Strategic Account Management Association

FEBRUARY 2, 2021

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. But when we need to buy next-generation yield management tools for a new 5 nanometer process fab? These mixed results are not surprising.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Arpedio

MARCH 8, 2024

Effective Business Relationship Management Strategies Explore the ARPEDIO platform ← Back to blog Table of Contents In today’s dynamic business landscape, the capacity for relationship building and partnership development is more than a nicety—it’s a sturdy keystone of enduring organizational success.

Management 52

Management Stakeholders Facilitation Innovation 52

Customer Think

NOVEMBER 24, 2023

Many learning tools and programs provide tools for Influencers – coaches, sellers, negotiators, leaders, healthcare providers, managers, and consultants – to help Others make the changes they seek. Coaching programs teach how to recognize what the client is ‘really’ saying and offer the best techniques to help.

Facilitation 52

Facilitation Healthcare Negotiation Management 52

Insightly

MARCH 25, 2024

Unsurprisingly, CRM, or Customer Relationship Management , is the foundation of any successful sales and marketing strategy. At the heart of CRM lies lead management —a process that involves capturing, nurturing, and converting leads into loyal customers. What is Lead Management? What is a CRM? Let’s start with the basics.

CRM 52

CRM Management Prioritization Communication 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Planview

JANUARY 17, 2024

In particular, two critical areas that demand attention and solutions are the effective management of work in progress (WIP) and the speedy resolution of bottlenecks. In this blog post, we’ll uncover why dedicating resources to tackle WIP and bottleneck resolution can lead to long-term time and resource savings.

Financial Services 59

Financial Services Management Prioritization Facilitation 59

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. Account management plays a central role in building lasting client relationships and ensuring customer satisfaction.

Account Management 52

Account Management Software Software Management 52

Red Star Kim

MARCH 30, 2023

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Why is the Managing Partners’ Forum Leadership Development programme different?

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

APRIL 17, 2023

Last week I facilitated MBL’s full day training session on “Developing more work from referrers and intermediaries”. The main takeaways for the delegates can be summarised with the following themes: Referrer management – Grading, Research, Discipline, Storytelling and Leveraging your exemplars.

Management 130

Management Manufacturing Client Relationships Facilitation 130

Strategic Account Management Association

OCTOBER 26, 2021

Strategic account management is a team sport and requires cross-functional, multi-tiered vertical level engagement and strong accountability. The executive sponsor has a role in creating and building the customer-centric culture for strategic account management. This name implies buy-in from the executive and the “be-in” mindset.

Account Management 520

Account Management Co-Creation Leadership Decision-making 520

Strategic Account Management Association

JULY 13, 2021

Organizations are already planning for this new- or next-normal hybrid model and have worked hard to elevate the needed skill sets of their commercial teams – especially strategic account managers. This is leading many companies to accelerate their strategic account management journeys and transformations. Three Pillars of Success.

Account Management 591

Account Management Innovation Co-Creation Organization 591

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Ready to streamline your account planning?

Account Management 52

Account Management Management Client Relationships Account Planning 52

Red Star Kim

NOVEMBER 2, 2022

I facilitated an inhouse change management workshop for a law firm recently. We looked at change management through the lens of both individual and organisational change. And here are 20 insights on change management processes and communication. Change management process. Change communications. ready to change?

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

PandaDoc

MAY 4, 2022

Invoices facilitate making those payments occur. It also explores other tasks, such as expense tracking, time tracking, management reporting, double-entry accounting, etc. In its own words, “ Zoho Books makes invoicing and managing receivables effortless.” are just some of the added benefits). 10 , keeping all factors in mind.

Facilitation 52

Facilitation Software Software Finance 52

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Your skill as a manager is only as good as your foundation.

Sales Management 100

Sales Management Management Energy and Utilities Emotional Intelligence 100

AchieveIt

JANUARY 16, 2024

In the modern business environment, implementing a successful change management strategy is crucial. A good change management strategy includes methods, strategies, and plans for smoothly adopting new initiatives. In this article, we’ll share essential tips for effective change management.

Management 52

Management Decision-making Leadership Facilitation 52

PandaDoc

MAY 7, 2024

An effective lead management process is one of the most critical factors driving sales through your funnel. Optimizing your lead management process , in other words making sure all leads, once hooked, have the maximum chance of converting to a sale, is vital to your business’s success. In essence, this is what lead management is.

Management 52

Management Software Software Advertising 52

Red Star Kim

SEPTEMBER 26, 2023

As well as rational approaches (we considered several change management methodologies including Kotter’s), both elements involve engaging emotions and taking people on the change journey. Nurture a change management movement – From “Let it go” to “Let it grow”. Nurture a change management movement – From “Let it go” to “Let it grow”.

Management 113

Management Co-Creation Communication Leadership 113

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Customer Think

SEPTEMBER 27, 2021

I recently heard a project manager in a software services company mention a ‘very important’ book on persuasion that she passed on to her team. I was curious why she liked it. S: It’s vital we persuade our clients. My team must learn to use the right words to convince them they’re wrong, and get […].

Decision-making 62

Decision-making Facilitation Software Software 62

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Customer Think

OCTOBER 31, 2023

How do we manage change in our organizations? According to statistics, the success rate for many planned change implementations is low: 37 percent for Total Quality Management; 30 percent for Reengineering and Business Process Reengineering, and a whopping 3% for some software implementations. Not very well, apparently.

Facilitation 57

Facilitation Software Software Organization 57

PandaDoc

FEBRUARY 23, 2024

Below, we’ll discuss the impact that a robust opportunity management process can have on your bottom line. Key takeaways Opportunity management is not exactly the same as lead management, although the two processes are similar. What is opportunity management — and why should you care? What ROI could we expect from this?

Management 52

Management CRM Sales Decision-making 52

Brooks Group

MARCH 6, 2023

Technical Sales Manager Skills The sales manager plays an important role in any organization. of technical sales manager resumes contained customer satisfaction as a skill! Further, they ensure retailer and vendors’ customer relationship management (CRM) database integrity. Customer Satisfaction 10.7%

Sales Management 52

Sales Management Management Suppliers Sales 52

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

PandaDoc

NOVEMBER 10, 2023

In this article, we will explore the process of mastering quote management. You’ll learn its fundamentals, define the benefits of streamlined quoting software, and take a look at how to implement an efficient quote management workflow. Try PandaDoc Exploring the basics of quote management Let’s start with the fundamentals.

CRM 52

CRM Management Software Software 52

Upland

AUGUST 29, 2023

Creating educational content, such as blog posts, whitepapers, and guides, that addresses common pain points and provides insights into industry trends can attract and engage prospects. You will need to first provide the necessary information about inventory management software, real-time tracking, and demand forecasting capabilities.

Value Proposition 195

Value Proposition Decision-making e-Learning Supply Chain 195

Brooks Group

OCTOBER 25, 2023

Exceptional sales management is key to an organization’s success—yet the role of a sales manager is one of the most challenging. It’s not that sales managers don’t want to lead effectively. Consistently focusing management attention on negatives can lead to tension between sales managers and their team members or even turnover.

Sales Management 52

Sales Management Management Sales Artificial Intelligence 52

Red Star Kim

AUGUST 24, 2023

I facilitate various workshops designed to increase commercial awareness. He has also been a management consultant, a marketing director and a financial journalist. And there’s a pragmatic guidance on pitching, pricing (six things clients consider, a table of alternative fee structures ) and a simple project management methodology.

Finance 130

Finance Government Profitability Banking 130

Arpedio

FEBRUARY 15, 2024

Together, they manage extended sales cycles, ensure transparency in account planning, and facilitate smoother transitions between sales professionals. Relationship Mapping & Org Chart Manage internal and external relationships with key stakeholders. Account Management Build powerful account plans in Salesforce.

B2B 52

B2B Account Planning Facilitation Sales 52

DemandFarm

MAY 22, 2024

By leveraging these add-ons, companies can effectively manage their customer relationships and accelerate development cycles, ensuring they stay ahead in the competitive market landscape. Top Key Account Management Applications 1. Gearset Gearset is a tool designed to manage Salesforce deployments effectively.

Facilitation 52

Facilitation Key Account Management CRM Decision-making 52

Nutshell

APRIL 3, 2024

Startup management used to be complicated and time-consuming for companies wanting to scale. A communication tool can also facilitate smooth correspondence with clients and leads using different formats, such as phone or video calls, depending on their preference. Communication tools for startups include: Slack Microsoft Teams Zoom 3.

Software 71

Software Software CRM Communication 71

Customer Think

MARCH 19, 2023

Feedback is integral to employee management since it paves the way for improvement across roles and teams. Setting up a feedback culture in your company facilitates productivity, clear communication, and holistic growth in your workforce.

Construction 116

Construction Facilitation Communication Management 116

Showpad

NOVEMBER 16, 2021

One of the things we’re trying to do from a marketing standpoint is to facilitate the information coming back into the organization in a more organic way. . I used to travel around the world when I was in a different business segment managing our dealers and agents from a marketing standpoint. It’s a balancing act. It’s possible.

Digital Transformation 98

Digital Transformation Digitalization Marketing Sales Environment 98

Arpedio

NOVEMBER 27, 2023

2023/2024 Industry Report Discover the power of sales tech in private equity-backed firms Download report ← Back to blog In this comprehensive report we uncover the strategies and success stories of PE-backed companies that have excelled in the realm of sales optimization. Account Management Build powerful account plans in Salesforce.

Acquisition 52

Acquisition Facilitation Account Planning Stakeholders 52