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How healthcare organizations can embrace conversational CX while maintaining HIPAA compliance

Zendesk

Key takeaways: Zendesk messaging is HIPAA-enabled, meaning healthcare organizations can manage their conversations at scale. Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. We’re in a new era of healthcare.

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How To Do A SWOT Analysis In Healthcare

ClearPoint Strategy

(If you need a refresher on SWOT itself before we dive into using it for healthcare, check out our in-depth article on the subject.) In this article, we’ll explain how to do a SWOT analysis in healthcare, and how ClearPoint can help. In this article, we’ll explain how to do a SWOT analysis in healthcare, and how ClearPoint can help.

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Strategic Management In Healthcare: 5 Things To Consider

ClearPoint Strategy

In healthcare, things change quickly. Some hospitals and healthcare organizations believe that’s a reason to avoid strategic planning—because the change lurking just around the bend is sure to derail even the best-laid plans. Looking for some examples of healthcare strategic plans? Strategic Management In Healthcare: What is it?

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Best Healthcare CRM: Enhance Patient Experiences with Insightly

Insightly

A healthcare customer relationship management (CRM) system is an essential tool for providing quality service, storing information, and building relationships with your patients. All healthcare companies can benefit from adopting a CRM as it streamlines internal processes and leads to better patient outcomes.

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Robust Field Service Management Using Help Desk Software

Apptivo

In most countries, laws and regulations make a business duty bound to provide after-sales service and it is imperative to meet Guarantee and Warranty terms under which the product has been sold. What software to use for Field service management? How does help desk software simplify the workflow involved in field service management?

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How To Perform A Gap Analysis In Healthcare

ClearPoint Strategy

The optimal use of time, money, materials, and human resources is perhaps more important in healthcare than in any other industry. A gap analysis in healthcare is intended to identify gaps in services or processes—instances in which what is happening is falling short of what should be happening—and shine a light on why these gaps exist.

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Benefits Of Apptivo CRM Software

Apptivo

Are you looking to switch to CRM Software? Following this, you will have to view the list of CRM vendors, get an idea of the features they offer, compare the pricing list, and finally, choose the CRM software that fits your business purpose. Rather, Apptivo sales CRM tools are customizable to meet the requirements of any business type.

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