Mike Kunkle

OCTOBER 8, 2023

This strategic approach goes beyond conventional departmental boundaries, breaks down silos, and encompasses product, marketing, demand generation, sales enablement, and the encompassing realm of customer experience (whether it goes by customer support, customer success, customer service, or a combination of these).

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Brooks Group

JANUARY 24, 2024

This is good news for B2B sales teams that have faced economic headwinds, shrinking customer budgets, and delayed or canceled purchasing decisions. But even throughout this tough period, some sales organizations have found a way to meet or exceed targets—and feel confident in their ability to do it again this year.

Supply Chain 97

Supply Chain Negotiation Sales CRM 97

Mike Kunkle

FEBRUARY 5, 2023

“As in other studies we’ve done, this year’s enablement study found that sales process and sales methodology adoption rates above 75% resulted in above-average gains for revenue plan attainment, quota attainment, and win rates, with a big boost at adoption rates greater than 90%.” increase in revenue plan attainment 17.1%

B2B 198

B2B Sales Decision-making Negotiation 198

Red Star Kim

JUNE 27, 2023

At the recent PM Forum online workshop on campaigns, thought leadership and project management there were 17 delegates from legal, accountancy and insolvency firms located in London, Belfast, Sutton Coldfield, Manchester, Newcastle, Cambridge and Dubai. Take time to scope Scoping is a key aspect of project management.

Leadership 130

Leadership Management Stakeholders Communication 130

Red Star Kim

OCTOBER 16, 2023

Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management. Some looked to LinkedIn’s Sales Navigator to drive data and process. amongst us.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Nutshell

DECEMBER 7, 2023

At Nutshell, we build artificial intelligence into our software to help your sales reps accomplish more in less time. Get help with time management: AI productivity apps often include time-tracking software to help you maximize your schedule. Find out how Nutshell uses Power AI to streamline your workflows.

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Red Star Kim

SEPTEMBER 5, 2023

I’m pleased to report that most of the ideas were already incorporated into my training programmes and “train the trainer” resources. Soft skills It’s jam-packed with research evidence, so you know the information is reliable. The author has included some research on the value of skills (e.g. Some were particularly noteworthy.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

OCTOBER 13, 2023

At the 28 th PM Forum Annual Conference in September I (in my capacity as Head of Training and Learning Transfer of the Managing Partners’ Forum and PM Forum), co-presented breakout sessions with Julie McConnell of international law firm White & Case. Senior management and human resource professionals stressed the need for transparency.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Brooks Group

MARCH 21, 2024

A powerful lever to improve your team’s sales performance could be hiding in plain sight: sales discovery questions. Asking effective sales questions correlates with success, according to new research : 51% of successful sales teams are effective at sales discovery and questioning. Asking questions is good.

Sales 90

Sales Sales Training Decision-making Value Proposition 90

Red Star Kim

MARCH 1, 2024

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. We can research their professional and personal interests. And we can ask questions Why are questions so important?

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

JUNE 7, 2023

Most firms had client listening and research programmes to support this work, We need to ask questions about what fee-earners are seeing and hearing from their clients today and to help them consider what this might imply about the future needs. It concludes “Firms that have adopted a one-firm operating model are 2.3

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Sales Readiness Group

OCTOBER 1, 2021

In our research report 5 Hallmarks of High-Impact Sales Organizations , we identified sales coaching as the top sales management action to improve sales team performance. One of the key benefits of sales coaching is that it helps managers transition from chief problem solvers to sales team enablers.

Sales 118

Sales Sales Management Management Organization 118

Red Star Kim

JULY 11, 2022

Some reported that the reward systems worked against initiatives that reach beyond the immediate client and market focus of individual fee-earners (e.g. Research and listen carefully to what clients need. Communication and education are required to manage expectations and promote enthusiasm and momentum. across the firm.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Hubspot Sales

APRIL 12, 2023

When assessing your team’s performance, sales activities offer crucial metrics. That includes the number of sales calls, VP-level meetings, new qualified opportunities, and so on. With proper sales activity management, you can influence sales objectives and business results. Determine key selling activities.

Management 118

Management CRM Sales Software 118

Red Star Kim

SEPTEMBER 29, 2023

Growth of digital marketing and content management The team mentioned the need for engagement reports to show the performance of each post and fee-earner as well as for entire teams, services, sectors and campaigns. This also supplemented research into how performance could be improved.

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Hubspot Sales

NOVEMBER 14, 2022

The HubSpot Blog’s Sales Strategy & Trends Report says that 42% of salespeople exceeded their goals in 2021, a similar amount simply met their goals, and 16% underperformed. Let’s go over how those top-performing sales reps met their goals. Let’s go over how those top-performing sales reps met their goals.

Value Proposition 101

Value Proposition CRM Media Sales 101

Flevy

AUGUST 5, 2022

Websites, annual financial reports, and Form 10-K report are all critical resources to understand an organization, key offerings, competitive advantage, and market position. Research into the public documents of listed companies brings to light key data about these companies, their Strategies, and their Strategic Priorities.

Shareholders 109

Shareholders Investors Supply Chain Prioritization 109

Nutshell

DECEMBER 22, 2023

Business insights: Insights gathered from survey data can also help you better understand the ins and outs of your sales process. Improves sales process: Finally, you can put your survey data to good use by using it to improve your sales process for customers and create a better customer experience.

CRM 126

CRM Software Software Internet 126

Insightly

FEBRUARY 12, 2024

dollars on marketing and sales in the fiscal year 2023. Software Reviews – CRM category Software Reviews is a division of Info Tech Research Group. Software Reviews recently published its Best CRM Software report and divides its findings among enterprise, mid-market, and small business. billion U.S. Not even close.

Software 52

Software Software CRM Small Business 52

Hubspot Sales

JULY 25, 2023

Like many disciplines, sales teams everywhere are trying to understand what role artificial intelligence will play in their industry. It’s here, and it’s already changing sales as we know it. Whether you’re skeptical, curious, or fully on board, it’s important to educate yourself about how sales reps are using AI.

Co-Creation 79

Co-Creation Artificial Intelligence Sales Onboarding 79

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Sandler Training

FEBRUARY 12, 2021

The global sales space has been completely transformed over the last year with a virtual selling environment prevailing for almost all sales organizations. Sandler’s research reveals that 71.4% Sandler’s research reveals that 71.4% Unfortunately, 63.2% don’t have a plan. Unfortunately, 63.2% don’t have a plan.

Virtual Selling 112

Virtual Selling Sales Leadership Leadership Sales Management 112

Hubspot Sales

NOVEMBER 22, 2023

When it comes to sales, there's a lot of innovation happening — and therefore, a litany of new tools. But only one type of tool is considered "effective" by 78% of global sales professionals. It's a CRM (or Customer Relationship Management Platform). If you're in sales, this result shouldn't be a big surprise.

CRM 90

CRM Decision-making Sales B2C 90

Nutshell

MAY 17, 2023

Copper CRM is a good choice for sales teams that live and breathe G Suite, but what about those of us who prefer a bit of software freedom? For sales teams that operate entirely in the Google software suite, this integration makes total sense. And most sales organizations prefer to use their own tools for various activities.

CRM 119

CRM Sales Software Software 119

ProlifIQ

FEBRUARY 23, 2024

To better understand how teams are adapting to this new environment, we surveyed over 250 professionals across sales, customer success, account management, and more about their account planning processes, challenges, and priorities for 2024. As companies mature, digital channels for researching account planning tools also diversify.

Account Planning 52

Account Planning CRM Energy and Utilities Account Management 52

Nutshell

MAY 11, 2023

One of your best options for managing your client relationships is customer relationship management software, called a CRM. A CRM helps you manage your real estate sales pipeline at every step, from capturing leads to earning referrals and repeat customers.

CRM 134

CRM Client Relationships Communication Software 134

Hubspot Sales

APRIL 11, 2023

Your sales team plays an essential role in driving revenue and reaching goals that stretch across the organization. So should you be worried about churn in your sales department? Sales teams have higher-than-average turnover rates than other business units. Why do sales teams experience high turnover? In short, yes.

Sales 114

Sales Brainstorming Leadership Insurance 114

Hubspot Sales

MAY 30, 2023

Like all disruption, generative AI in sales has the potential to completely change the way things are done. In this post, we’ll share the state of generative AI in sales today with three use cases for AI in sales. In this post, we’ll share the state of generative AI in sales today with three use cases for AI in sales.

Co-Creation 99

Co-Creation CRM Sales Value Proposition 99

Strategic Planning and Management Insights

MARCH 6, 2023

For instance, in Marketing, data is being used to calculate ROI on marketing campaigns, or come up with new pricing strategies based on A/B testing of campaigns which helps marketing and managers bring in more revenue, and stay ahead of the competition. Does your organization have a data management strategy but struggle to implement it?

Management 98

Management Decision-making Facilitation Software 98

SBI Growth

SEPTEMBER 18, 2020

September 14, 2020 | Dallas, TX – Sales Benchmark Index (SBI), a management consultancy specializing in B2B revenue growth, today announced the publication of their latest research report, “Revitalizing Growth: Accelerate While Others Stand Still.” ” The report uncovers how market leaders.

Software 107

Software Software B2B Marketing 107

Brooks Group

SEPTEMBER 14, 2023

Why Is Sales Coaching Important for Revenue Growth? Sales coaching gives sales professionals the mentoring they need to resolve critical skills competency gaps and be more productive. 3 Types Of Sales Coaching Sales coaching generally falls into one of three main categories: tactical, strategic, and personal.

Sales 91

Sales Sales Training Sales Management Onboarding 91

Hubspot Sales

AUGUST 30, 2023

But what changes will it bring to the sales industry? Will it be the end of salespeople, or will it become the secret weapon to help sales reps work more efficiently? HubSpot conducted research on the “State of AI,” with over 1,350+ specialists reporting on how AI affects their business. Let’s jump to the nitty-gritty.

Decision-making 84

Decision-making Sales Profitability Artificial Intelligence 84

Zendesk

JANUARY 5, 2022

Every salesperson is eager to hit their monthly quota—the more sales, the better. But the road to that finish line is reliant on a set of key players: sales leads. Before sales reps can meet their targets, they need a clear understanding of what a sales lead is and how a lead is different from a prospect.

Publishing 105

Publishing Sales Media CRM 105

Insightly

MARCH 31, 2023

An inside look at how sales, marketing & customer service teams are leveraging their CRM for a better customer experience. INTRODUCTION When utilized to its fullest, a customer relationship management (CRM) system can provide businesses of all sizes and industries a host of benefits. New research shows you’re not alone.

CRM 52

CRM Customer Experience Decision-making Customer Success 52

Hubspot Sales

JULY 27, 2023

In fact, it’s practically impossible to find a department that wasn’t affected by AI, with sales being no exception. According to HubSpot’s 2023 State of AI survey, 24% of sales professionals use AI in their daily work. Let’s take a look at how it can help your sales team. Conduct research on their prospects.

Leadership 83

Leadership Artificial Intelligence Decision-making Healthcare 83

PandaDoc

OCTOBER 3, 2023

In the modern marketplace, leveraging sales software for small businesses can make a world of difference. Key takeaways: Sales software options offer a diverse range of features, from lead management and CRM to analytics and automation. Manage your sales activities twice as fast Increase your close rate by 36% wuth PandaDoc.

Small Business 52

Small Business Software Software Marketing 52

OnStrategyHQ

APRIL 24, 2023

And before I talk about those four attributes, so I just want to say the reason they need to work well for you is because KPIs are the heartbeat of your performance management process. Third thing, we actually run a report on this data. So percent increase in sales or sales is a lagging indicator it occurred as an outcome.

Profitability 105

Profitability Publishing CRM Insurance 105