Remove how-do-you-define-value
article thumbnail

The Future of SAM – Revisited

Strategic Account Management Association

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. Panelists’ remarks have been paraphrased for this blog post. . Regardless of the organization we work at, we could be outspent, out resourced or out marketed but we do have the opportunity to outthink our competition.

article thumbnail

Character Matters: Learn How to Become a Better SAM

Strategic Account Management Association

Who you are matters as much as what you do.”. We can also argue that character is essential for SAMs whose reputations define their brand and whose brands determine their career. Leaders believed that the “soft stuff” was nice but unimportant as it does not bring value to the bottom line. Tough Leadership ?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

FROM EXECUTIVE SPONSORSHIP TO EXECUTIVE ENGAGEMENT

Strategic Account Management Association

As a sequel, we would like to address the critical role of executive sponsorship, how it can impact the success of your strategic partnership when done well and, most importantly, best practices for doing so. Considering this, we note the natural tendency for SAMs to adopt a “do-it-yourself” way of working. Agile leadership.

article thumbnail

The Enablement Profession at a Crossroads

Mike Kunkle

This has caused some in the profession to almost lobby against being held accountable, citing that there is only so much they can do. But there is much an enabler can do to lead the change projects, garner the support needed, and continue to nudge, push, cajole, and lead the way to making a business impact.

article thumbnail

We’re All in Sales – Or Maybe Not

Mike Kunkle

I think the answer depends on what you mean by that (intent) and how you define “sales.” I view it a bit differently, though, and potentially, see this as a problem about how we view and define selling. You’ve heard the phrase “People like to buy; no one likes to be sold.”

article thumbnail

9 Customer Service Blogs Every Support Pro Should Follow

Help Scout

One of the best ways to stay current with trends and customer needs is by following customer service blogs. Reading about the tools and techniques that other companies are using to provide excellent experiences helps inform your team and strategy on doing the same. Everything You Need to Know About Customer Advisory Boards.

article thumbnail

Creating Connectedness in a Hybrid Environment

MDI Training

However, if you want to read it as usual, keep scrolling. In this blog article, we will delve into how to create connectedness and a hybrid culture. In this blog article, we will delve into how to create connectedness and a hybrid culture. I have three tips for you. Company values are important.