Help Scout

SEPTEMBER 24, 2021

Since there are multiple, distinct steps in the customer journey , some companies choose to separate these steps and have them managed by separate roles: The sales team handles pre-sales. A customer onboarding specialist manages onboarding. A customer success specialist owns lifecycle management.

Onboarding 113

Onboarding Customer Success Government Prioritization 113

Hubspot Sales

APRIL 25, 2019

You've spent hours searching job boards, identified the ideal job, and now it's time to apply. Do my skills even apply to this role? Here are some sales manager resume tips and templates to calm your nerves and help you get the job of your dreams. Sales Manager Resume Tips. Not to fear!

Sales Management 114

Sales Management Management Brainstorming Sales 114

Hubspot Sales

JULY 11, 2019

Your sales team is working harder than ever to differentiate your product or service and close new business. Enter, the sales operations manager. Sales operations exists to help the team use technology effectively, implement training exercises, align sales and marketing, set territories, evaluate compensation plans, and more.

CRM 113

CRM Sales Finance Leadership 113

Help Scout

SEPTEMBER 21, 2021

While the original driver for the role was to grow relationships and increase revenue, the customer success specialist job description has changed quite a bit since then. For instance, customer success may be responsible for implementation, onboarding, and lifecycle management at some larger companies.

Customer Success 103

Customer Success Decision-making Onboarding Customer Experience 103

KAM With Passion

JUNE 20, 2021

In a first post dedicated to KAM Skills & Competencies Development, we have explored how to define a solid approach to KAM Training based on 5 fundamental principles. In this second post, we explore how to develop KAM Skills & Competencies and how to build the KAM Training Path that supports this goal.

Key Account Management 130

Key Account Management Account Management Co-Creation Account Planning 130

Zendesk

FEBRUARY 22, 2022

You’re looking for a sales position and scouring the job postings. Before disqualifying yourself from a sales career , you should know that your experience doesn’t have to come from an actual sales job—you just need to understand how to transfer your current skill set to the position you’re applying for.

Negotiation 98

Negotiation Sales Telecommunications B2B 98

Hubspot Sales

JUNE 6, 2019

Considering a career in sales but want something that pushes the limits of a traditional sales rep’s role? Enter, the sales analyst. It’s a sales operations role that’s less about selling a product or service to customers and more about selling next steps and solutions to your internal sales team. Sales Analyst.

Supply Chain 114

Supply Chain Finance Sales Account Management 114

Zendesk

JULY 26, 2022

If you’ve ever been to a sophisticated social event, you’ve likely encountered that strange interaction where one party attendee asks about another party attendee’s job. “Oh,” Business development (BD) didn’t really become mainstream in the sales industry until the 2000s, and even now, unless you work in BD, most people don’t know what it is.

Media 96

Media CRM Software Software 96

Zendesk

OCTOBER 4, 2021

During the company’s all-hands meeting, you find out a sales manager role has opened up. As a seasoned sales rep, you naturally get excited—until you realize that you don’t know how to transition from a sales agent to a sales manager. You have to take on challenges and consistently learn on the job.

Sales Management 98

Sales Management Management Sales Leadership 98

Hubspot Sales

MARCH 10, 2020

Enter: the Chief Sales Officer. Ultimately, the Chief Sales Officer is in charge of all sales-related activities for your company. Before you run out and promote the first strong seller you see to the role of CSO, it is important to note that this individual is responsible for more than bringing in sales.

Leadership 75

Leadership Sales Sales Leadership Acquisition 75

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. We covered a lot of material in modules on: Understand (context, aims and strategy), Plan (processes, data and systems) and Implement (activities, skills and motivation).

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Insightly

DECEMBER 14, 2023

Marketing operations jobs encompass a diverse range of roles within the marketing field. Marketing operations refers to the broader discipline of managing marketing processes, while marketing automation specifically refers to the use of software and technology to automate repetitive marketing tasks.

Marketing 52

Marketing e-Learning Digitalization CRM 52

Insightly

DECEMBER 14, 2023

Marketing operations jobs encompass a diverse range of roles within the marketing field. Marketing operations refers to the broader discipline of managing marketing processes, while marketing automation specifically refers to the use of software and technology to automate repetitive marketing tasks.

Marketing 52

Marketing e-Learning Digitalization CRM 52

Account Management Skills

DECEMBER 6, 2023

You can’t just expect clients to treat account managers as ‘trusted advisors’ because trust has to be earned. And high account manager turnover is expensive for the agency – both in terms of hiring costs – but also disruption to clients.

Account Management 52

Account Management Leadership Management Account Growth 52

Hubspot Sales

APRIL 18, 2019

How's your sales team like a football team? Both sales and football require a certain amount of strategy to succeed. And if your sales team was a football team, a capture manager would be the quarterback. Instead of winning games, capture managers win business for your company. Capture Manager.

Management 68

Management Sales Leadership Communication 68

Hubspot Sales

MARCH 16, 2023

Account executives work a fast-paced job that requires talent and discipline. They have to find sales opportunities, negotiate with customers, track multiple customers, and work to deliver on relevant KPIs every day. What drew you to the sales industry? How are you working to improve your skills as an account executive?

Negotiation 100

Negotiation Prioritization Media CRM 100

Hubspot Sales

MARCH 14, 2019

Do you have excellent communication skills? If so, a career as a business development manager could be a fantastic fit for you. Business development management allows you to flex your relationship-building and strategic skills. Does this sound like a job you'd excel in ? Business Development Manager Salary.

Management 108

Management Negotiation CRM Software 108

Hubspot Sales

DECEMBER 26, 2019

Having a strong sales team starts with having an effective sales hiring strategy. With the average salesperson turnover rate at 27% , making good hires is critical to the success of any sales organization. The key to hiring good sales reps is to know how to find the right candidates. Write a thorough job description.

Sales 59

Sales Media Facilitation Logistics 59

KAM With Passion

FEBRUARY 8, 2021

Are you in charge of a true Key Account Management initiative? A true Key Account Management initiative comes on top of your usual sales and customer management activities. Defining how the initiative will be managed and with which resources is crucial. Build your KAM initiative on rock-solid principles.

Key Account Management 130

Key Account Management Account Management Management Account Planning 130

PandaDoc

AUGUST 9, 2023

Optimizing your LinkedIn profile should be a continuous process which involves everything from your URL and images on your profile to effectively displaying your core skills. It’s a space where freelancers, content creators, salespeople, marketers, managers, and executives can reach out to one another and network. No sombreros.

Value Proposition 83

Value Proposition e-Learning Government Marketing 83

LinkedFusion

SEPTEMBER 3, 2023

If you’re not doing it correctly, you could not be grabbing the hiring manager’s attention. Crafting an effective LinkedIn headline is crucial, especially for a sales professional. So, why should you create the best headline for LinkedIn as a sales professional? Highlight your expertise, skills, and industry.

Value Proposition 52

Value Proposition Marketing Profitability Digitalization 52

Hubspot Sales

JUNE 26, 2019

better money, responsibility, or authority in the near future), they’re less likely to leave for another job. A career ladder also shows that staff is valued -- with a formal mechanism by which to gain knowledge, skills, and abilities that make an employee more useful to the company. A set of established norms.

Sales 135

Sales Meetings Prioritization Management 135

PandaDoc

JULY 11, 2022

Behind almost every successful business is a successful sales team. Whether you’ve got a small team of inside sales reps, a large outdoor sales team, or a wholesale department working on distribution partners for your next product, sales is the lifeblood of any business. Before you start: Sales reps by the numbers.

Sales 52

Sales Emotional Intelligence Decision-making Software 52

Hubspot Sales

MARCH 13, 2019

If the prospect is a good fit, the BDR will schedule a discovery call or meeting for a member of their sales team and the prospect. So, how do create a job description that attracts top talent to your business development team? Business Development Job Description. Business Development Job Description Template.

Healthcare 72

Healthcare Meetings CRM Communication 72

Hubspot Sales

NOVEMBER 28, 2017

One of the most important decisions first-time entrepreneurs and sales leaders face is when and how to hire their first salesperson. Hiring too aggressively -- or not hiring for the right role -- can lead to accordion growth, and too much caution stunts sales and company growth. 5 Steps for Making Your First Sales Hire.

Sales 108

Sales Decision-making Media Negotiation 108

Hubspot Sales

DECEMBER 16, 2019

Job outlook for real estate brokers and agents is expected to grow 7% from 2018 to 2028 which is faster than the average growth rate across all occupations. To succeed in the field, your skills as a real estate professional need to be in top shape. Real Estate Sales Training. Negotiation. Working through objections. Presenting.

Sales Training 95

Sales Training Negotiation Sales Facilitation 95

Hubspot Sales

MARCH 18, 2019

The answer: Key account management. In this comprehensive guide to key account management, you'll learn: The definition of key account management. How to know whether your company needs a key account management strategy. The difference between key account management and selling. Key Account Management.

Key Account Management 128

Key Account Management Account Management Management Account Strategy 128

Hubspot Sales

AUGUST 25, 2018

A quick Google search or skim through your favorite sales blogs will show article upon article about how to hire the perfect reps, increase customer retention, and write the perfect sales job description -- for good reason. Today, a mere 8% report that kind of longevity in their sales jobs. out of five.

Sales 111

Sales Acquisition Account Planning Sales Management 111

Showpad

JUNE 3, 2020

While sales enablement has increasingly become a staple in today’s businesses, it remains a relatively new practice. Thus has been born the sales enablement professional, an individual dedicated to the formation, optimization and modification of an enablement program. What does a sales enablement professional do?

Onboarding 52

Onboarding Facilitation Sales Sales Leadership 52

SalesGlobe

MARCH 29, 2022

I’ve refreshed the data and information, and if you want to know what matters most to your hybrid or remote working sales team…read on! When you think about sales enablement today, I’m sure you are envisioning tools and dashboards, CRM, information in the hands of management to the front-line.

Remote Working 52

Remote Working Sales Communication CRM 52

Zendesk

MAY 19, 2022

If you’ve ever taken sales training of any kind, you know that mastering sales vocabulary is shockingly difficult. Many sales terms sound interchangeable when, in fact, they mean drastically different things. That’s why we compiled a list of the 100 most useful sales terms every salesperson needs to know. Sales job terms.

B2C 98

B2C Sales CRM Profitability 98

Hubspot Sales

NOVEMBER 2, 2018

You're not targeting recruiters and hiring managers; you're appealing to buyers. Are you a customer success manager using LinkedIn to connect with customers? Are you a team manager using LinkedIn to recruit for job openings? Are you a job seeker starting your search on LinkedIn?

Value Proposition 145

Value Proposition Digitalization Small Business Publishing 145

Hubspot Sales

JUNE 5, 2019

What is channel sales? In a channel sales model, a company sells through third partners -- affiliate partners (who get commission on each purchase), resellers, value-added providers (who typically bundle your product with their own), or another entity that doesn't work for it directly. The Definition of Channel Sales.

Sales 102

Sales Retail Stakeholders Onboarding 102

Arpedio

JULY 17, 2021

Are you our new Sales Development Representative? Are you our new Sales Development Representative??. ? We are looking for two motivated and talented Sales Development Representatives student assistants to join our growing team. Job Description. Back to careers.

Account Management 52

Account Management B2B Sales Innovation 52

Arpedio

JUNE 17, 2021

Are you our new Sales Development Representative? Are you our new Sales Development Representative??. ? We are looking for two motivated and talented Sales Development Representatives student assistants to join our growing team. Job Description. Back to careers.

Account Management 52

Account Management B2B Sales Innovation 52

SBI Growth

MARCH 22, 2013

This post is about developing Sales Leadership. In particular, the front-line Sales Manager - a critical role responsible for marshaling a team of revenue makers. This post includes a downloadable Sales Leader Curriculum. This tool is perfect for HR Business Partners who serve the Sales function. Sales Leadership.

Sales Leadership 124

Sales Leadership Leadership Sales Sales Management 124