Brooks Group

JANUARY 5, 2021

As a sales leader, it’s never been more critical to be on the ball. Though a vaccine for COVID-19 is slowly being administered, you cannot wait to inoculate your sales team against the lingering effects that the pandemic had on your sales methodology. Make the quota discussion a collaborative effort.

Sales Leadership 74

Sales Leadership Leadership Sales Virtual Selling 74

Hubspot Sales

AUGUST 30, 2023

But what changes will it bring to the sales industry? Will it be the end of salespeople, or will it become the secret weapon to help sales reps work more efficiently? Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. Let’s jump to the nitty-gritty.

Decision-making 89

Decision-making Sales Profitability Artificial Intelligence 89

ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. It’s critical to have clear responsibilities, timelines, and measures of success to keep the customer happy. How frequently are users in your tool?

Account Management 52

Account Management Management Account Planning Key Account Management 52

Insightly

APRIL 15, 2022

If your current CRM isn’t working as well as it should, making a move isn’t easy. Negative (or questionable) ROI – Measuring ROI from your CRM (whether negative or positive) can be a multi-faceted endeavor. Despite the compelling reasons to switch, organizations continually find themselves settling for what’s familiar.

CRM 98

CRM Onboarding Decision-making Finance 98

Mike Kunkle

MAY 11, 2022

Sales Transformation. I’ve been involved in sales transformations that were entirely focused on getting the best-possible performance out of the sales force (ranging from a 30 to 600 percent increase in sales), independent of retooling the rest of the organization. The Elements of Sales Force Effectiveness.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

SuperOffice

MARCH 28, 2022

One of my key concerns has always been to establish closer relationships with my colleagues in sales. It’s not an easy task, as quite often sales and marketing seem to blame each other for not contributing enough. Sales-marketing friendship is a tricky thing. Sales-marketing friendship is a tricky thing.

Marketing 57

Marketing Sales Profitability B2B 57

Openview

MAY 10, 2019

Effective sales enablement in the Digital Age blends the traditional practice of aligning business needs to training with the (far trickier) task of finding new and innovative ways to make training as targeted as possible to the needs of the learner. Step 2: Define Success at Every Level. Step 1: Get to Know Your Learning Audience.

Sales 88

Sales Account Planning Digitalization Innovation 88

Insightly

SEPTEMBER 27, 2023

Why should I pay extra for ongoing support?” Although this approach can work, there’s a chance that the IT manager lacks the practical sales knowledge to customize the platform to the company’s unique customer journey. “I’m already paying enough for my CRM. It’s unlikely that you have this talent in-house.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

Why should I pay extra for ongoing support?” Although this approach can work, there’s a chance that the IT manager lacks the practical sales knowledge to customize the platform to the company’s unique customer journey. “I’m already paying enough for my CRM. It’s unlikely that you have this talent in-house.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

NOVEMBER 22, 2022

As much as every business leader wishes there were more hours in the workday, time is one thing that’s beyond even the best manager’s remit. Leaders, salespeople and customer service teams can automate large portions of their workflows. What Is CRM Automation? Let’s look at some core differences: .

CRM 52

CRM Sales e-Learning Decision-making 52

Brooks Group

SEPTEMBER 7, 2022

Every single conversation we have with a customer revolves in some shape or form around the idea of finding effective ways to help their team boost sales. There is no magic formula or silver bullet to solving sales challenges. Sales managers have to know their people. There is, however, a starting point.

Sales 52

Sales Sales Training Communication Supply Chain 52

Hubspot Sales

FEBRUARY 21, 2020

A successful career in sales is not for the faint of heart. According to a Bridge Group study , the annual turnover rate for sales professionals is 34.7%. Sales Burnout. With the role of a sales rep often being a high-stress, high-pressure position, burnout is a common occurrence for those who work in the field.

Meetings 135

Meetings Account Management Management Performance Review 135

Insightly

FEBRUARY 9, 2023

A Customer Relationship Management (CRM) platform is a tool that helps sales, marketing, and operations teams centralize customer data, streamline business processes and automate marketing efforts. Most sales teams have a full stack of tools, so integrations are a must.

CRM 52

CRM Sales Decision-making Communication 52

Insightly

NOVEMBER 30, 2022

Whether customers engage with your company via email, social media, live chat, or phone, they expect every interaction to feel personal and cohesive. It collects data from every interaction between the company and its customers and makes that information available across the organization. What kind of data is stored in a CRM database?

CRM 52

CRM Government Decision-making Media 52

SalesGlobe

MARCH 8, 2023

Mark Donnolo Welcome to The Rethink Sales Podcast, I’m Mark Donnolo. Mark Donnolo And Michelle, today we’re going to be talking about a really cool topic, one of my favorites, which is ROSI Return On Sales Investment. So before we dove into return on sales investment, I would like to introduce our guest today.

Sales 52

Sales Marketing Decision-making Organization 52

Zendesk

JUNE 15, 2023

Crafting a strong resume is essential to securing job opportunities and advancing in the field. Having a degree in any field indicates to a manager that you can meet deadlines and remain dedicated to difficult projects. If you’re moving to a support position in a new field, convince the company that your skills will translate.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Zendesk

JULY 14, 2022

The job description should include “comfortable receiving regular feedback” as a key marker of cultural fit. As a result, you invest in more on-demand video onboarding resources to level the playing field. Every company wants engaged employees who are enthusiastic about their work. That’s down from 2.1 to 1 in 2021 and 2.6

Onboarding 98

Onboarding Communication Management Performance Review 98

SmartKarrot

APRIL 6, 2022

It is not enough to have a good sales team, a great product, or innovative marketing. So, if you are a company leader reading this guide, you are all set to learn how to make customer success a company-wide initiative. The CEO is the leader of the company and is the most important driver of success.

Customer Success 18

Customer Success Decision-making Software Software 18

Insightly

MAY 5, 2023

CX refers to the sum of all interactions that a customer has with a brand, including pre-sale, during the sale, and post-sale. Another study by Forrester Research found that CX leaders outperform CX laggards in revenue growth and customer retention. So how can companies differentiate their businesses from competitors?

Customer Experience 52

Customer Experience CRM Communication Prioritization 52

ClearPoint Strategy

AUGUST 24, 2021

Key performance indicators (KPIs) play a role in nearly every organization. Not only do you have to select the KPIs that are appropriate for your industry (i.e., municipal KPIs aren’t going to work in the financial sector), you also have to figure out how to report on them appropriately and accurately. Click To Tweet.

Healthcare 98

Healthcare Government Finance Construction 98

Hubspot Sales

AUGUST 8, 2019

You can’t manage what you don’t measure. While metrics are important in every aspect of any business, they’re especially critical in sales. Sales leaders can’t use their intuition to guide their decisions — not only are they dealing with a huge amount of information, but the risk of failure is high.

Acquisition 135

Acquisition Sales Media Meetings 135

PandaDoc

MAY 24, 2023

Before we zero in on the important qualities of a sales enablement manager, we need to wrap our heads around the very definition of this role. We all seem to know what sales managers, account managers, and business development managers do — but who in the world is a sales enablement manager? What is a sales enablement manager?

Management 52

Management Sales Software Software 52

Hubspot Sales

AUGUST 21, 2023

While the traditional, one-off funnel method focuses on attracting leads and nurturing them into sales, the flywheel approach uses inbound marketing and other strategies to build long-lasting customer relationships. This guide can be used for startups, B2B businesses, and virtually any new venture you plan on launching.

Marketing 98

Marketing Brainstorming Decision-making Advertising 98

ClearPoint Strategy

AUGUST 2, 2021

In 2018, venture capitalist John Doerr wrote a book called Measure What Matters. And as Measure What Matters readers came to discover, it didn’t just work for Google; plenty of other successful organizations, like the Gates Foundation, Intel, and others, have also used it effectively. Objective: Expand sources of revenue.

Publishing 98

Publishing Organization Management Communication 98

ClearPoint Strategy

MAY 13, 2021

Project management is a priority at nearly every organization today because of its effectiveness at setting proper expectations around what can be delivered, by when, and for how much money. Projects can range in size—it can be something as small as redesigning a sales process or as large and capital intensive as building a bridge.

Management 95

Management Software Software Construction 95

Hubspot Sales

NOVEMBER 21, 2018

Pick a sales strategy. It generally includes a business plan outlining the target audience, marketing plan, and sales strategy. Each product and market are different, therefore each GTM strategy should be thoroughly thought out; mapping a market problem and solution a product offers. Steps for developing a GTM strategy.

Marketing 137

Marketing Advertising Decision-making Brainstorming 137

ClearPoint Strategy

MAY 13, 2021

Project management is a priority at nearly every organization today because of its effectiveness at setting proper expectations around what can be delivered, by when, and for how much money. Projects can range in size—it can be something as small as redesigning a sales process or as large and capital intensive as building a bridge.

Management 52

Management Software Software Construction 52

Apptivo

JULY 21, 2021

With the rise in competition and more people opting for services provided by SaaS companies, a SaaS company needs to make decisions that will help them become an industry leader. Being a fast-paced industry, the SaaS ecosystem is undergoing instant developments where new technologies are replacing the traditional ecosystem every day.

Finance 111

Finance Software Software Decision-making 111

ClearPoint Strategy

DECEMBER 14, 2020

Corporate performance management is the art of defining, measuring, and ultimately achieving your strategy. When done correctly, corporate performance management should examine the way in which your entire organization is performing—not just a slice of it. Chapter 1: The Definition Of Performance Management.

Management 52

Management Decision-making Leadership Software 52

SmartKarrot

APRIL 26, 2022

Customer success leaders have already spoken highly about the impact of customer success. It is great news for the CS community to see the progress in the customer success field. But still, certain concerns keep customer success leaders up at night in 2022. This is a major point of concern for the customer success leaders.

Customer Success 10

Customer Success B2B Onboarding CRM 10