Red Star Kim

AUGUST 14, 2023

Inclusive words prevent bias and appeal broadly. 0% Words and language 0% Fear of Missing Out (FOMO) To what extent will you use storytelling in the future? Words Writing is a collection of words. There are words to avoid. They are generic, overly-used, dull, negative or jargon. There are words to choose.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

JANUARY 23, 2023

On the latter, there is fantastic advice in the 2022 book “Digital Body Language – How to build trust and connection no matter the distance” by Erica Dhawan. Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) 3. Be goal-focussed You need goals for managing your time, career and practice development.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Help Scout

JULY 18, 2018

Some of us have more power than others, but as individuals, we can take a number of thoughtful actions that add up to create a better, more inclusive and inviting culture. How transparency fosters diversity and inclusion — my story. Diversity and Inclusion at Help Scout. 9 ways to foster inclusivity. Be an ally.

Media 40

Media Meetings Leadership Communication 40

LinkedFusion

SEPTEMBER 3, 2023

In this blog post, I’ll outline the significance of your LinkedIn title and how to completely optimize it to make a great first impression. Discriminatory or offensive language : Maintain a respectful and inclusive tone in your headline. Emphasize the significance of your work with language.

Value Proposition 52

Value Proposition Marketing Profitability Digitalization 52

Help Scout

DECEMBER 26, 2018

It was such a good speech we talked her into writing it up for our blog audience. Making Content More Inclusive. In this post, Help Scout Blog Editor Emily Triplett Lentz outlines how we audited our content for exclusionary language (like “crazy,” “lame,” “blind” and so on), and what we learned from the process.

Negotiation 40

Negotiation Publishing Finance Leadership 40

Red Star Kim

MAY 22, 2023

Conversations are dynamic, interactive and inclusive. As much as 20% of the gap in test scores could be explained by slower development in two parts of the brain: the frontal lobe (controlling attention, inhibition, emotion and complex learning) and the temporal lobe (important for memory and language comprehension).

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Help Scout

AUGUST 15, 2018

To build an inclusive company culture, however, we need to understand how people from all backgrounds feel about their workplace, so we have to ask the questions. Publishing last year’s blog post helped us attract candidates from underrepresented groups by speaking candidly and honestly about our diversity and inclusion.

Remote Working 40

Remote Working Publishing Leadership Organization 40

Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). The authors suggest that more is done to systematically assess (e.g.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

JUNE 7, 2023

The Green Room Podcasts | Deloitte UK covers a range of business issues including: financial crime, climate, technology, behavioural science, inclusion and the future of work. EY’s web site end user focus There were complimentary comments about the end user focus of the EY web site EY Global – Home | Building a better working world.

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Aepiphanni

DECEMBER 3, 2020

As we march into 2021, diversity, equity, and inclusion have been at the forefront of our daily dialogue. Even though many companies continue to work remotely due to the COVID-19 pandemic, diversity, equity, and inclusion (DEI) training can’t wait until we’re all back in the office. Don’t take things personally. Focus on Alignment.

Facilitation 40

Facilitation Remote Working Profitability Meetings 40

Agile CRM

DECEMBER 20, 2022

To keep clients interested, record the messages in many languages and play recorded audio files as needed. The inclusion of a conversational AI agent suggests that the platform may also have the ability to handle customer inquiries and interactions automatically, potentially freeing up call center agents to handle more complex tasks.

Software 52

Software Software Artificial Intelligence CRM 52

Help Scout

OCTOBER 30, 2018

Center your recruiting strategy on diversity/inclusion best practices. The research is clear that balanced teams perform better and lead to more profitable companies , but it’s also the right thing to do — and diverse and inclusive teams make for a better and more exciting workplace for everyone. Use your tools wisely. If not, why not?

Remote Working 40

Remote Working Emotional Intelligence Prioritization Profitability 40

Zendesk

MAY 26, 2021

Here are the top customer service skills your customer service representatives need: Language and tone. Ability to mirror a customer’s language and tone. Mirroring another person’s language and tone can help you connect with them. Learn the top customer service skills for 2021 in our blog post. Active listening.

Interpersonal Skills 105

Interpersonal Skills Customer Experience Media e-Learning 105

Hubspot Sales

JUNE 8, 2020

They smile and maintain open, positive body language. Do they prefer watching videos or reading blog posts? which is more inclusive and gives them a chance to build community with your existing customers. That often looks like sending over a product video, blog article, or podcast I think they’d be interested in.

B2B 91

B2B Sales Decision-making Marketing 91

Envisio

AUGUST 14, 2023

If we wanted to really make a comprehensive list of every single KPI a local government could measure, this blog post would take a really long time to read (and write) and would not be particularly useful. For this blog, because we are looking at performance measurement more broadly, that’s the term we will focus on.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52

SmartKarrot

MAY 19, 2023

ChatGPT can be seen as a tool or a component that can be integrated into software applications to improve their natural language processing capabilities. Additionally, ChatGPT’s natural language processing algorithms allow it to understand human-like text which allows businesses to provide a more personalized user experience.

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10

SmartKarrot

MAY 19, 2023

ChatGPT can be seen as a tool or a component that can be integrated into software applications to improve their natural language processing capabilities. Additionally, ChatGPT’s natural language processing algorithms allow it to understand human-like text which allows businesses to provide a more personalized user experience.

Remote Working 10

Remote Working Artificial Intelligence Brainstorming Facilitation 10

Agile CRM

DECEMBER 23, 2022

This can help companies build more diverse and inclusive teams. Enhanced communication : Video interviews can provide a more immersive and interactive experience compared to traditional phone interviews, allowing both parties to see and read nonverbal cues and body language, which can improve communication and understanding.

Software 52

Software Software Onboarding Food and Beverage 52

CMOE

FEBRUARY 24, 2023

Strategic Coach offers curated content with blog posts, ebooks, worksheets, and guides to help entrepreneurs overcome roadblocks and achieve their goals. a) plan a) plan runs an insightful blog focused on business coaching for organizations and individuals. They also host events that business leaders can register for.

Small Business 52

Small Business Leadership Profitability Publishing 52

Hubspot Sales

APRIL 21, 2020

This is a captivating, next-level, otherworldly blog post that will enrich your life and open your mind. It's a matter of leveraging extravagant, outlandish language to capture consumers' attention. This example is a bit more ambiguous than the previous one because of the inclusion of the word "literally."

Advertising 92

Advertising Sales Manufacturing 92

Apptivo

APRIL 18, 2023

Most of the time, it’s simply a popup or button, so you need to be clever with your language to say w2hat has to be said succinctly while yet making it sound amusing. The average order value for blog readers rose 49% from one quarter to the next. Why is a CTA important for a sales email? Use actionable words and be direct.

Marketing 52

Marketing Decision-making Value Proposition Small Business 52