley.

Digitalization 52

Digitalization Suppliers Government Healthcare 52

SBI Growth

MARCH 9, 2018

Hassane’s mission is to establish Cypress as the global supplier of choice for innovative companies in high-growth markets. Joining us for today’s show is Hassane El-Khoury, the CEO of Cypress, the leader of the semiconductor industry. Cypress is leading the industry.

Marketing 54

Marketing Suppliers Innovation Key Account Management 54

QYMATIX

MARCH 26, 2024

Although the market is highly competitive, there are innovative strategies that companies can use to capture markets and retain customers for the long term. The financial benefits of a B2B loyalty program come from suppliers and buyers rewarding each other’s trust. Customer Loyalty Programs – Churn Prediction Software.

Management 52

Management Artificial Intelligence CRM Software 52

Arpedio

NOVEMBER 22, 2023

Stakeholders can include a wide range of individuals, groups, or organizations, such as customers, suppliers, employees, shareholders, government agencies, and communities. This knowledge can help businesses develop effective engagement strategies, manage risks, and align their business strategies with stakeholder interests.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

Strategic Account Management Association

APRIL 22, 2021

Servitization is a term used to describe a journey of transformation, specifically: the innovation of an organization’s capabilities and processes to better create mutual value through a shift from selling products to selling product-service systems that deliver a desirable outcome for the customer. What is servitization?

Manufacturing 520

Manufacturing Co-Creation Suppliers Account Management 520

QYMATIX

JULY 6, 2021

New customer behaviour and innovative technologies are having an impact on wholesale and distribution businesses worldwide. The changing world of Industrial Distribution is all about innovation. There is a lot more innovation than most managers think in distribution.

Software 40

Software Software Artificial Intelligence Manufacturing 40

Account Manager Tips

JUNE 23, 2020

Phil is an account management and sales professional professional with a wealth of experience and wisdom he's distilled into The Tenets of Account Management. These guiding principles have served Phil well and I know they will help you find success as a key account manager. The Tenets of Account Management.

Key Account Management 182

Key Account Management Account Management Management Suppliers 182

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. The Stakeholder Reality.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Strategic Account Management Association

SEPTEMBER 22, 2020

As a strategic account manager (SAM), you know how important it is to speak your customers’ language and see the world through your customers’ eyes. At Advisory Board, we work with over 4,900 provider organizations, 90 health plans and 400 suppliers to produce syndicated research studies about U.S. health care dynamics.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

QYMATIX

MARCH 26, 2024

Although the market is highly competitive, there are innovative strategies that companies can use to capture markets and retain customers for the long term. The financial benefits of a B2B loyalty program come from suppliers and buyers rewarding each other’s trust. Customer Loyalty Programs – Churn Prediction Software.

Management 40

Management Artificial Intelligence CRM Software 40

Arpedio

MARCH 27, 2023

SAMA 7-step Strategic Account Management Process 4. SAMA 7-step Strategic Account Management Process In collaboration, SAMA and ARPEDIO have embedded the SAMA world-renowned 7-step strategic account management process into ARPEDIO’s powerful account-based selling platform. Table of Contents 1.

Sales 52

Sales Account Management e-Learning Decision-making 52

Account Management Skills

JANUARY 25, 2022

There could be supplier performance issues, whilst we try to work with our suppliers, to iron out issues together find solutions, occasionally you will reach a stage of the relationship where you say, this is not going to work, we’re going to have to change. I want to be a preferred supplier, any advice for them listening?

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

Zendesk

APRIL 1, 2021

“Personalization is about tailoring an experience or interaction to the customer by using known information about who they are or where they come from,” says Zoe Koven, senior director of innovation within Zendesk’s Customer Advocacy team. Who is their assigned salesperson or account manager? How long have they been a customer?

Customer Experience 52

Customer Experience Software Software B2B 52

Arpedio

FEBRUARY 14, 2024

Understanding the Land and Expand Strategy In today’s competitive business landscape, companies are constantly seeking innovative strategies to achieve sustainable growth and expand their operations. Let’s embark on this exciting journey of business expansion, market exploration, and sustained growth together.

Supply Chain 52

Supply Chain Decision-making Government Marketing 52

Account Management Skills

AUGUST 7, 2023

We also ran an AI for Account Managers webinar recently together with Roy Murphy and the recording has been asked for several times. Transcript: 00:02 Jenny Plant So I am absolutely delighted that I’ve managed to persuade Sharon Toerek to come and join me on the show. 35:32 Sharon Toerek Exactly.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Account Management Skills

MAY 10, 2021

If you’re an account manager with two to three years experience working in an agency, and you really want to. – be recognised for adding more value to your existing accounts, and growing the existing business. then the next Account Accelerator Programme starts on 2nd September 2021. Jenny 15:31. Mark 15:43.

Finance 40

Finance Account Management Banking Management 40

Whetstone

APRIL 14, 2020

So given that, and given that the folks that we care about, which is our strategic account managers and people in sales, how do you advise all of us to take advantage of your observation that the value has changed, in all probability for all of their customers? By definition, everyone is in flux. And then we assign value to it.

Marketing 40

Marketing Management Software Software 40

Account Manager Tips

JULY 6, 2022

Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Knowledge sharing and openness to generate innovative collaboration Knowledge as socially generated, maintained, and shared in peer-to-peer communities. It comes loaded with 300+ templates to kickstart innovation.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

Strategic Account Management Association

MAY 7, 2021

As I write this, I am aware of several initiatives underway to better assess the sustainability of suppliers. The United Nations is sponsoring an initiative to develop a common supplier framework in the health industry. Procurement functions in different companies are looking at how to apply ESG metrics to their key suppliers.

Supply Chain 878

Supply Chain Investors Suppliers Government 878

Account Manager Tips

MAY 29, 2021

In the the blink of an eye, there it is: an expiring contract, a looming deadline and a client that's already talking to other suppliers (maybe even appointed a new one) released an RFP dictating the timelines and pace of the discussion. Some roles to consider: Sales - account managers aren't selling and writing bids every day.

Negotiation 130

Negotiation Decision-making Suppliers CRM 130

Whetstone

MAY 7, 2024

In today’s dynamic and uncertain business environment, customers are no longer satisfied with mere transactions—they are seeking strategic partnerships and value-driven engagements with not mere suppliers, but special resources. For successful salespeople still entrenched in transactional selling, the writing is on the wall.

Artificial Intelligence 52

Artificial Intelligence Manufacturing e-Learning Suppliers 52