OnStrategyHQ

FEBRUARY 16, 2024

Embracing AI within your business strategically can transform your organization, helping you multiply your mission and achieve what was impossible without adding additional human labor. A thoughtful, strategic approach to integrating AI into your organization is essential; otherwise, you’re throwing valuable time and investment away.

Artificial Intelligence 52

Artificial Intelligence Government Value Proposition Co-Creation 52

Strategic Communications

NOVEMBER 21, 2022

Content–from social media posts, to blog posts, website content, case studies, white papers, ebooks, etc., Turn your response into a social media post, FAQ, or use it as the starting point for a blog post. If you respond to HARO , Profnet , or Qwoted queries use the content you submit as the basis for social media or blog posts.

Artificial Intelligence 52

Artificial Intelligence Media Digitalization Communication 52

Apptivo

MAY 4, 2022

A contact center is a communication point from which the companies manage all the interactions of the consumer across multiple channels. Contact centers include call centers and other customer contact channels such as emails, chatbots and social media. These contact centers function the exact same way as the others.

Artificial Intelligence 52

Artificial Intelligence Telecommunications Media CRM 52

Strategic Communications

OCTOBER 10, 2023

ChatGPT is a form of generative AI—“a type of artificial intelligence technology that can produce various types of content including text, imagery, audio and synthetic data,” according to George Lawton in an article from TechTarget. It holds a lot of promise but also, potentially, a lot of peril for users.

Artificial Intelligence 52

Artificial Intelligence Media Publishing Brainstorming 52

DemandFarm

JULY 26, 2023

Top companies and organizations are keenly embracing automation to drive cost efficiency and improved sales. The most widely used tools for sales automation leverage artificial intelligence (AI) and include chatbots, virtual assistants, email, and appointment automation.

Artificial Intelligence 52

Artificial Intelligence Energy and Utilities CRM Sales 52

DemandFarm

APRIL 28, 2023

A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. The profiling is done by analyzing data from various sources like CRM systems, social media and website interactions.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

Red Star Kim

FEBRUARY 1, 2024

Develop our understanding Skills Ambition and purpose People and productivity Services Marketing, communications, fundraising Accountability Data Governance Inclusion The speakers shared several examples where AI had had a profound impact on marketing and communications and beyond.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Red Star Kim

JUNE 12, 2023

Here are some highlights: Organic search 96% prospects locate your site through Google Search key phrases. Social media Primarily used on a person-to-person basis to endorse a B2C or B2B brand in front of a wider audience. He went on to outline steps in the marketing chassis. He advised a 90 day content strategy to define all posts.

Digitalization 130

Digitalization Marketing Advertising B2C 130

Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). Pymetrics is mining behavioural research to see how particular candidates fit with an organization or a specific position.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Zendesk

JANUARY 17, 2024

What is intelligent customer experience? Intelligent customer experience (ICX) is how a business uses artificial intelligence (AI), automation, and data to provide personalized and proactive experiences. Intelligent customer experiences are important because every interaction between a consumer and a business matters.

Customer Experience 52

Customer Experience Artificial Intelligence Decision-making e-Learning 52

Hubspot Sales

JUNE 6, 2018

Artificial Intelligence makes it easier than ever to flip the 80/20 rule on its head and make all reps high performers. The good news is a new technology is emerging with the power to flip the script on the 80/20 rule: artificial intelligence (AI). AI identifies the right communication channel for each contact.

Artificial Intelligence 90

Artificial Intelligence Sales Negotiation Communication 90

DemandFarm

JULY 26, 2023

Top companies and organizations are keenly embracing automation to drive cost efficiency and improved sales. The most widely used tools for sales automation leverage artificial intelligence (AI) and include chatbots, virtual assistants, email, and appointment automation.

Artificial Intelligence 40

Artificial Intelligence Energy and Utilities CRM Sales 40

SuperOffice

APRIL 19, 2021

In this article, we’ll share what a customer engagement platform (CEP) is, how you and your organization can benefit from it and, 5 important features every platform needs. Every email, social media conversation , live chat request , and customer support ticket is logged in a CEP. Centralize all communications.

Artificial Intelligence 110

Artificial Intelligence Customer Experience Communication Digitalization 110

Hubspot Sales

AUGUST 24, 2023

According to a recent McKinsey report , approximately 50% to 60% of organizations have adopted AI, increasing revenue by 70% and reducing costs by 28%. It can gather intelligence, saving time and personalizing prospect communications. The application of generative AI in sales is diverse.

Artificial Intelligence 82

Artificial Intelligence Emotional Intelligence Negotiation Sales 82

Showpad

OCTOBER 21, 2019

Leading the pack in automation technologies are artificial intelligence (AI) and its more advanced variant, machine learning (ML). All that time spent organizing CRM data, chasing content or otherwise not selling can instead be put toward more important customer-facing activities. What is Sales automation?

Artificial Intelligence 53

Artificial Intelligence Logistics Sales Software 53

Strategic Communications

JANUARY 12, 2021

Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI). Growing Use of Artificial Intelligence . A couple of runners-up include the continued popularity of podcasts and video. Increasing Use of Chatbots.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Hubspot Sales

AUGUST 1, 2023

Luckily, new artificial intelligence technologies are transforming the industry. Which companies have the largest media budgets?” AI-Powered Meeting Scheduling Organizing meetings is painful, especially if you’re handling multiple clients. Social Listening Your brand’s reputation is alive on social media.

Artificial Intelligence 81

Artificial Intelligence CRM Sales Media 81

Apptivo

AUGUST 8, 2023

By leveraging the power of artificial intelligence (AI) and machine learning (ML), sales automation tools offer insights and improve decision-making processes. This could range from prospecting and initial communication to follow-ups, meetings, negotiations, closing, and after-sales service. Why should you train your sales team?

Sales 52

Sales Artificial Intelligence Software Software 52

SalesPop

MAY 12, 2021

Sales automation has grown to be an essential part of many organizations’ marketing mix. Sales automation is about automating repetitive, time-consuming sales tasks that can be easily carried out by software, artificial intelligence (AI), and other smart devices. Day 2 – Connect with them on social media.

Sales 98

Sales Media Artificial Intelligence Digitalization 98

DemandFarm

MAY 25, 2023

Scenario 3: Before: Brendon is trying to find the best contact within an important clients organization. Building a Digital Mindset Digital transformation is the integration of digital technology into various aspects of an organization. This allows them to tailor their offerings and communicate more effectively.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

Zendesk

FEBRUARY 14, 2022

Friday communicates that the artificial intelligence device is a robot who helps out. ” Many people involve their bot in social media campaigns, which should also be taken under consideration when choosing a name. Samantha, the Bewitched character witch who marries a mortal. Choosing a chatbot name for function. .”

Artificial Intelligence 98

Artificial Intelligence Internet Media Software 98

Arpedio

JUNE 15, 2023

Account-based selling is a strategic approach used by sales teams to target and engage specific high-value accounts or organizations. Sales Engagement Platforms : These platforms facilitate personalized and targeted communication with key decision-makers within target accounts.

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

Agile CRM

DECEMBER 27, 2022

Early sales tool typically focused on basic contact and lead management, allowing sales reps to organize and track their interactions with potential customers. Increased sales: By providing sales reps with the tools and insights they need to identify and prioritize leads, sales tool can help organizations drive more sales and revenue.

Sales 52

Sales Software Software CRM 52

Arpedio

NOVEMBER 6, 2023

Sales, a pivotal function in any organization, is no exception. Enhanced lead management Sales automation software provides a systematic and organized approach to lead management. Better communication Automated email sequences and reminders ensure that your team communicates with leads and customers at the right time.

Software 52

Software Software Sales Artificial Intelligence 52

Showpad

APRIL 23, 2021

The Showpad sales enablement platform includes: Capabilities for communication between sales and marketing teams to ensure consistent messaging across departments. Search recommendations empowered by artificial intelligence make it easier for sales reps to quickly find what they need. Sales enablement and the Showpad platform.

Artificial Intelligence 52

Artificial Intelligence Sales Digitalization Decision-making 52

Zendesk

FEBRUARY 12, 2024

The podcast highlights the importance of empathy, communication, and genuine connections, providing insights that are key for businesses striving to make their customer service more relatable and effective. It’s an essential resource for executives and managers who believe that company culture impacts customer satisfaction.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

DemandFarm

JULY 26, 2023

Quality over Quantity: How Focusing on a Select Few Accounts Can Drive Greater Success in Digital Key Account Management As digital Key Account Management grows in relevance, many organizations find themselves confounded by the question of whether obtaining new customers is more important than retaining existing key clients.

Key Account Management 40

Key Account Management Account Management Digitalization Management 40

ReviewTrackers

MARCH 17, 2017

South by Southwest (SXSW), the annual conglomerate of film, interactive media, and music festivals in Austin, Texas, continues to amaze its attendees. There were a number of tech companies creating solutions for how to better communicate with patients, and how to deliver improved results across entire healthcare organizations.

Artificial Intelligence 31

Artificial Intelligence Healthcare e-Learning Media 31

PandaDoc

JANUARY 14, 2019

Different types of communication channels, such as SMS, mobile, and live chat, should be built into the customer journey to enable streamlined, effective communication. Organizations are awash with data. Because of this, the use of tech has often meant a deterioration of personal communication on mobile.

Marketing 88

Marketing Artificial Intelligence Communication Decision-making 88

SBI

DECEMBER 23, 2020

The addition of ClearSlide technology extends Bigtincan’s end-to-end SaaS stack, with access to buyer engagement analytics, email timing, and personalized video communication. To discover more about how your organization can benefit from the Bigtincan platform, please visit www.bigtincan.com or follow @bigtincan on Twitter.

Artificial Intelligence 26

Artificial Intelligence Acquisition eCommerce Remote Working 26

Hubspot Sales

MARCH 3, 2020

In 2019, millions of social media users took to their Facebook and Instagram profiles to post their 10-year challenge photos consisting of side-by-side shots of themselves in 2009 and 2019. Or you may have another prospect who found your product through repeated targeted social media ads.

Artificial Intelligence 91

Artificial Intelligence Sales Retail CRM 91

Hubspot Sales

MARCH 23, 2018

Highlighting certain words or phrases is an effective communication tool that helps you convey your message better. Lastly, personal trust — however misplaced — also works in selling, as social media recommendations prove. Use business intelligence tools, corporate databases, and search engines to profile a company.

Decision-making 145

Decision-making Sales Artificial Intelligence Value Proposition 145

Zendesk

JUNE 1, 2022

The best customer communication strategies arm your team with the tools and knowledge they need to engage with buyers according to their preferred communication methods and channels. Read on to learn more about customer communication, including: What is customer communication? Common customer communication channels.

Communication 98

Communication Artificial Intelligence Media Customer Experience 98

Hubspot Sales

NOVEMBER 7, 2017

excellent interpersonal communication. organization. social media experience. social media experience. artificial intelligence (AI) and robotics. In addition, posting relevant and insightful information to social media shows you’re connected to current and emerging trends. close attention to detail.

Artificial Intelligence 95

Artificial Intelligence Sales Healthcare Manufacturing 95

Insightly

NOVEMBER 22, 2022

Purpose: With marketing automation, you use predefined conditions and triggers to automate tasks, such as email nurtures, social media management, ad management and visitor tracking. Combining data across a range of channels, such as social media, calls, chatbot and email, to give agents a bird’s-eye view of each lead.

CRM 52

CRM Sales e-Learning Decision-making 52

SBI

JULY 14, 2021

Chorus uses machine learning and artificial intelligence to capture and analyze prospect and customer calls, meetings, and emails. The Conversation Intelligence which Chorus provides not only gives visibility into what happens next, it also allows us to use the voice of the customer to inform our strategy. Media Contact.

Acquisition 34

Acquisition Artificial Intelligence Software Software 34

SmartKarrot

NOVEMBER 19, 2021

Today, voice intelligence has given us a fresh lease in both our personal and professional lives. What is voice intelligence? Voice intelligence is a product of Artificial Intelligence (AI) that has the ability to transcribe conversations in real-time. Instead, voice assistants are tech-savvy.

Artificial Intelligence 10

Artificial Intelligence Small Business Media Customer Success 10