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Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

It designs, integrates, manages ad supports on-site and cloud-based communications and collaboration technologies for organizations around the globe. Customers brainstormed new ideas for solving common problems and avoiding common pitfalls. A New Enterprise Account Management (EAM) Program.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable.

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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

By Emily Williams, Strategic Account Manager , Pfizer. Many patients could be eligible for effective outpatient management. After being treated in a hospital or a primary care setting, a patient’s only option for post-visit management often would be via a specialist. Stakeholder management. Command and control.

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How to manage a remote agency team, with Gustavo Razzetti

Account Management Skills

Are you struggling to manage a remote agency team? Book Remote Not Distant: [link] Blog: [link] Agency Website: [link] Personal Website: [link]  Welcome to episode 108. If so, you’re going to get a lot of value from my conversation with Gustavo Razzetti, CEO of Fearless Culture and author of ‘Remote, Not Distant’.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. But when we need to buy next-generation yield management tools for a new 5 nanometer process fab? These mixed results are not surprising.

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3 Key Change Management Strategies for 2024

AchieveIt

In the modern business environment, implementing a successful change management strategy is crucial. A good change management strategy includes methods, strategies, and plans for smoothly adopting new initiatives. In this article, we’ll share essential tips for effective change management.

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9 Ways to Get Ideas Brewing with Instant Coffee

Planview

No matter what type of work you do, you likely do a fair amount of brainstorming, planning, and “noodling” in your daily work. Instant Coffee is a new way to brainstorm and collaborate with your team and others. A product team uses Instant Coffee to brainstorm ideas for the next quarter. Brainstorming.