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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions.

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What retailers are missing in the digital transformation

Zendesk

From embracing the role of ecommerce to finding new ways to connect with shoppers on a human level, retail leadership is focused on delivering great customer experiences. The way customers want to shop has changed over the last year, with lockdowns shuttering in-store shopping overnight. And that happened almost overnight, too.

Retail 98
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XANT ANNOUNCES PARTNERSHIP WITH EXL

Xant

This partnership with XANT will enhance our revenue acceleration offering to deliver the kind of data-driven customer experiences needed to drive sales today,” said Narasimha Kini, EXL Senior Vice President, and Business Unit Leader. XANT is a proven innovator when it comes to AI-driven sales platforms. About XANT.

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A Study in Contrasts: Companies That Go the Distance, and Those That Don’t…

Strategic Communications

For example, Fotomat’s drive-through film development services became obsolete as one-hour photo labs and digital photography gained popularity. The rise of new technologies and digital alternatives often prove to be the undoing of these traditional brands. They have prioritized customer experience, responsiveness, and loyalty.

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Why Start a (True) Key Account Management Initiative?

KAM With Passion

Account Management (AM) is the set of methods, processes and practices used to manage the business relationship and operations with all customers. What exactly is covered by AM depends on the nature of the business and how the company wants to deliver the customer experience.

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Top 5 retail trends to watch for in 2023

Zendesk

Top 5 trends in the retail industry Meeting shoppers where they are Phygital retail Retail experience in the metaverse Return process incentives Hyper-personalization Why are retail trends important? This customer-centric approach provides exceptional customer support, whether in-store or by messaging, phone, or email.

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XANT ANNOUNCES PARTNERSHIP WITH EXL

Xant

This partnership with XANT will enhance our revenue acceleration offering to deliver the kind of data-driven customer experiences needed to drive sales today,” said Narasimha Kini, EXL Senior Vice President, and Business Unit Leader. XANT is a proven innovator when it comes to AI-driven sales platforms. About XANT.