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What is Customer Centricity and Why it isn’t the destination?

DemandFarm

What does customer-centricity truly mean? The essence of this strategy lies in recognizing that content and loyal customers are the linchpin to business success, fostering repeat purchases, recommendations, and positive word-of-mouth. What delights customers today might become the norm tomorrow.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below. I’ve summarised the key points here as a supplementary learning resource for the delegates.

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Why Should We Lead More Sustainably?

MDI Training

In this article, you will learn what exactly is meant by Sustainable Leadership and how we at MDI are doing our part. What is Sustainable Leadership? This means, then, that in a sustainable management style, strong thought is given to the future generation of workers. What Are the Benefits of Sustainable Leadership?

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SMB sales playbook — tips, tools, and strategy to increase your wins

PandaDoc

Key takeaways With its specific business needs, budget restrictions, and customization requirements, the sales landscape for small- and medium-sized businesses requires a different strategy than enterprise and B2C sales. What are SMB sales? Small businesses are companies with fewer than 100 employees. In the U.S.

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The Proactive M&BD Executive – Culture shock, marketing models, fee-earner engagement, qualifications and social media

Red Star Kim

With a full house of marketing and business development executives from legal and accountancy firms across the UK it was an interactive, valuable and fun day (Thank you delegates for your spirited engagement and thanks to Morag Campbell for your superb technical hosting!).

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What’s Your Strategy for Sales Talent Development? Part 2

Mike Kunkle

Training: Training is job-related learning about what, why, and how (and maybe when and where) to do something (or multiple things), to be successful in a specific role. In the first post in this series , I defined Learning, Training, Development, and Education. Learning: Learning is the act of acquiring new knowledge and skills.

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Sales Coaching – Make Every Sales Rep a Top Performer

Arpedio

Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! And therefore, this blog post is going to be all about sales coaching: What is it, what’s the value, and what does it take to make every sales rep a top performer. What is Sales Coaching?

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