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Driving Organic Growth Through Customer Centricity, Value-Added Services and Innovation

Luminas Strategy

Keith Pigues If you are accountable for accelerating organic growth, it’s probably the thing that “keeps you up at night.” How should you be thinking about technology and how to use it to help your organization to differentiate – work smarter, faster, drive down cost and better serve customers.

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Business Model Innovation (BMI): Business Model Journey

Flevy

In this article, we will go on a journey… a journey for your Business Model. As we all know, innovative Business Models can reshape industries and drive tremendous growth. However, Corporate Renewal and Business Model Innovation (BMI) is difficult , as many executives do not understand what truly drives BMI.

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Does Your Strategic Planning Process Incorporate Customer Value?

Luminas Strategy

Strategic planning is a common organizational practice that, when done properly, will increase the likelihood that an organization will meet its goals. The article contends that the solution to more effective planning lies not in additional analysis but in increased honesty. What is a credible path to get there?

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A Product Platform Empowers Your Organization and Unlocks Customer Value

SBI Growth

A Platform elevates your offerings from merely functionally adequate to a driver of an emotional bond with your customers. To get there, you must set the standard across four key facets of your organization: Product Management Operations Human Resources Customer Success and Customer Experience.

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How We Can Align our Corporate Strategy and Supply Chain Strategy

Flevy

Most organizations struggle to find a true strategic fit between their Corporate Strategies and their Supply Chain Strategies. For most organizations, they operate within a highly complex and globally interconnected Supply Chain. Aligning Supply Chain solutions to support the organization’s strategies has become increasingly difficult.

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KPI Management: Market Analysis KPIs

Flevy

As a foundational element of Strategic Planning and Performance Management , Market Analysis empowers organizations to identify opportunities, anticipate trends, and mitigate risks. It is an indispensable tool for shaping an organization’s strategic direction and ensuring its offerings resonate with the target audience.

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The Importance of Co-Creating Value with Every Strategic Customer

Account Manager Tips

Constructive customer participation. Create a seamless, frictionless customer experience. Knowledge sharing and openness to generate innovative collaboration Knowledge as socially generated, maintained, and shared in peer-to-peer communities. Focus on those with the greatest potential, and an appetite for value co-creation. (If