Zendesk

MAY 20, 2022

It was fabulous to return to the stage, both digital and actual, for our flagship event. We kicked off Zendesk Relate 2022 on May 11 with a live keynote streamed from the beautiful San Francisco Museum of Modern Art, followed by the first of three digital broadcasts. Solving for a cohesive sales approach with UpStack.

Procurement 98

Procurement Digitalization Customer Experience Leadership 98

Luminas Strategy

NOVEMBER 1, 2022

As leaders, we were forced to react and accelerate digital investments and virtual models in order to engage customers and evolve our operating models to realize the full potential of those investments. Leverage more flexible and modular infrastructure, digital tools and ways of working.

Supply Chain 52

Supply Chain B2B Marketing Digitalization 52

Showpad

MAY 16, 2022

Unfortunately, many sales organizations are fighting attrition while scrambling to catch up in a universe that changed very quickly (and was pushed into a black hole by COVID). Most organizations aren’t built to support collaborative selling. So they’re stuck using brute force sales tactics: chasing, cold-calling, spamming.

B2B 52

B2B Procurement Finance Digitalization 52

Account Management Skills

MAY 22, 2023

In this episode, I chat to Mike Lander, CEO of Piscari, a former procurement director who now assists sales teams in negotiating with procurement departments. We also dive into a five-step framework to help you negotiate more effectively and shed light on some questionable tactics employed by less experienced procurement professionals.

Procurement 52

Procurement Negotiation Supply Chain Insurance 52

PandaDoc

APRIL 17, 2024

Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. This is vital in an increasingly digital world as it makes it easier to organize and review necessary documentation.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. This is vital in an increasingly digital world as it makes it easier to organize and review necessary documentation.

Software 52

Software Software Management Construction 52

Strategic Communications

NOVEMBER 11, 2021

There is often tension between marketing and sales in many organizations. Shouldn’t these two functions be closely aligned to most effectively achieve the revenue and ROI goals of the organization? As a result, it’s critical to get support from the most upper levels of your organization,” Feinberg says. SET THE TONE AT THE TOP.

Marketing 52

Marketing Co-Creation e-Learning Sales 52

PandaDoc

NOVEMBER 25, 2022

Nurture a contact within the customer’s organization. Procurement departments are better at determining the company’s needs. Traditionally, salespeople were taught to target clients that knew what their goals were, knew that they needed to change something, and had a clear procurement process. Customers are better prepared.

Procurement 52

Procurement e-Learning Publishing Decision-making 52

Mike Kunkle

FEBRUARY 5, 2023

Sellers sometimes work with professional procurement leaders and company executives who work together frequently and have processes and policies to guide their purchase pursuits. Some committees hum; others are more like a ragtag band of misfits. Guess what? That in itself is not a change.

B2B 198

B2B Sales Decision-making Negotiation 198

Showpad

NOVEMBER 17, 2020

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. So what exactly does a Head of Remote Work do, and would your organization benefit from one? The existence of such a role is clear. What is a Head of Remote Work? Conferencing.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Mercuri International

MARCH 8, 2022

Value-creation focused selling is essential for sales and marketing organizations. It is an important tenet of value creation that your salespeople understand how your products or services can help your clients to grow their revenue, especially for those whose goal is to grow organically and increase their turnover. Cost-saving values.

Sales 52

Sales Suppliers Artificial Intelligence Customer Value 52

SBI

JULY 26, 2018

In this series, we ask Sales Tech Executives to describe how their solution can change a sales organization in a significant way. Nancy: What are the top 3 ways your solution changes the game for a sales organization? Printing savings by converting to digital media. We call it Sales Tech Game Changers.

Procurement 38

Procurement Digital Transformation Sales Media 38

SmartKarrot

OCTOBER 21, 2021

Role: Director, Customer Success Location: Remote, United States Organization: FloQast As a Director of Customer Success, you will ensure the CS organization enables customers to reach desired outcomes while providing a great customer experience. High level of attention to detail, proficient in data analysis, and highly organized.

Customer Success 19

Customer Success Procurement Account Management Digitalization 19

SmartKarrot

DECEMBER 20, 2022

Role: Head of Customer Success Location: Remote, United States Organization: Givelify As a Head of Customer Success, you will collaborate cross-functionally with Marketing, Revenue Operations, and Data Science/Analytics teams to own, develop, and execute strategies to increase customer retention and lifetime value at scale.

Customer Success 19

Customer Success Suppliers Procurement Client Development 19

Openview

MARCH 16, 2018

A culture of experimentation needs to be established at the top and pushed down into an organization. You narrow in on a particular segment and make a hypotheses around what persona to target, what messaging to use, how to procure the targets, and how to prioritize outreach. It takes guts to test things, fail and go again.

Investors 89

Investors Prioritization Sales Decision-making 89

Hubspot Sales

AUGUST 7, 2018

Rather than presenting a canned pitch to each and every prospect, sales organizations should be carefully customizing every detail for the potential client’s needs. The human element is still a huge part of the buying process, even in our digital age. How well did we do in tailoring our presentation/product/service to your needs?

Procurement 77

Procurement Decision-making Logistics Stakeholders 77

DemandFarm

AUGUST 31, 2023

Welcome to the digital age of sales! We’re here to ease some of that anxiety about going digital – needing to dominate the online landscape. Because diving head-first into the digital sales ocean isn’t just about chasing the latest technology; it’s about genuinely understanding your customer. Sounds intimidating?

Digitalization 52

Digitalization Retail Sales Decision-making 52

Farland Group

SEPTEMBER 28, 2022

Q: Do you feel that a lot of the work you’ll need to do in building account-based growth will be around organization and culture? Some things have evolved, partly due to the pandemic; we went all digital, and things are much more hybrid now. In sales, we’ve seen account management—putting senior people on your top customers.

Co-Creation 52

Co-Creation Marketing Management Suppliers 52

SBI

OCTOBER 16, 2012

The focus is purported to be on the benefits of big data for B2B sales organizations with an emphasis on social technologies. Every day they face savvy procurement teams whose power is growing, competition that will do anything to win business, and an economy in which uncertainty has become the new norm. Next week, Sales Dot Two Inc.,

Marketing 52

Marketing Procurement Sales B2B 52

Zendesk

AUGUST 10, 2022

And a major operational pain point is the effort required to manage the physical and digital assets employees use to get their work done every day. The concept is simple: a system for keeping track of all your organization’s hardware and software systems, including computers, routers, peripherals, cables, and more.

Management 98

Management Procurement Software Software 98

PandaDoc

OCTOBER 5, 2021

You may want to brush up on some contract terms, like procurement (to persuade someone to do something), bid (supplier’s quote), and others. You may be signing away years of your life to an organization that makes you miserable. Instant access: Our digital contract solution removes the need for binders and paper. Take your time.

Negotiation 52

Negotiation Government Software Software 52

Showpad

OCTOBER 1, 2020

That means having digital selling tools that span all functions of the sales process. Yet as the software landscape expands and evolves, it can become a challenge to find the right technology for your organization. In that spirit, here are our four most essential types of digital tools: 1. Automate processes, not bad behaviors.

Digitalization 52

Digitalization Onboarding CRM Procurement 52

QYMATIX

JULY 10, 2023

Nowadays, new technologies enable a highly detailed understanding of the way customers buy, fancily known as “digital customer journey”. As customers increasingly move their buying operations to digital channels, including social media, internet and e-procurement, it is becoming harder to understand how buyers are indeed buying.

Sales Analytics 75

Sales Analytics Internet B2B Digitalization 75

Showpad

MAY 24, 2022

” Organizations need modern marketers to play a critical role: chief buyer advocate. It’s time to embrace digital, data-driven selling. Sales are far behind marketing in the digital and data race. Marketers have a better perspective on buyers than just about anyone in the organization. Digital-first.

Procurement 52

Procurement Sales Analytics e-Learning Digitalization 52

SmartKarrot

FEBRUARY 25, 2022

Assessing and finding gaps in customer experience Analyzing customer journey across touchpoints Close customer experience gap between customer needs and organization Lead customer-centric efforts and make sure the voice of customer is known and heard. A CMO previously focused on procuring leads for the sales team. contact-form-7].

Marketing 10

Marketing Customer Experience Procurement Customer Success 10

Envisio

NOVEMBER 8, 2023

From tackling community engagement, to acing digital equity initiatives, these customers are rewriting the playbook and inspiring others to hop on the bandwagon. Lack of access to digital resources restricts vulnerable people—from seniors to unhoused people—from entire sectors of society.

Energy and Utilities 52

Energy and Utilities Supply Chain Internet Digitalization 52

Zendesk

MAY 19, 2021

Panelists indicated that the best way for this to happen is for companies to become very open about hiring people with disabilities, engaging people with disabilities to ferret out barriers to inclusivity in the organization, and working on solutions to help them do their jobs as part of an inclusivity strategy.

Construction 98

Construction Procurement Leadership Innovation 98

SuperOffice

DECEMBER 21, 2021

Today, CRM technology is confidently becoming a must for various businesses, with 91% of organizations that employ more than 10 people using CRM systems ! Of course, each industry has its own set of issues and needs that must be addressed by countless digital tools and integrations. CRM for Construction. Project management tools.

Construction 75

Construction Manufacturing CRM Supply Chain 75

PandaDoc

MAY 24, 2023

It’s a person who has the knowledge, resources, and leverage within the organization to provide the folks “in the field” with everything they need to engage prospects, nurture opportunities, and close deals in the most efficient manner. Do sales enablement managers and sales managers have anything in common?

Management 52

Management Sales Software Software 52

Agile CRM

NOVEMBER 1, 2021

They help organizations streamline workflows, manage resources and information, and provide fast, accurate insight into the data that drives their business. A digital workplace, workflow management, process management, procurement cloud, project management, and low code are among the products offered by the software.

Management 52

Management Procurement Software Software 52

PandaDoc

NOVEMBER 2, 2023

By integrating SOA, B2B organizations can streamline both the procurement and delivery process, ensuring that bulk orders are processed efficiently with all the necessary approvals and documentation in place. Sales data, neatly organized in one place, helps a sales team access needed information and address issues in a timely manner.

B2C 52

B2C Supply Chain CRM e-Learning 52

Account Management Skills

JULY 17, 2023

He is the head of client service at Therefore Interactive, an award winning digital agency in Toronto, Canada. I saw myself as the designer in a design agency or the developer in a digital agency. I’ve probably got more organization to develop first, but no, for sure, it’s always been a lifelong dream. So thank you.

Account Management 52

Account Management Meetings Management Digitalization 52

Insightly

SEPTEMBER 19, 2023

Data Integration and Accessibility: An effective CRM strategy requires the integration of various data sources within the healthcare organization. Feedback and Quality Improvement: A robust CRM system should enable healthcare organizations to collect patient feedback, both during and after treatment.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

Data Integration and Accessibility: An effective CRM strategy requires the integration of various data sources within the healthcare organization. Feedback and Quality Improvement: A robust CRM system should enable healthcare organizations to collect patient feedback, both during and after treatment.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Account Management Skills

FEBRUARY 6, 2023

Well, first of all, it’s good to have a really concrete plan for whatever reason that is, but I think some people start an agency organically because they have left one and they wanted to run their own thing, and it’s just sort of grown. I think it has been merged into e-commerce and other digital experiences.

Acquisition 52

Acquisition Finance e-Learning Advertising 52

PandaDoc

APRIL 11, 2023

For many organizations, it’s a crucial part of their strategy. Organize your leads As with any other part of the sales process, good follow-up begins with excellent organization. If your customer says they won’t have any news for you until the big procurement meeting happens on Thursday, don’t call them back on Wednesday.

Sales 52

Sales e-Learning Small Business Procurement 52

Apptivo

JUNE 15, 2022

9 reasons why CRM is important for an organization. Centralized customer information makes data available across the organization for automating operations and achieving efficiency all around. Customer experience is a broad term that is not determined by a single factor or a single instance of good service provided by an organization.

CRM 52

CRM Software Software Customer Experience 52