Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Nutshell

AUGUST 21, 2020

The SaaS space is filled with a constant influx of new companies trying to innovate and challenge the industry leaders. Tools like Hootsuite , AgoraPulse , TweetDeck , Zlappo , Buffer , and Hyperfury help you in your social media outreach by automating your publishing and assisting with your audience engagement.

Marketing 142

Marketing Onboarding Media B2C 142

Planview

MAY 9, 2017

Your organization, to the credit of its people, has grown organically and through acquisition. A few our “early adopter” clients, by applying creativity to their problem-solving skills, have started to experiment with and derive value by cross-pollinating their practices of innovation and quality. We share a simple example below.

Digitalization 49

Digitalization Innovation Organization Acquisition 49

Corporate Visions

APRIL 20, 2018

These studies covered a lot of terrain in the customer lifecycle —two huge moments in the areas of customer acquisition and customer expansion. This message, summarized in the visual below, ensures customers don’t fall back on using your old guard solutions instead of your newest and highest-value innovations.

Decision-making 40

Decision-making Customer Experience Acquisition Facilitation 40

SmartKarrot

APRIL 21, 2022

The magazine takes the creator’s permission to publish the content. Innovative users who like the product speak in a candid fashion about what works for them in the brand. You might also like: What Is Product-Led Storytelling and How to Use It to Supercharge SaaS User Acquisition? –

Advertising 10

Advertising Acquisition Retail Media 10

SmartKarrot

APRIL 21, 2022

The magazine takes the creator’s permission to publish the content. Innovative users who like the product speak in a candid fashion about what works for them in the brand. You might also like: What Is Product-Led Storytelling and How to Use It to Supercharge SaaS User Acquisition? –

Advertising 10

Advertising Acquisition Retail Media 10

SmartKarrot

JANUARY 5, 2021

A Customer Success expert, speaker, and a published author, Dave is known for his remarkable expertise in supporting B2B SaaS companies and developing their Customer Success capabilities. Fortunately, he now spends his time coaching and training individuals on effective customer acquisition, satisfaction, retention, and revenue generation.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

The Congruity Group

APRIL 6, 2023

As the Founder of Travel Data Daily – Mark has published dozen of papers and articles on airline loyalty, which dive deep into airline economics and thought leadership. There is a report that American Airlines published. The airline industry is forced to innovate. It was a 73% gross margin they have on those points.

Government 52

Government Retail Banking Logistics 52

SuperOffice

JULY 5, 2022

There’s two types of B2B marketing strategies - acquisition and retention. Acquisition marketing refers to the process of targeting and marketing to new audiences to gain new customers. Here’s why acquisition marketing is important: Allows a company to systematically draw in and convert new consumers. ACQUISITION.

B2B 129

B2B Marketing Acquisition Media 129

Flevy

FEBRUARY 21, 2024

Customer Acquisition Cost (CAC) Definition : The total cost associated with acquiring a new customer, including marketing and sales expenses. The company launched an innovative marketing campaign across multiple channels, leveraging social media influencers to enhance brand visibility.

Marketing 52

Marketing Management Digital Transformation Value Proposition 52

Hubspot Sales

AUGUST 21, 2023

Poor product-market fit can dampen a launch — even if the product is well-designed and innovative. Build links: Reach out to other publishers and ask them to link to your content to gain even more traffic with link-building tactics. Reduce customer acquisition costs. Take Apple, for example.

Marketing 98

Marketing Brainstorming Decision-making Advertising 98

ACT

APRIL 11, 2023

While established brands spend thousands or millions on customer acquisition, they’re often notorious for slow or unhelpful customer support. There are several organic ways to connect with potential customers , from publishing high-quality blog posts to sharing behind-the-scenes videos on Instagram.

Small Business 52

Small Business CRM Media Customer Experience 52

Showpad

FEBRUARY 25, 2021

Showpad pioneered advances in sales readiness technology with the introduction of our Coaching product ; it addresses the need for skill acquisition and coaching on sales tools, playbooks and methodologies. We look forward to sharing more innovation with you in upcoming posts. Accelerated course creation.

Acquisition 52

Acquisition Publishing Innovation Meetings 52

ClearPoint Strategy

AUGUST 2, 2021

Key Result: Complete research in three territories to find potential acquisition opportunities. Publish your OKRs. There are a variety of ways to create visibility around organizational goals, everything from simply publishing them in a Word document to making them the centerpiece of a company meeting. Publish your OKR progress.

Publishing 98

Publishing Organization Management Communication 98

Agile CRM

DECEMBER 12, 2022

One of the key innovations in the history of helpdesk software was the introduction of ticketing systems, which allowed customer service teams to track and manage customer inquiries and issues in a more organized and efficient manner. Advantages of Helpdesk software. Tweets by azuredesk. Spiceworks.

Software 52

Software Software Customer Experience Prioritization 52

Help Scout

DECEMBER 18, 2018

We can’t be innovating all the time. No one ever innovated beyond what was previously thought possible by playing the same game everyone else was playing. On our customer support education platform HelpU , we’d settled into a regular article-publishing schedule. Some tools just work. That’s why we keep them in the toolbox.

Decision-making 40

Decision-making Publishing Logistics Onboarding 40

SBI

JUNE 5, 2018

A year ago today, we published the industry’s first comprehensive SalesTech landscape infographic featuring over 400+ SalesTech solutions. At this point, there is unquestionable pressure due to sales tool fatigue, for solution providers to broaden their offerings either by acquisition or added functionality.

Acquisition 51

Acquisition Publishing Sales Technology Prioritization 51

Hubspot Sales

OCTOBER 17, 2018

Neil Patel does a pretty good job explaining the concept and talking about its origin, saying that a growth marketer is someone who uses " analytics, inexpensive, creative and innovative ways to exponentially grow their company’s customer base. " Creative, innovative, and low-cost strategies are used to achieve this growth.

Brainstorming 141

Brainstorming Co-Creation Media Onboarding 141

SmartKarrot

MARCH 23, 2022

Is there a possibility for fashion companies to repurpose customer-behavioral content to come up with innovative products and revenue streams? In addition to all this, the recent wave of mergers and acquisitions has only added to the complexity of the data integration dilemma. Like what you are reading? Sign up for our newsletter.

Government 10

Government Shareholders Decision-making Suppliers 10

Red Star Kim

JANUARY 23, 2023

This article was published in the January 2023 edition of Counsel magazine. If your review suggests you need to develop your soft skills, it can be an uncomfortable prospect for a tough barrister as it involves more than knowledge-acquisition. What innovative approaches could I adopt? What’s happening within my market?

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Nutshell

NOVEMBER 25, 2020

Through innovative software , contacts and their behaviors can be tracked and segmented, dramatically boosting the effectiveness of a well-executed email marketing strategy. Sometimes your call-to-action is simply a recently-published blog post. What it really means: How successful are your email acquisition efforts?

Marketing 143

Marketing Publishing e-Learning Decision-making 143