Mike Kunkle

OCTOBER 8, 2023

This strategic approach goes beyond conventional departmental boundaries, breaks down silos, and encompasses product, marketing, demand generation, sales enablement, and the encompassing realm of customer experience (whether it goes by customer support, customer success, customer service, or a combination of these).

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Brooks Group

APRIL 25, 2024

Alignment (or lack) between customer success and sales alignment can make or break the customer experience. Enhanced Customer Loyalty Customers who feel valued and supported are far more likely to remain loyal to your brand, even in the face of competition. Even the best companies make mistakes from time to time.

Customer Success 52

Customer Success Supply Chain Sales Sales Training 52

Mike Kunkle

AUGUST 8, 2023

Let’s dive into the key barriers that often hinder sales leaders from reaching the full potential for their sales forces and explore strategies to break through these limitations. Neglecting talent development can sabotage even the most promising growth strategies. Have your sellers rate themselves on each competency. (I

Sales 188

Sales Prioritization Innovation Leadership 188

Hubspot Sales

NOVEMBER 30, 2020

The first point of contact is important, of course. Purchasing decisions often move slowly, and even more so when the product or service is of a substantial value. Therefore, you probably cannot expect prospects to make a decision instantly, or even overnight. In other words, it’s not about you or even about your product.

Decision-making 137

Decision-making Sales Meetings Stakeholders 137

Zendesk

FEBRUARY 17, 2022

It can take days, weeks, or even months of careful thought before they commit to buying. Armed with that knowledge, they can adjust their sales strategy to minimize those pain points and meet their prospects’ needs. When businesses evaluate a prospect’s decision-making process, they break it down into three stages: Awareness.

Decision-making 98

Decision-making Media CRM Software 98

Insightly

SEPTEMBER 28, 2021

This is part 2 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. In part 1 of this customer service blog series, we discussed five important skills for building great relationships. Advocating for the customer when things break.

Remote Working 98

Remote Working Prioritization Communication Stakeholders 98

Hubspot Sales

JULY 7, 2023

In this blog post, we'll explore why some sales teams are investing in AI, why others aren't, and which companies are leading the way in AI adoption. Several factors drive this trend, so let's break down how we know from survey data and insights collected in the State of AI 2023 Report. Are sales teams investing in AI?

Artificial Intelligence 114

Artificial Intelligence Emotional Intelligence Sales Decision-making 114

Hubspot Sales

OCTOBER 18, 2023

It was around Christmas time — he and I were on a Zoom call with some other writers for the HubSpot Blog, discussing our holiday plans. Even when you don‘t have the best idea of what you’re doing, be willing to grind, fail forward, and keep your feet moving. Always break down goals by revenue, new customers, and retention.

Prioritization 96

Prioritization Sales Management Management Marketing 96

Hubspot Sales

NOVEMBER 28, 2023

Pricing Negotiations There’s no doubt that at some point in your career, you will deal with pricing negotiations. This leads to the next point about managing misconceptions. The problem: Every unqualified lead takes time and energy, and too many rejections can demoralize even the best salesperson. Advice for Working in Sales 1.

Negotiation 102

Negotiation Sales Leadership CRM 102

Brooks Group

MARCH 27, 2023

In this blog post, we’ll explore the causes of poor performance and discuss some tips you can use to get out of one. Make sure you understand your target market and their pain points by connecting with them regularly. You may reset and change your concentration by taking a short break before returning to it.

Sales Training 52

Sales Training Sales Brainstorming Prioritization 52

Hubspot Sales

OCTOBER 9, 2019

In this blog by Michael Pici, a vice president of business operations at HubSpot, he recommends roleplay exercises include: Dealing with extreme situations. Getting comfortable breaking up with prospects. Even salespeople, who may be extroverted, can experience this. There are several roleplay exercises your team could try.

Sales Training 135

Sales Training Sales Decision-making Communication 135

Red Star Kim

JULY 11, 2022

Delegate poll results and break out summaries are shown below. This led to a repetition of “tried and tested” activities – even if the results did not support them. His key points are: Social media’s need to be authentic and immediate cannot be accommodated by traditional central control over messages. 36% Sort of.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Hubspot Sales

MAY 25, 2021

Welcome to Breaking the Blueprint — a new blog series that dives into the unique business challenges and opportunities of Black business owners and entrepreneurs. How much will you owe if you break a contract? Next, outline standard operating procedures for each department – even if you’re only starting with one department.

Finance 122

Finance Small Business Meetings Onboarding 122

Red Star Kim

JULY 17, 2023

You can look serene above the surface (projecting confidence) even if below the surface your legs are paddling furiously (lacking self-confidence). Building Resilience – Regulation, Reframing, Relationships and Reflection (kimtasso.com) Set small, manageable goals – Break down big challenges into small, bite-sized pieces.

Communication 130

Communication Meetings Financial Services Government 130

Hubspot Sales

AUGUST 23, 2022

And, although these results might look broad at first glance, they roughly break down into three types of sales problems: Insight and context problems (understanding). Demos can make or break the sales process — especially in remote sales. But it goes even further. Product demos 33.50%. Following up cold prospects 33.25%.

Sales 83

Sales Digitalization Prioritization CRM 83

Red Star Kim

SEPTEMBER 26, 2023

This can cause disconcerting physical effects such as increased pulse, different breathing and even jitters. Break down silos Being in silos can lead to in-group thinking – where other teams are seen as outsiders. Humans dislike change and uncertainty. It can prompt the fight, flight, freeze or faint threat (or stress) response.

Management 113

Management Co-Creation Communication Leadership 113

PandaDoc

JULY 1, 2020

However, with all the myths going around and SDRs using outdated methods, many feel prospecting is their #1 pain point. It takes time to convert a prospect into a buyer, but it takes even more time to connect with a prospect. Look through a prospect’s blog, social media profile, or a website. Be relentless. Always follow up.

Media 98

Media B2B Decision-making Software 98

Hubspot Sales

SEPTEMBER 30, 2019

There are nearly 15 million salespeople working in the United States, and they spend weeks or even months training for success in their role. Complacency can kill in a sales job, so encourage salespeople to listen to sales podcasts and subscribe to newsletters from the best sales blogs , regardless of where they are in their career.

Sales Training 142

Sales Training e-Learning Onboarding Sales 142

Nutshell

AUGUST 21, 2020

SaaS marketing requires you to break down a bunch of technical features into small crumbs that are easy to understand. Creating content—everything from long-form blog articles to explainer videos to downloadable resources to weekly newsletters—draws in free traffic to your website and steadily adds email addresses to your marketing list.

Marketing 142

Marketing Onboarding Media B2C 142

Red Star Kim

FEBRUARY 8, 2024

I’ve summarised the key points here as a supplementary learning resource for the delegates. And even where there is a lot of valuable data, sometimes it is overwhelming. Established approaches might break those criteria down on the basis of client attractiveness and competitive advantage.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Outbound Engine

SEPTEMBER 27, 2021

Let’s break down a marketing email into four basic parts: Subject line. Speaking of email content, that leads us to our next point. If you essentially promise one thing and deliver another, you are likely to see unsubscribes and even spam reports from unhappy recipients. They also need to be visually appealing.

Marketing 84

Marketing Publishing Insurance Sales 84

Insightly

SEPTEMBER 28, 2021

This is part 2 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. In part 1 of this customer service blog series, we discussed five important skills for building great relationships. Advocating for the customer when things break.

Remote Working 52

Remote Working Prioritization Communication Stakeholders 52

Hubspot Sales

OCTOBER 11, 2019

Mark Zuckerberg once said, "Move fast and break things. Unless you're breaking stuff, you're not moving fast enough.". However, even if you can't predict when you'll experience slow business, you can use the list below to help scale your sales process. Read industry blogs. Analyze your CRM. Get certifications.

Brainstorming 128

Brainstorming CRM Media Decision-making 128

Brooks Group

DECEMBER 20, 2023

In the dynamic world of sales, where every decision can make or break a deal, harnessing the power of data is critical. This blog post recaps their conversation, exploring why metrics are indispensable for effective management and how they serve as the guide toward strategic success. Tracking these may not be as significant.

Sales 92

Sales Decision-making Sales Training Sales Management 92

Showpad

JUNE 27, 2022

They’ve even read every one-pager that’s available to them. As we wrote on the Showpad blog a while back, “Today, sales interactions run the gamut from cold calls to email outreach, video conferencing, product demonstrations, and, when safe, face-to-face meetings with prospective clients. Let’s break down sales readiness.

Sales 52

Sales Decision-making Sales Training Account Management 52

Nutshell

NOVEMBER 22, 2023

This page will break down the best AI art generators through the following sections: Table of Contents What is an AI art generator? Past that point, you have to pay $15 per 115 credits. lets you create text, logos, videos, social media posts, and even voiceovers with AI. How does AI art work?

Artificial Intelligence 59

Artificial Intelligence Media Innovation Software 59

Brooks Group

JANUARY 19, 2021

Nearly all respondents to our survey expected this kickoff to be conducted by virtual means – only 7 percent are planning to host the sales kickoff in person, and even that small minority will be postponing it until the current spike in COVID-19 cases is firmly in the rear view. Finally, don’t be afraid to think outside of the “virtual box.”

Sales 79

Sales Brainstorming Meetings Sales Training 79

Showpad

OCTOBER 27, 2020

The challenge of running a kickoff event is already complicated — add a worldwide pandemic with strict stay-at-home orders and it becomes even moreso. . What content (blogs, videos, etc.) Get to the point: No one likes to hear information they’ve already heard drawn out to fill time.

Brainstorming 59

Brainstorming Stakeholders Customer Success Marketing 59

Nutshell

JUNE 7, 2023

Different businesses break down the pipeline in different ways, but an example set of stages would be: Prospecting: Using top-of-funnel marketing to promote yourself online and attract interest. You should make these changes regularly, even if they’re usually only small tweaks. email subscription, DIY roofing guides, etc.)

Management 62

Management CRM Prioritization Sales 62

Zendesk

AUGUST 16, 2023

ChatGPT Plus was able to break the article down into four key sections and identify the main takeaways. ChatGPT also provided a detailed response that maintained the context of the conversation and even proposed solutions to possibly avoid this situation in the future. gated-cta-in-post] ChatGPT vs.

Internet 52

Internet Artificial Intelligence Decision-making Customer Experience 52

Hubspot Sales

APRIL 10, 2018

Ditch the break-up email. It would be like if a couple didn’t speak for several months, and then one partner called the other saying they’d like to break up. But that’s the point. If you were unsuccessful on Tuesday afternoon, try Thursday morning or early Monday evening. Ditch the break-up email. Get personal.

Meetings 111

Meetings CRM Sales Organization 111

Red Star Kim

JUNE 20, 2022

At page 68 we start to see more practical help for coaches – starting with effective questioning (and even “magic” questions which might be equally useful during a sales conversation): What’s the issue? She then moves on to describe tactics that work – broadly suggesting you use divergent rather than convergent thinking.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

PandaDoc

SEPTEMBER 22, 2023

This feature will allow you to check critical data points such as how many sales leads were converted, how much time it took to convert a lead, or which resources (and how many) you had to send to a prospect to convert them. You can even divide your document using Page Breaks or by creating individual blocks of text.

Sales 52

Sales e-Learning Government Publishing 52

Hubspot Sales

DECEMBER 13, 2017

If the product doesn’t work as promised, their performance, work reputation, and sometimes even job security will take the hit. That might translate to: A blog post from a customer mentioning your product. Their break-even point with your product. Prospects often get skittish in the final stages of a deal.

Value Proposition 93

Value Proposition Stakeholders Profitability Media 93

Hubspot Sales

JANUARY 22, 2018

And I'm not surprised; if I got an email asking whether I'd visited Waypoint -- one of the best seafood places in Cambridge in my opinion -- I'd click so fast I'd break the sound barrier. Personalizing your email subject line -- even if it has nothing to do with the purpose of your outreach -- will earn you lots of opens.

Advertising 111

Advertising Sales Finance Organization 111

SBI Growth

FEBRUARY 22, 2013

Your competitors know who you are and are subscribed to your blog. This tool will pull just about every imaginable source of data and break it up into 6 categories. It can even help you put a value on organic search keywords. This worksheet will help you combine many data points needed to identify gaps with your competitors.

Media 132

Media Prioritization Innovation Marketing 132

PandaDoc

FEBRUARY 23, 2023

Problem solving games help teams break a problem down into five5 distinct stages: Find Define Describe Diagnose Test Going through this problem solving process helps a team learn basic strategies they can then apply to real-world problems. Instruct your team to untangle themselves without releasing hands at any point. Frostbite Oh no!

Construction 52

Construction Decision-making Communication Brainstorming 52